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How do I add my payment information in CloudTalk?
How do I add my payment information in CloudTalk?

A quick guide to adding payment information to your CloudTalk account

Erica Hoelper avatar
Written by Erica Hoelper
Updated over a week ago

Please note that payment information can be added only by the admins of your CloudTalk account.

To update your payment details or billing information, log in to your Dashboard, then go to Account and select Billing.

How can I add or modify my credit/debit card information?

  • In the Cards section, please click on the Add Card button or, if you have already added one, click on the edit button

  • Add or amend your credit card information

  • To verify your credit card, you may be charged EUR 1 by the bank, which will be returned back to your account within 48 hours

  • Save the form to confirm changes

This credit card information will be used for billing going forwards.

If your CloudTalk account does not let you add credit card details (e.g. if you receive invoices) or if you need assistance, please contact our customer support team, we will be happy to help.

How can I add my billing details?

  • Please add your details in the Billing Info section

  • Go through the individual boxes that you want to update and enter your details

Note: Updated billing details will be used in all future invoices. Invoices that were issued prior to the change will not be modified.

If you have any further questions please reach out to our Support team, we are always happy to help!

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