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Porting a number in Belgium to CloudTalk is a straightforward process. This article outlines the steps, documents, and key details you’ll need for a smooth number transfer.
Supported Number Types
CloudTalk supports porting of the following Belgian number types:
Geographic (local) numbers
Toll-Free numbers (+32800)
National numbers (+3278)
Mobile numbers - numbers will only be capable of calls after the port
Required Documents
For all number types (local, national, mobile), please provide:
Signed Letter of Authorization (LOA)
Must be signed by the account holder or an authorized representative of your current provider.added as a .zip at the end of this guide
Latest invoice from your current provider
Should clearly show your name and the number(s) to be ported.
Address Requirement (Local Numbers Only)
To port a local number, you must also provide:
An address of the end user located within the same area code as the number being ported.
National, mobile, and toll-free numbers do not require an address.
Estimated Timelines & pricing
Number Type | Estimated Duration | One-Time Porting Fee |
Local | ~12 business days | €30.00 per request, €5.00 per number |
National | ~12 business days | €0.00 per request + €100.00 per number |
Mobile | ~12 business days | €30.00 per request, €40.00 per number |
Toll-Free | ~12 business days | €0.00 per request, €100.00 per number |
Step-by-Step Porting Process
Submit a porting request to the CloudTalk Porting Team.
We verify number portability and confirm the required details.
You complete and sign the LOA.
You send us the LOA and latest invoice.
We submit the request to our carrier partner.
The carrier forwards it to your current provider.
Once approved, we’ll confirm your scheduled port date (usually 2–4 days in advance).
If rejected, we’ll notify you with the reason and assist in resubmitting.
Common Rejection Reasons
To avoid delays, double-check the following:
Name and address must match what’s on file with your current provider.
Invoice must be recent and clearly list the number(s) you're porting.
LOA must be correctly signed by an authorized person.
What Happens on Port Day
Your number is activated in CloudTalk on the scheduled port date.
Your previous provider deactivates the number.
CloudTalk billing starts the same day.
We recommend confirming with your old provider that billing has stopped.
Need Help?
Check out:
Or reach out to our Porting Team - we're happy to help!