This guide outlines the supported number types, required documents, hosting rules, and porting timelines for Portuguese numbers.
Supported Number Types
Geographic (local) numbers
National numbers
Toll-free numbers (+800)
Ready to Port?
You can submit your request to our porting team using our International Porting Form.
If you have numbers from other countries, check Global Porting coverage for details.
Required Documents
✅ Local Numbers
Signed Letter of Authorization (LOA)
Must include a Portuguese address within the same city/area as the number's prefix
Must be signed by an authorized company representative
The LOA template will be provided over email after submitting your request. You can proceed with the International Porting Form
Latest Invoice from Current Service Provider
Must include the number(s) and company name
Must be dated within the last 30 days
Proof of Identity
Copy of the legal representative's passport or national ID
Power of Attorney
Required if the LOA is signed by someone other than the company’s legal representative
Must prove signing authority
CVP (Portability Validation Code / Migration code)
Provided by your current provider
Required for the porting process
TAX ID / VAT number
Must match the company registration
Proof of Address
Utility bill, bank statement, or similar dated within the past 3 months
Hosting Requirements (Local)
Business name and contact phone number
Local address in Portugal matching the DID's area code
NIF (Portuguese Tax ID)
✅ National Numbers
Signed LOA with Portuguese address
Latest Invoice from Current Provider
Proof of Identity (passport or ID)
Power of Attorney
CVP (Portability Validation Code)
TAX ID / VAT
Proof of Address
Hosting Requirements (National)
Local address in Portugal
Company name and contact phone number
✅ Toll-Free Numbers
Signed LOA with Portuguese address
Latest Invoice from Current Provider
Proof of Identity (passport or ID)
Power of Attorney
CVP (Portability Validation Code)
TAX ID / VAT
Proof of Address
Number Porting Process & Details
Number Type | Estimated Duration | Pricing |
Local | 16 business days | €30.00 per request, €2.00 per number |
National | 16 business days | €30.00 per request, €2.00 per number |
Toll-Free | 16 business days | €30.00 per request, €16.00 per number |
⚠️ Porting timelines may be delayed if submitted information does not match your current provider's records.
Porting Process Overview
Submit Your Porting Request
Send your request to the CloudTalk Porting Team to begin the process.
Initial Review
Cloudtalk team'll verify number portability and confirm the next steps.
Documentation Collection
Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
Submission to Carrier
CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
Approval or Rejection
If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).
If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.
Common Rejection Reasons
Issue | How to Fix |
Incorrect or incomplete LOA | Ensure the LOA is fully completed and signed by an authorized contact |
Invalid or missing CVP | Request the correct CVP from your provider before submitting |
Mismatched address | Confirm that the address on the LOA matches the DID area code and invoice |
Outdated invoice | Provide a billing document dated within the last 30 days |
Missing identification | Always attach ID/passport and any required business documentation |
On Porting Day
Your number is activated in your CloudTalk account
Your former provider deactivates the number
CloudTalk billing begins the same day
Need Help?
For further assistance, please refer to: