This guide outlines the supported number types, required documents, and steps to ensure a successful number port in Slovenia.
Supported Number Types
Geographic (local) numbers
Toll-free numbers
⚠️ Mobile number porting is not supported in Slovenia.
Ready to Port?
You can submit your request to our porting team using our International Porting Form.
If you have numbers from other countries, check Global Porting coverage for details.
Required Documents
Signed Letter of Authorization (LOA)
Must be signed by the account holder or authorized contact
LOA template will be provided over email after submitting your request. You can proceed with the International Porting Form
Recent Invoice
Issued by your current telecom provider
Must show the number(s) and account ownership
Hosting Requirements
Local Numbers:
A valid address of the end user within the same area code as the number
Toll-Free Numbers:
No hosting documentation required
Number Porting Process & Details
Number Type | Estimated Duration | Pricing |
Local | 11 business days | €30.00 per request, €5.00 per number |
Toll-Free | 11 business days | €30.00 per request, €5.00 per number |
⚠️ Porting timelines may be delayed if submitted information does not match your current provider's records.
Porting Process Overview
Submit Your Porting Request
Send your request to the CloudTalk Porting Team to begin the process.
Initial Review
Cloudtalk team'll verify number portability and confirm the next steps.
Documentation Collection
Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
Submission to Carrier
CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
Approval or Rejection
If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).
If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.
Common Rejection Reasons
Issue | How to Fix |
LOA incomplete or unsigned | Make sure all fields are filled out and the document is signed digitally |
Mismatched address or number | Confirm with your provider that the end-user address and number(s) match |
Invoice does not show numbers | Submit a telecom invoice that lists the number(s) being ported |
Hosting address missing (local) | Include a valid address within the same geographic zone as the number |
On Porting Day
Your number is activated in CloudTalk
The previous provider deactivates it
CloudTalk billing starts the same day
Need Help?
For further assistance, please refer to: