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13 articles in this collection
Written by
Barbora,
Martin,
Michal
and 4 others
How to keep Chrome updated?
To ensure optimum CloudTalk experience, it is necessary that your browser is regularly updated to the latest version.
Written by
Barbora
Updated over a week ago
How to set up Power Dialer
Quick guide on setting up the power dialer feature or in other words how to call leads one by one from a queue.
Written by
Erika Babat
Updated this week
Configuring your greeting messages
A guide on how to configure personalized greetings and messages.
Written by
John
Updated over a week ago
Improving security in CloudTalk
Security is always an important and complex issue. Here’s a summary of our security recommendations.
Written by
Martin
Updated over a week ago
How to configure Callback?
Activate the Callback feature and radically reduce the number of unanswered calls, which will improve customer satisfaction.
Written by
Matej
Updated over a week ago
Creating custom fields for your contacts
Custom fields allow you to optimize your contact details to help you collect customer information that is relevant for you.
Written by
Roman
Updated over a week ago
Configuring and listening to call recordings
Call Recordings are a useful tool that helps you improve customer support, train new employees and support your business.
Written by
Roman
Updated over a week ago
How to add a phone number to your blacklist?
Some calls are unsolicited. How can you avoid spam calls?
Written by
Roman
Updated over a week ago
How to configure voicemail?
You can use the Voicemail feature if a client calls outside your business hours or if you don’t answer the call in time.
Written by
Barbora
Updated over a week ago
How to test the quality of your internet connection
A simple test of the quality of your internet connection.
Written by
Michal
Updated over a week ago
Are calls between ClouTalk users free of charge?
Call your colleagues for free with CloudTalk.
Written by
Barbora
Updated over a week ago
Importing contacts
With more than 500 integrations, you can import your contacts directly into CloudTalk.
Written by
Barbora
Updated over a week ago
How to handle Missed calls?
Make sure that all abandoned calls are dealt with. This article will show you how CloudTalk can help you do that.
Written by
Barbora
Updated over a week ago