Getting Started with CloudTalk

Network, number ports, and setting up your account

Onboarding for New UsersA collection of useful videos and links for new CloudTalk users

Getting Started with CloudTalk guideSet up and optimize your CloudTalk account with this guide, covering installation, network setup, number management, and key features.

General Setup

Installs, account startup, and hardware configuration

CloudTalk Introduction & Installing CloudTalk PhoneSimple step-by-step tutorial on how to install CloudTalk Phone app on your Mac, Windows or Linux.

Configuring your microphone and speakersConfigure your microphone and speakers to make the most of your CloudTalk experience.

How to setup ZoiperA guide to setting up Zoiper for the first time

How to set up a Cisco IP phoneA guide to setting up Cisco phones for use with CloudTalk

How do I use CSipSimple with CloudTalk?A simple and quick setup guide for the CSipSimple mobile app

How to Set Up Linphone with CloudTalkA simple and quick setup guide for Linphone desktop and mobile apps

How to import contacts to CloudTalk from a fileAn easy guide for importing contacts to CloudTalk from an Excel/CSV file

How do I import contacts into CloudTalk?With more than 500 integrations, you can import your contacts directly into CloudTalk.

How to set up MicroSIPA simple and quick setup guide for the MicroSIP desktop app

How to setup Smart DialerCopy all the numbers on any website straight to CloudTalk, and start dialing them one-by-one with a simple click.

Network & Security

Best practices for a secure and stable VoIP network

Quick Fixes Troubleshoot GuideA list of common quick fixes for technical difficulties you may be experiencing with our software

Fix Call QualityCall Quality can be affected by a range of influences. Let's take a look at some of the most common offenders and try to address them.

Setting Quality of Service (QoS)Set up Quality of Service (QoS) to increase call quality for VoIP systems.

System & Network RequirementsThis post describes parameters and configuration requirements for networks, network devices, computers and VoIP phones.

Choosing a HeadsetLet's talk about what headsets you can use with CloudTalk for the best call quality experience.

How to Reset Your PasswordA guide to resetting your CloudTalk password

Improving SecuritySecurity is always an important and complex issue. Read about our recommendations.

Porting & Number Requests

Phone number coverage and configuration

How To Add A New Number In CloudTalkA guide to requesting new international numbers from the Numbers team

Types Of Phone NumbersA quick guide to different phone number types that you can add to your CloudTalk account

Phone Number Requirements and Functionality

Virtual Caller IDA verified virtual call ID can help you avoid rejected sales calls based on unfamiliar prefixes.

Is it possible to make outbound calls from toll free numbers?Useful information regarding toll-free numbers and making outbound calls.

Using SIP devices with CloudTalkHow to set up an SIP device in your dashboard

Making calls to China

Porting Guidesinformation and guides about the port-in and port-out process_{4 articles}

Number Porting by CountryGuides on number porting processes and requirements for different countries_{1 article}

Messaging - SMS and WhatsAppPhone Number Guides for Messaging Registrations and Integrations in CloudTalk_{6 articles}

Spam ControlTools and Best Practices for Managing Spam Flags_{6 articles}

Pricing & Subscriptions

Tiers, benefits, and how to upgrade

Application for NPO SubscriptionsIf you represent a non-profit organization, CloudTalk is happy to provide you with special pricing conditions.

How Do I Upgrade to a Paid Plan?Switch from your trial version and start fully using CloudTalk in just a few clicks

Payment MethodsA guide to the different payment methods available with CloudTalk

US taxes, charges and feesCloudTalk's introduction of USF and Compliance Fees for US customers.

Pro Tips

Common questions and quick tips

Are calls between CloudTalk users free of charge?Call your colleagues - easy and free of charge with CloudTalk!

CloudTalk Express OnboardingA quick guide with useful links to get you started with CloudTalk!

How to add new usersAn easy manual describing how to add and configure new users in CloudTalk.

The Click to Call ExtensionDial any phone number on the web with a single click. Make calls instantly to boost your team productivity.

Integrating CloudTalk to your Business ToolsConnect CloudTalk to the business tools you love

Report Call IssuesCall ID and Log ID codes—where to find them and how to report issues with your calls