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Learn how to change your company email, or the emails of your users.
User level: Admin

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Email Addresses

For security reasons, we are not able to change email addresses on anyone’s behalf, whether for a user or in company settings. However, these are changes you can easily accomplish on your own through the dashboard.

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Change Company Email

  1. From the dashboard, navigate to Settings > General.
  2. Company email is near the top in General > Basic Settings.
    Company email in Settings > General > Basic settings
  3. Click Save changes in the bar that appears at the bottom of the page.

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Change User Email

As an admin, you can change the associated emails of other users.
Note that this action will affect VOIP details for the user and change the email through which they receive notifications and password recovery confirmations.
  1. From the dashboard, navigate to Users.
  2. Select the edit icon next to the user you want to edit.
  3. Within Basic settings, you can change the Email listed.
    The Email field in a user's Basic settings
  4. Save user to finalize changes.

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Change User Name

As an admin, you can change the name of any user.
  1. From the dashboard, navigate to Users.
  2. Select the edit icon next to the user you want to edit.
  3. Within Basic settings, change the First name and Last name.
  4. Save user to finalize changes.

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Change Company Name

The company name on your account can’t be changed in the Dashboard. To change it, contact Support with the new name. The company name on your invoices is separate, and you can change it yourself in Company billing details. See Update your billing details.
Need help or have a question? Just reach out through our Support portal — we’re here for you.