CloudTalk

Maximize productivity with the help of monitors and filtering tools our dashboard statistics provide

Dashboard Statistics

Our realtime dashboard provides you with call center metrics in real time, enabling you to boost customer satisfaction.

The Realtime Dashboard

Use CloudTalk's dashboard statistics pages to track team involvement

Track Team Participation in Real Time

Understand entry variables for Realtime and Wallboards values used in statistics calculations

Wallboard and Realtime Settings

Shelby Glynn

Monika Machová

Guides for our legacy dashboard statistics and metrics

Statistics

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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