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Where can I find charges for all my calls?
Where can I find charges for all my calls?

A guide to finding call charges in your dashboard

Carina Yang avatar
Written by Carina Yang
Updated over a year ago

Using your CloudTalk dashboard, you can easily locate and download documents containing all your call charges for specified times, dates, and agents.


First, go to Dashboard > Statics > Call History.

In the top right corner, you can filter by call rating, call tag, group, agent, number, and date.

After you filter using the conditions you need, click Download.

Open the call-history excel document as shown below, find 'Price' to see the charge for each call.


If you need further assistance or have any questions, you can contact our Support team. We are always here to help you!

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