Billing
Manage billing preferences, payments, and credits
By Valeriia and 2 others3 authors15 articles
Billing & Payments
Update payment methods and download your invoices.
Billing page overviewOverview of your subscription and billing settings
Where can I find my invoices in CloudTalk?Information regarding the sending and receiving of CloudTalk invoices
Add or update payment and billing detailsA quick guide to adding payment information to your CloudTalk account
Understanding your CloudTalk invoiceA breakdown of every section and charge on your CloudTalk invoice
Managing Your Credit
Track your balance and configure auto top-up rules.
Managing your credit in CloudTalkManage your account credit, set up auto top-ups, and understand how credit is used
How auto top-up worksAutomatically maintain your credit balance and prevent service disruptions
Does auto top-up have a spending limit?
Credit running low: what to doUnderstand low credit alerts, restore calling quickly, and prevent service interruptions.
Credit movement exportDownload a detailed report of your credit usage for tracking and analysis
Credit balance alert emailsLearn when credit alert emails are sent, who receives them, and how to set a custom notification threshold
Understanding Charges
Clear breakdowns of call rates and usage fees.
Where can I find my call charges?A guide to finding call charges in your dashboard
Understanding forwarded and redirected call chargesLearn how forwarded and redirected calls are charged and how to track their costs
What uses credit?Understand which actions use credit and how charges are applied