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This guide outlines the supported number types, required documents, hosting rules, and porting timelines for Swedish numbers.

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Initial Overview

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  1. Supported Number Types

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  1. Submit Your Request

Request porting directly in the CloudTalk Dashboard: open Numbers > Port existing number and follow the guided steps. All supported number types for this country use the same flow, and you can track your request anytime under Numbers > Porting requests.
Looking to port numbers from other countries? See Global Porting Coverage.

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  1. Letter of Authorization

Where an LOA is required, the correct template for this country downloads inside the Documents step of your porting request: download it, sign it, and upload it right there. You no longer need a separate template from this guide. (Other document requirements listed below.)

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  1. Timelines & Pricing

⚠️ Timelines may vary if submitted details do not match your current provider’s records.

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Required Documents for Number Porting

The correct LOA templates and other documents download inside the Documents step of your porting request.

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✅ Local (Geographic) Numbers

  • Signed Letter of Authorization (the template downloads in the Documents step of your porting request)
  • Latest invoice from current provider
  • Tax number of the end user has to be provided
    • if a Swedish Tax Number (Organization Number):
      • Starts with 16 for companies
      • Starts with 19 or 20 for individuals

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Compliance Requirements

  • End-user service address (business/residence) must be within Sweden
  • Proof of ID: company registration
Even if you are not a registered business in Sweden, please continue with your porting request. Our Porting team will follow-up and advise you on portability, as we may have alternative options.

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✅ National Numbers

  • Signed LOA (the template downloads in the Documents step of your porting request)
  • Latest invoice from current provider
  • Tax number of the end user has to be provided
    • if a Swedish Tax Number (Organization Number)
      • Starts with 16 for companies
      • Starts with 19 or 20 for individuals

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Compliance Requirements

  • Company name and service address (worldwide accepted)
  • Proof of ID: company registration

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✅ Mobile Numbers (no SMS)

  • Signed LOA (the template downloads in the Documents step of your porting request)
  • Latest invoice from current provider
  • Tax number of the end user has to be provided
    • if a Swedish Tax Number (Organization Number)
      • Starts with 16 for companies
      • Starts with 19 or 20 for individuals

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Compliance Requirements

  • Company name and service address (anywhere in the world, does not have to be in Sweden)
  • Proof of ID: company registration

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✅ Toll-Free Numbers

  • Signed LOA (the template downloads in the Documents step of your porting request)
  • Latest invoice from current provider
  • Tax number of the end user has to be provided
    • if a Swedish Tax Number (Organization Number)
      • Starts with 16 for companies
      • Starts with 19 or 20 for individuals

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Compliance Requirements

  • Company name and service address (anywhere in the world, does not have to be in Sweden)
  • Proof of ID: company registration

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Porting Process Overview

  1. Submit Your Porting Request
    Submit your request in the CloudTalk Dashboard under Numbers > Port existing number.
  2. Initial Review
    Cloudtalk team’ll verify number portability and confirm the next steps.
  3. Documentation Collection
    Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
  4. Submission to Carrier
    CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
  5. Approval or Rejection
    • If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).
    • If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.

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Common Rejection Reasons

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On Porting Day

  • Your number becomes active in CloudTalk
  • Your former provider deactivates the number
  • CloudTalk billing starts immediately
Need Help? For further assistance, please refer to: Questions about a request you’ve already submitted? Open it under Numbers > Porting requests and click Open conversation. You can also reach our Porting team by email. We’re always happy to help!