Track and analyze data with customizable reports
Analytics ReportsOur analytics page contains new features and top-down style reports for agents, groups, and more
CloudTalk Analytics - IntroductionAn introductory guide to navigating our new, dedicated analytics site at analytics.cloudtalk.io
Missed Calls—AnalyticsGet a comprehensive view to diagnose missed calls of all types from the Analytics dashboard.
Real Time ReportThe Real Time report within Analytics provides a comprehensive view of active and queued calls happening in real time.
AI Analytics ReportThe AI Analytics report compliments our Conversation Intelligence suite, providing you data insights.
Anonymous Calls CardThe Anonymous calls stat card tracks the number of outbound calls made anonymously.
Export Call DetailsDownload call analytics details in PDF format
Call Details—AnalyticsView and export detailed information about a call, all in one place.