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Getting Started with CloudTalk
Network, number ports, and setting up your account
ZGeneral Setup
Installs, account startup, and hardware configurationInstalling CloudTalk PhoneSimple step-by-step tutorial on how to install CloudTalk Phone app on your Mac, Windows or Linux.
Configuring your microphone and speakersConfigure your microphone and speakers to make the most of your CloudTalk experience.
How to setup ZoiperA guide to setting up Zoiper for the first time
How to set up Cisco IP phoneA guide to setting up Cisco phones for use with CloudTalk
How to setup CSipSimpleA simple and quick setup guide for CSipSimple mobile app
How to Set Up LinphoneA simple and quick setup guide for Linphone desktop and mobile apps
How to import contacts to CloudTalk from a fileAn easy guide for importing contacts to CloudTalk from an Excel/CSV file
How do I import contacts into CloudTalk?With more than 500 integrations, you can import your contacts directly into CloudTalk.
How to set up MicroSIPA simple and quick setup guide for MicroSIP desktop app
How do I use MicroSIP?MicroSIP is a simple free computer app for older 32-bit systems that you can use to access CloudTalk’s SIP server.
How do I use CSipSimple?CSipSimple is a simple app which allows you to use CloudTalk on your mobile phone as long as you have internet connection.
How to setup Smart DialerCopy all the numbers on any website straight to CloudTalk, and start dialing them one-by-one with only one click.
Network & Security
Best practices for a secure and stable VoIP networkVirtual Caller ID ExplainedLearn how you can use your external numbers in CloudTalk
Setting Quality of Service (QoS)Information about the importance of Quality of Service (QoS) in VoIP and tips on how to increase call quality.
System & Network RequirementsThis post describes parameters and configuration requirements for networks, network devices, computers and VOIP phones.
Choosing a HeadsetLet's talk about what headsets you can use with CloudTalk for the best call quality experience.
How to reset your passwordA guide to resetting your CloudTalk password
Improving security in CloudTalkSecurity is always an important and complex issue. Here’s a summary of our security recommendations.
How to Test Your Internet ConnectionUse this quick test to check the quality of your internet connection.
Porting & Number Setup
Phone number coverage and configurationTypes Of Phone NumbersA quick guide to different phone number types that you can add to your CloudTalk account
Porting Requests and ProcessHow to submit a porting request and what to expect afterwards
Porting Pricing and CoveragePricing and Coverage tables for ported numbers
Recommendations for a Smooth PortTips for preparing to port your numbers to Cloudtalk and avoiding common rejections
Phone Number Requirements and Functionality
How to Verify USA and Canada Toll-free Numbers for A2P MessagingToll-free numbers will need to be registered to send automated messages
How To Add A New Number In CloudTalkA guide to requesting new international numbers from the Numbers team
Using SIP devices with CloudTalkHow to set up an SIP device in your dashboard
Display a Business Name As Caller IDA guide to using CNAM to show your business name or custom text to callers
Pricing & Subscriptions
Tiers, benefits, and how to upgradeHow to activate CloudTalk and switch from the trial version?You can switch from your trial version and start fully using CloudTalk in just a few clicks. In this article, we will show you how to do it.
Application for NPO subscriptionsIf you represent a non-profit organization, CloudTalk is happy to provide you with better pricing conditions.
How do I upgrade to a paid plan?
Payment MethodsA guide to the different payment methods available with CloudTalk
Pro Tips
Common questions and quick tipsMaking and receiving callsBasic settings when making calls.
Inviting new team membersAn easy manual on how to add and configure new users in CloudTalk.
Integrating CloudTalk to your Business ToolsConnect CloudTalk to the business tools you love
CloudTalk Express OnboardingQuick setup guide to help you start using CloudTalk. Here you’ll find tips on how to achieve the best possible CloudTalk experience.
Are calls between CloudTalk users free of charge?Call to your colleagues - easy and free of charge with CloudTalk!
Is it possible to make outbound calls from toll free numbers?Useful information regarding toll-free numbers and making outbound calls.
How to use the Click to Call extensionDial any phone number on the web with a single click. Make calls instantly to boost your team productivity.