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๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia Number Porting Guide

A guide to porting local and toll-free phone numbers in Slovenia to CloudTalk

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Written by Valeriia Volobrinskaia
Updated over 2 weeks ago

This guide outlines the supported number types, required documents, and steps to ensure a successful number port in Slovenia.


Initial Overview

1. Supported Number Types

  • Geographic (local) numbers

  • Toll-free numbers

โš ๏ธ Mobile number porting is not supported in Slovenia

2. Submit Your Request

You can request number porting using the International Porting Form.

Looking to port numbers from other countries? See Global Porting Coverage.

3. Submit LOA

Youโ€™ll need to submit a signed Letter of Authorization - The LOA template will be provided over email after submitting your request.

(Other document requirements listed below.)

4. Timelines & Pricing

Number Type

Estimated Duration

Pricing

Local

11 business days

โ‚ฌ30.00 per request, โ‚ฌ5.00 per number

Toll-Free

11 business days

โ‚ฌ30.00 per request, โ‚ฌ5.00 per number

โš ๏ธ Timelines may vary if submitted details do not match your current providerโ€™s records.


Required Documents for Number Porting

  • Signed Letter of Authorization (LOA)

  • Recent Invoice (dated within 30 days; shows number(s) and company name)

Hosting Requirements

  • Local Numbers:

    • A valid address of the end user within the same area code as the number

  • Toll-Free Numbers:

    • No hosting documentation required


Porting Process Overview

  1. Submit Your Porting Request
    Send your request to the CloudTalk Porting Team to begin the process.
    โ€‹

  2. Initial Review
    Cloudtalk team'll verify number portability and confirm the next steps.
    โ€‹

  3. Documentation Collection
    Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
    โ€‹

  4. Submission to Carrier
    CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
    โ€‹

  5. Approval or Rejection

    • If approved, Cloudtalk team will confirm the porting date (typically 2โ€“4 business days in advance).

    • If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.


Common Rejection Reasons

Issue

How to Fix

LOA incomplete or unsigned

Make sure all fields are filled out and the document is signed digitally

Mismatched address or number

Confirm with your provider that the end-user address and number(s) match

Invoice does not show numbers

Submit a telecom invoice that lists the number(s) being ported

Hosting address missing (local)

Include a valid address within the same geographic zone as the number


On Porting Day

  • Your number is activated in CloudTalk

  • The previous provider deactivates it

  • CloudTalk billing starts the same day


Need Help?

For further assistance, please refer to:

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