Country

Type

Requirements

Wait time

Calling Functionality

SMS Functionality
​
(if available)

Albania

Fixed

Company name and service address - can be worldwide
​
Proof of ID - company registration certificate or business register extract

5

International reachability not guaranteed

-

Albania

Toll Free

Proof of ID - company registration

Inbound calls: not reachable internationally
​
Outbound Calls: not guaranteed

-

Angola

Fixed (beta)

not reachable internationally

-

Anguilla

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally from C&W and Flow fixed and mobile networks, not reachable internationally
​
Outbound Calls: not guaranteed

-

Antigua And Barbuda

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks
​
Outbound Calls: not guaranteed

-

Argentina

Fixed

-

Argentina

Toll Free

Inbound Calls: Not reachable internationally. Fixed callers pay no charge. Mobile callers pay airtime.
​
Outbound Calls: not guaranteed

-

Armenia

Mobile (beta)

Proof of ID - company registration; company address worldwide; contact phone number; name and address of authorised representative

5

(Voice-Only, not sms capable; this number is capable of only 1 concurrent call

-

Australia

Fixed

-

Australia

Shared Cost

Inbound calls: not reachable internationally
​
Outbound Calls: not guaranteed

-

Australia

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: not supported

-

Australia

Mobile

Number is both calling and SMS capable

Inbound SMS:
international is possible but only local is guaranteed
​
Outbound SMS:
Can send outbound SMS internationally

Austria

Fixed

company name and service address - can be from anywhere in the world

-

Austria

National

-

Austria

Mobile
​
(option 1)

company name and service address - must be in Austria
​
Proof of ID - company registration, ID of legal company representative

Number is both calling and SMS capable

Inbound SMS:
international and domestic SMS
​
Outbound SMS:
international and domestic SMS
​

Austria

Mobile
​
(option 2)

no requirements

Number is calling-only and cannot send SMS

-

Austria

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: yes

-

Bahamas

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks
​
Outbound Calls: not guaranteed

-

Bahrain

Fixed

Current address worldwide and Proof of address (a copy of utility bill no older than 3 months),
​
Company Name, e-mail, and contact phone,
​
Service description: letter of intent for the local operator (the template will be provided by Cloudtalk’s Numbers team),
​
Proof of ID - company registration,
​
Proof of ID - ID of legal company representative

7

Number cannot make outbound calls,
​
To mitigate common fraud cases, our supplier will play a brief message before connecting calls to Bahrain numbers. The message will say, 'Please wait until your call is being connected,' accompanied by background music. This message is approximately 10 seconds long.

-

Bangladesh

Fixed

Company Name, e-mail, and contact phone number; name of the authorised representative; company address in Bangladesh
​
Certificate of Incorporation (within the country)
Tax certificate (within the country)
Latest trade license (within the country)
Latest Income Tax clearance certificate (within the country)

21

not reachable internationally

-

Bangladesh

Mobile

company name, service address, and contact info - can be from any country in the world

5

(Voice-Only, not sms capable)

-

Barbados

Fixed

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

5 -10

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee
​
Caller ID is not guaranteed on inbound international calls

-

Barbados

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks
​
Outbound Calls: not guaranteed

-

Belgium

Fixed

company name and service address - must be in the same city as number

-

Belgium

National

number is inbound only, outbound calls within Belgium are not supported

-

Belgium

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: not supported

-

Belgium

Mobile
​
(option 1)

Proof of ID/Address - company registration in Belgium (Extrait BCE),
​
ID of company representative

Number is both calling and SMS capable

Inbound SMS:
Domestic inbound messages are guaranteed.
international inbound messaging is possible but the Sender ID will likely be overwritten with a generic short-code number
​
Outbound SMS:
Can send outbound SMS internationally

Belgium

Mobile
​
(option 2)

Number is only capable of calling and cannot send SMS

-

Belize

Toll Free

company name and service address - can be anywhere in the world

45

Inbound Calls: reachable only nationally, from fixed lines and BTL Mobile
​
Outbound Calls: not guaranteed

-

Belize

Fixed (beta)

20

-

Benin

Mobile

Proof of Address - company registration, must be in the same country as number

not sms capable

-

Benin

National (beta)

Company name and service address - can be anywhere in the world

outbound calls are not permitted

-

Bermuda

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: not guaranteed

-

Bolivia

National

special order process , estimated time 4 - 8 weeks

this number is not capable of outbound calls

-

Bolivia

Toll Free

company name and VAT number

45

Inbound calls: not reachable internationally
​
Outbound Calls: not supported

-

Bosnia And Herzegovina

Toll Free

company name and service address - can be anywhere in the world

7

Inbound calls: not reachable internationally
​
Outbound Calls: not guaranteed

-

Bosnia And Herzegovina

Fixed

company name and service address - can be anywhere in the world,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

5

-

Bosnia And Herzegovina

Toll Free

company name and service address - can be anywhere in the world,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

Inbound calls: this number is capable of only 15 concurrent inbound calls by default, this can be extended with the operator for an additional fee
​
Outbound Calls: not guaranteed

-

Bosnia And Herzegovina

National

Proof of Address - company registration, must be in the same country as number

-

Botswana

Toll Free

Inbound Calls: reachable only nationally, from Botswana Telecom fixed and mobile networks
​
Outbound Calls: not guaranteed

-

Brazil

Fixed
​
(Option 1)

Business Registration within Brazil, CNPJ extract

-

Brazil

Fixed
​
(Option 2)

-

Brazil

Mobile
​
(Option 1)

Business Registration within Brazil, CNPJ extract

Number is both calling and SMS capable,
​
International inbound calls are not guaranteed

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Brazil

Mobile
​
(Option 2)

International inbound calls from countries besides Brazil are not guaranteed
​
Number is calling-only and cannot send SMS

-

Brazil

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: not guaranteed

-

British Virgin Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks
​
Outbound Calls: not guaranteed

-

Brunei

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 60

Inbound Calls: reachable only nationally, from all fixed networks
​
Outbound Calls: not guaranteed

-

Bulgaria

Fixed
​
(option 1)

Requirements for Businesses,
-Proof of Identity: Excerpt from the commercial register,
-Second Proof of Local Address: Must be one of these forms,
(Utility bill, Tax notice, Rent receipt, Title deed),
​
Requirements for Individuals,
-Proof of Identity: Bulgarian government-issued ID (front and back in color) or Passport (for non-Bulgarian nationals),
-Proof of Local Address: Must be one of these forms,
(Government-issued ID showing local address, Utility bill, Tax notice, Rent receipt, Title deed),
-Permanent Address (for Bulgarian nationals),
-Unified Citizenship Number (for Bulgarian nationals),

5-10

-

Bulgaria

Fixed
​
(option 2)

limited outbound reachability to A1 network

-

Bulgaria

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: not supported

-

Burkina Faso

Fixed (beta)

company name and service address - can be anywhere in the world,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

30 - 40

-

Burma (Myanmar)

Fixed

company name, service address - can be anywhere in the world,
​
contact person, phone number, e-mail address

10 -15

not reachable internationally

-

Burma (Myanmar)

Toll Free

company name, service address - can be anywhere in the world,
​
contact person, phone number, e-mail address

10 -15

Inbound Calls: reachable only nationally, from MPT fixed and mobile networks
​
Outbound Calls: not supported

-

Cambodia

Fixed

company name and service address - can be anywhere in the world

10 - 30

this number is capable of only 1 inbound calls by default, this can be extended with the operator for an additional fee
​
Outbound Calls to Cambodia: not guaranteed. Our carriers can only deliver them on a best effort basis

-

Cambodia

Toll Free

Inbound Calls: this number is capable of only 1 inbound calls by default, this can be extended with the operator for an additional fee
​
Outbound Calls: not supported

-

Cameroon

Fixed (beta)

up to 60

-

Cameroon

Mobile (beta)

calling only, not sms capable

-

Canada

Fixed

Number is both calling and SMS capable

Inbound SMS:
Domestic inbound messages are not guaranteed besides US/PR
​
Outbound SMS:
Can send outbound SMS internationally. You will need to complete A2P registration if you need to send outbound messages to USA

Canada

Toll Free

Inbound calls: reachable from Canada and USA
​
Outbound Calls: yes

Inbound SMS:
Domestic inbound messages are not guaranteed besides US/PR
​
Outbound SMS:
Can send outbound SMS internationally. You will need to complete A2P registration if you need to send outbound messages to USA

Cayman Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from all fixed networks
​
Outbound Calls: not guaranteed

-

Cayman Islands

Fixed

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

this number is capable of only 2 concurrent inbound calls and is not extendable with the carrier

-

Chile

Fixed
​
(option 1)

no requirements

Numbers can be used for conversational traffic to Chile

-

Chile

Fixed
​
(option 2)

Business Registration in Chile in the same area code as the number

Numbers can be used for conversational traffic to Chile
​
Number is both calling and SMS capable

Inbound SMS:
Domestic messages only, cannot receive international messages
​
Outbound SMS:
Domestic messages only, cannot send international messages
​

Chile

National
​
(+56 600 format)

Business Registration in Chile in the same area code as the number

Number range designated by the Chilean Regulator for Mass Communication Calling or Automated Calling to known, opted-in contacts who previously requested a call from you

Chile

National
​
(+56 809 format)

Business Registration in Chile in the same area code as the number

Number range designated by the Chilean Regulator for Cold Call Mass Communication Calling or Automated Calling to unknown contacts who did not previously request a call from you

Chile

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: not guaranteed

-

China

Fixed
(Option 1 - inbound and outbound number)

official company registration document - must be from China,
​
local business registration in China,
2 proofs of address from the last 3 months,
ID of legal company representative,
photo of the individual holding their ID,
script of typical outbound calls,
volume of monthly outbound calls

2-4 weeks

inbound and outbound local calling is supported

-

China

Fixed
(Option 2 - inbound calling only)

official company registration document - can be from any country,
a proof of the address (utility bill)
ID card/passport of a company representative

1-2 weeks

only inbound calls are supported

-

China

Shared Cost

special order process - for China local outbound registration, requirements and process will be sent by numbers team

2-4 weeks

Inbound calls: not reachable internationally
​
Outbound Calls: not permitted

-

Colombia

Fixed
​
(Option 1)

company name and service address - must be in the same city as the number,
​
Proof of ID - company registration, showing the business registration number and address,
​
-If there is no address on the Business registration, then a second proof of address is needed: Utility Bill, Tax Notice, Rent Receipt, Title Deed

this number is capable of 800 concurrent inbound calls and unlimited outbound calls

-

Colombia

Fixed
​
(Option 2)

this number is capable of only 2 concurrent inbound calls by default (and unlimited outbound calls).
​
Inbound calls: capacity can be extended with the operator to 10 channels (for $45) or 30 channels (for $125) for an additional fee

-

Colombia

Toll Free

company name and service address - can be anywhere in the world

Inbound calls: not reachable internationally
​
Outbound Calls: not supported

-

Colombia

Mobile

company name and service address - can be anywhere in the world

virtual mobile format: +57 300 xxxxxxx
​
Voice-Only, not sms capable

-

Costa Rica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound calls: not reachable internationally
​
Outbound Calls: not supported

-

Costa Rica

National

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration (for Costa Rican companies, this needs to be the Corporate Identity Card (Cedula Juridica) and the Extract from National Registry (Literal De Persona Jurídica),
​
Proof of ID - ID of legal company representative,
​
company VAT number

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

-

Croatia

Fixed

company name and service address - must be in the same city as number, VAT

-

Croatia

National

company name and service address - must be in the same country as number,
​
company VAT number

-

Croatia

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID cannot be guaranteed

-

Curacao (Netherlands Antilles)

Fixed

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

-

Cyprus

Fixed

-

Cyprus

National

format +357 77,
​
inbound only, cannot guarantee outbound national calls to Cyprus

-

Cyprus

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID cannot be guaranteed

-

Czech Republic

Fixed

-

Czech Republic

National

company name and service address - can be anywhere in the world,
​
business registration ID number,
​
name and address of authorised representative

-

Czech Republic

Shared Cost

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID cannot be guaranteed

-

Czech Republic

Mobile

numbers are sms-only and cannot make calls

Inbound/Outbound SMS:
Domestic and international messages is supported

Czech Republic

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID cannot be guaranteed

-

Denmark

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID cannot be guaranteed

-

Denmark

Fixed

company name and service address - can be anywhere in the world,
​
company ID number

-

Denmark

Mobile

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Dominica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks
​
Outbound Calls: not guaranteed

-

Dominican Republic

Fixed

-

Dominican Republic

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: not guaranteed

-

Ecuador

Toll Free

company name and service address - can be anywhere in the world

1 - 5

Inbound Calls from CNT fixed and mobile are free for the callers. Calls from other networks may be not free of charge for the caller, not reachable internationally
​
Outbound Calls: not supported, caller ID cannot be guaranteed

-

Ecuador

Fixed

company name and service address - must be in the same city as number, provider offers Quito only
​
Proof of Address - company registration

-

Ecuador

Mobile

Company name and address from any country, does not have to be in Ecuador,
​
Proof of address (dated within 3 months),
​
Name, last name of an authorized representative,
​
Contact phone number,
​
LOI​ (Template will be provided by CloudTalk Numbering Team)

15 - 20

Voice calling only, this number cannot send SMS

-

Egypt

Toll Free

special order process - requirements and process will be sent by numbers team

3 - 4 weeks

Inbound Calls: reachable only nationally, from TE landlines and all mobile operators in Egypt,
​
Outbound Calls: not permitted
​
numbers cannot be assigned to companies registered in Egypt
​

-

Egypt

Mobile

company name and service address - can be anywhere in the world

number is not sms-capable,
​
number cannot make outbound calls

-

El Salvador

Fixed

this number is capable of only 5 concurrent inbound calls by default, this can be extended with the operator for an additional fee

-

Estonia

Fixed

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

-

Estonia

National

-

Estonia

Mobile

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

Number is both calling and SMS capable,
​
SMS is domestic only
​

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Estonia

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID cannot be guaranteed

-

Ethiopia

Fixed (beta)

Company name and address from any country in the world, does not have to be in Ethiopia
​
Letter of intention (LOI) - template will be provided by CloudTalk numbers team after placing your order. The LOI stipulates that the number can be used for inbound only

10-15

Outbound Calls: not guaranteed, number is inbound only

-

Ethiopia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

4 - 8 weeks

Inbound Calls: this number is capable of only 5 concurrent inbound calls.
​
Outbound Calls: not supported

-

Finland

Fixed

Proof of ID - company registration, can be anywhere in the world

-

Finland

National

Proof of ID - company registration, can be anywhere in the world

-

Finland

Mobile

company name and service address - can be anywhere in the world

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Finland

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: supported

-

France

Fixed

company name and service address - must be in the same city as number,
​
Proof of ID - company registration (KBIS extract) no older than 3 months

-

France

National

company name and service address - must be in the same country as number
​
Authorisation form with local operator needs to be signed (template provided by Cloudtalk’s Numbers team)

-

France

Mobile
​
+336 and +337 format

company name and service address - must be in the same country as number,
​
Proof of ID - company registration (KBIS extract) no older than 3 months
company name and service address - must be in France,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)
​
messaging traffic must be P2P, conversational, in nature with at least 20% ratio of inbound messages

Number is both calling and SMS capable,
​
+33 6 and +33 7 numbers are only licensed for interpersonal, conversational use cases.
​
They should not be used for any type of marketing or commercial messages. Numbers should generate at least 20% ratio of inbound messages. If the outbound messaging ratio is too high, it can be flagged by the France operators and have messaging capabilities deactivated
​
ARCEP, the Telecom Regulator in France will eventually replace +33 6 and +33 75 mobile numbers for commercial use with +33 93903xx Technical Platform Mobiles.
​
CloudTalk can still supply +33 6 and +33 7 mobile numbers, but users should be aware that in these numbers may need to be replaced at some point when the operators in France discontinue them for use on commercial platforms.
​

Format +33 6
​
Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages
​
​
Format +33 75
​
Inbound/Outbound SMS:
Can messages internationally, full national messaging besides Bouygues Telecom Network

France

Mobile
​
(+33 939xxxx format)

Company name and service address in France
​
Proof of ID - company registration (KBIS extract) no older than 3 months
company name and service address - must be in France,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

Number is both calling and SMS capable,
​
+33 93903xx Technical Platform Mobile Numbers are licensed for broader range of uses than traditional mobile numbers,
​
- A2P Messaging,
-Conversational Messaging Two-way
-Dialler Traffic
​

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

France

Mobile
​
(+33 939xxxx format)
​
(BETA)

Company name and address and copy of business registration certificate (can be from any country in the world),
​
Company contact name, email, and phone number,
​
Active Company Website,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)
​

2-3

Number can only make calls and is not SMS Capable
​
Numbers from this supplier are 20 euros per month but do not have a local address requirement

-

France

Toll Free

company name and service address - can be anywhere in the world, VAT number, telephone number, email address or http site,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)
​
Authorisation form with local operator needs to be signed (template provided by Cloudtalk’s Numbers team)

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID correct

-

French Guiana

Fixed

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration,
​
Proof of ID - ID of legal company representative

10 -20

-

French Guiana

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: not supported

-

Georgia

Fixed

company name and service address - must be in the same city as number,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

-

Georgia

National

-

Georgia

Toll Free

company name and service address - can be anywhere in the world, Proof of Address (dated within 3 months)
​
Proof of ID - company registration, first and last name and contact details of the company representative,
​
Terms and Conditions for local operator needs to be signed and will be sent to you by Cloudtalk Numbers team

Inbound calls: not reachable internationally
​
Outbound Calls: not supported

-

Germany

Mobile

Proof of ID - German Handelsregister Extract or other business registration + Tax number (Gewa/Trade License/GrB)

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Germany

Fixed

company name and service address - must be in the same city as number,
​
Proof of ID - company registration (Handelsregister Extract, Gewa 1/2, trade register document),
​
Proof of ID - ID of legal company representative

-

Germany

National

company name and service address - must be in the same country as number,
​
Proof of ID - company registration (Handelsregister Extract, Gewa 1/2, trade register document),
​
Proof of ID - ID of legal company representative

-

Germany

Toll Free

Proof of ID - company registration,
​
Proof of ID - ID of legal company representative: must be someone who is shown on the business registration or a letter of authorization from a legal company representative must be given along with the ID
​
-for German companies a special order process applies: Copy of the Allocation Letter (Zuteilungsbescheid) from BNETZA showing name of the company displayed on the Allocation Letter.
​
-for non-German companies the allocation letter is not necessary

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID correct

-

Ghana

Mobile

-

Ghana

Fixed

-

Greece

Fixed

Service Address in Greece: must be within the geographic location of the area code of the number.
​
Proof of ID: any of the following proofs that do not have to be issued in Greece:
​
For Business End-User:
Government documents issued in the past 12 months
​
For Individual End-User:
Government-issued Identification (ID card, driver's license, etc.)
​

-

Greece

Toll Free

Inbound calls: not reachable internationally
​
Outbound Calls: supported, caller ID correct

-

Grenada

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks
​
Outbound Calls: not guaranteed

-

Grenada

Fixed

company name and service address - must be in the same city as number,
​
Proof of ID - company registration

-

Guadeloupe

Toll Free

14

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Guatemala

Fixed

Company Name and phone number, service description, Proof of ID - company registration

special order process , estimated time 4 - 8 weeks

This number is not capable of outbound calls

-

Guinea

Fixed (beta)

Company Name and address worldwide,
​
Proof of ID - company registration,
​
service description: letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

special order process , estimated time 4 - 8 weeks

This number is not capable of outbound calls

-

Honduras

Fixed

company name and service address - must be in the country,
​
service description: letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

special order process , 30 +

number is capable of 3 simultaneous inbound calls

-

Honduras

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

special order process , 30 +

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Hong Kong

National

company name and service address - can be anywhere in the world,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

-

Hong Kong

Fixed

company name and service address - can be anywhere in the world,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

-

Hong Kong

Toll Free

company name and service address - can be anywhere in the world,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Hungary

National

company name and service address - must be in the same country as number,
​
Proof of ID - company registration,
​
company contact phone number

-

Hungary

Fixed

company name and service address - can be anywhere in the world,
​
contact phone number - must be a non-VoIP number

-

Hungary

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Hungary

Mobile

company name and service address - must be in the same country as number,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

number is sms-only and cannot make calls

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Iceland

Fixed

company name and service address - must be in the same country as number,
​
Proof of address - company registration

2-4

-

Iceland

Mobile

Proof of ID - Company registration document showing Iceland address

number is sms-only and cannot make calls

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Iceland

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

India

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

India

Fixed

Inbound Calling: Inbound Caller ID will be overwritten with a randomized number by local operators, typically a USA number.
​
Outbound Calling: Not capable of outbound local calls to India.

-

Indonesia

Mobile

5-10

inbound: reachable only nationally,
​
capable of inbound and outbound local calls,
​
not sms capable

-

Indonesia

Fixed

Name, last name of an authorized representative, and contact phone number
​
Proof of ID - Passport or ID copy of an authorized representative
​
Address in Indonesia
​
Proof of address (dated within 3 months)

2

-

Indonesia

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Ireland

Mobile
​
(temporarily unavailable)

company name and service address - must be in the same country as number,
​
Proof of ID - company registration

1 - 5

sms only

-

Ireland

Toll Free

5-10

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Ireland

National

company name and service address - can be anywhere in the world

2

-

Ireland

Fixed

-

Isle of Man

Mobile

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration,
​
Proof of address, if not shown on the business registration - utility bill / tax notice / rent receipt / title deed

2-3 weeks

voice only

-

Israel

National

-

Israel

Fixed

-

Israel

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: supported, caller ID not guaranteed

-

Israel

Mobile

Number is both calling and SMS capable

Inbound SMS:
international is possible but only local is guaranteed
​
Outbound SMS:
Can send outbound SMS internationally

Italy

Toll Free

End user’s name, Address worldwide, VAT ID
​
If a number is for call centre activities, please note this Regulator’s rule:
* When using this number, it is mandatory to inform callers of the geographic location of the agent handling the call. If the agent is based outside the European Union, the caller must have the option to be immediately transferred to a call centre located within the EU.
* Failure to comply with this regulation can result in substantial penalties: up to €150,000 for delayed or missing notifications, and €50,000 for non-compliant call centres.

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Italy

Fixed

company name and service address - must be in Italy,
​
company VAT number,
​
Proof of ID - ID of legal company representative and company representative’s fiscal code

-

Italy

Mobile

company name and service address - can be anywhere in the world,
​
company VAT number,
​
Proof of ID - ID of legal company representative and company representative’s fiscal code

SMS only - number cannot make calls

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Jamaica

Fixed

The end user's name, contact name, address, e-mail address, telephone number; service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

30 - 60

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

-

Jamaica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks. Local access from other networks is not guaranteed and may be charged.
​
Outbound Calls: not supported

-

Japan

National

company name and service address - can be from anywhere in the world
​
Proof of ID - company registration certificate or business register extract issued in last 12 months
​
Proof of Address - utility bill from the last 6 months
​
ID of legal company representative and signed LOI form (template will be provider by CloudTalk Numbers Team)

1-7

-

Japan

Fixed

company name and service address - must be in the same city as number, currenly offering Tokyo only,
​
Proof of ID - company registration certificate or business register extract issued in last 6 months,
​
Passport or ID copy of company representative,
​
Secondary Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months, proof of address cannot be an internet bill

15-25 business days for the first order.
​
1-2 business days for subsequent orders

-

Japan

Toll Free

company name and service address - can be anywhere in the world
​
-Business registration - can be any where in the world (additional proof of address, if address is not on the business registration copy. Proof of address cannot be an internet bill)
​
-ID or passport ofauthorized representative
---Document linking authorized representative to the company (if the authorized representative is not listed on business registration)

Inbound Calls: reachable nationally from all expect minor IP Phones and Cable TV providers.
​
Outbound Calls: not permitted, caller ID will be hidden

-

Jordan

Fixed

Letter of intention (LOI) - template will be provided by CloudTalk Numbers Team,
​
Copy company registration in the local language or English,
​
Copy of ID of representative

10 - 20

not reachable nationally for ZAIN Mobile callers, internationally reachable, T.38 is not supported.
​
inbound only, outbound calling is not supported

-

Kazakhstan

National (beta)

Company Name and Worldwide Address (street, building number, postal code, city and country),
​
Proof of address (dated within 3 months),
​
Name of an authorized representative and contact phone number,
​
Letter of intention (LOI) - template will be provided by CloudTalk Numbers Team,
​

15 - 25

-

Kazakhstan

Mobile (beta)

Company Name and Worldwide Address (street, building number, postal code, city and country),
​
Proof of address (dated within 3 months),
​
Name of an authorized representative and contact phone number,
​
Letter of intention (LOI) - template will be provided by CloudTalk Numbers Team

15 - 25

-

Kenya

Mobile (beta)

company name and service address - can be anywhere in the world, contact phone number, name of the authorised representative
​
Proof of address, for example a utility bill from the last 3 months

5

Voice-Only, not sms capable

-

Kenya

Fixed

The address must be within the locality or region covered by the phone number’s prefix
​
Proof of ID: company registration;
​
Proof of local address (if the address is not shown on the document above): Utility bill / Tax notice / Rent receipt / Title deed;
​
ID of the company representative: copy of Passport or National ID

-

Kenya

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Kosovo

Fixed

Outbound Calls: not guaranteed

-

Kuwait

National

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration,
​
Proof of ID - ID of legal company representative, service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

outbound calling from the number/CLI is not permitted, number can only receive inbound national calls, number cannot receive international calls

-

Kyrgyzstan

Fixed

company name and service address - must be in the same country as number, Proof of ID - company registration certificate or business register extract

20

local outbound calling from the number/CLI is not guaranteed

-

Latvia

Fixed

Address in the country (no documents required)

-

Latvia

Toll Free

company name and service address - must be in the same country as number, Proof of ID - company registration

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Lithuania

Fixed

-

Lithuania

Mobile
​
(Option 1)

company name and service address - can be anywhere in the world,
​
Company registration certificate or business register extract

Calling only, number cannot send SMS

-

Lithuania

Mobile
​
(Option 2)

company name and service address - can be anywhere in the world,
​
Company registration certificate or business register extract

SMS-only, number cannot make calls

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Lithuania

Toll Free

company name and service address - must be in the same country as number

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Luxembourg

Fixed

company name and service address - must be in the same city as number,
​
Proof of ID - company registration, Proof of address (dated within 3 months)

-

Luxembourg

National

company name and service address - must be in the same country as number,
​
Proof of ID - company registration

-

Luxembourg

Toll Free

company name and service address - can be anywhere in the world

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Macedonia

Fixed

-

Macedonia

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Malaysia

Toll Free

Proof of ID - company registration,
​
service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20-30

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Malaysia

Mobile
(Option 1)

Proof of ID - company registration in Malaysia,
​
Proof of ID - ID of legal company representative (must be Malaysian government issued ID or Malaysian student ID ),
​
Executed Letter of Authorization: official signed statment on company letterhead the that representative in the ID is authorized to act on behalf of the business.
​
CloudTalk Numbers Team can provide a template for you or you can submit your own power of attorney

10-15

can make inbound and outbound local calls,
​
this mobile number is not SMS capable

-

Malaysia

Mobile
(Option 2)

Name, last name of an authorized representative, Contact phone number, Company name
​
Company registration certificate
​
Signed LOI (dated within 1 month)
​
Worldwide Address (street, building number, postal code, city and country) and Proof of address (dated within 3 months)​

10-15

can make inbound and outbound local calls,
​
this mobile number is not SMS capable

-

Malaysia

Fixed
​
(Option 1)

Proof of ID - company registration,
​
service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team.
​
The end-user must be a global company that is not owned by a Malaysian entity and must have a branch or local office established in Malaysia, with proof of registration in the country.
​
Signed KYC document with CloudTalk's local Malaysia supplier - template will be provided by CloudTalk Numbers Team

1-5

can make inbound and outbound local calls

-

Malaysia

Fixed
​
(Option 2)

company name and service address in the same city as the requested number - Kuala Lumpur,
​
Proof of ID - company registration issued within the past 12 months,
​
ID of legal company representative

30

inbound calling only

-

Malaysia

National

company name and service address in Malaysia,
​
Proof of ID - company registration issued within the past 12 months,
​
ID of legal company representative

30

inbound calling only

-

Mali

Fixed (beta)

Proof of ID - Business registration in Mali,
​
Proof of Address - If the address is not shown on the Business registration, a Title Deed or Tax Return in Mali

-

Malta

National

Proof of ID - company registration,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

inbound calling only. Outbound calling from this CLI is strictly forbidden

-

Malta

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted. Outbound calling from this CLI is strictly forbidden

-

Martinique

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Mauritius

Toll Free

company name and service address - can be anywhere in the world

20-60

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Mauritius

Mobile

Business Address (Must be within Mauritius) and Business registration document; Proof of address within Mauritius: Utility bill (phone/electricity/gas bill); Proof of Identity of the Company Representative: Passport or National ID Card, local phone number, e-mail, title (Mr/Mrs/Miss); Coloured photo of the Company Representative (this can be a selfie); Letter of Authorization (template will be provided)

5

Voice-Only, not sms capable

-

Mauritius

Fixed

company name and service address - can be anywhere in the world

-

Mayotte

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Mexico

Fixed

-

Mexico

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Moldova

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Monaco

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Montenegro

National

Proof of ID - company registration,
​
Proof of Address - utility bill from the last 6 months

10-20

-

Montenegro

Fixed

company name and service address - can be anywhere in the world,
​
service description required - short,
​
1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

60

this number is capable of 10 concurrent calls

-

Montserrat

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20-40

Inbound Calls: reachable only from within the country, accessible from C&W and Flow fixed and mobile networks. Local access from other networks is not guaranteed and may be charged.
​
Outbound Calls: not guaranteed

-

Morocco

Fixed

20-40

-

Morocco

Toll Free

30

this number is capable of 30 concurrent calls
​
Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Namibia

National (beta)

-

Netherlands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20-60

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Netherlands

Fixed

company name and service address - can be from anywhere in the world

-

Netherlands

National

company name and service address - can be anywhere in the world

-

Netherlands

Mobile

company name and service address - can be anywhere in the world

voice and sms-capable , virtual mobile format +31 97 010 xx xx xx
​
SMS is domestic and international
​
(international inbound SMS is not blocked but cannot be fully guaranteed)

-

New Zealand

Fixed

-

New Zealand

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Nicaragua

Mobile

company name and service address - can be anywhere in the world

2-3

(Voice-Only, not sms capable

-

Nigeria

Fixed

company name and service address - can be anywhere in the world,
​
-Business registration document - can be located anywhere globally, does not have to be in Nigeria,
-Proof of Address (e.g., utility bill, electricity bill, phone bill, etc.),
-Letter of Intent (LOI) signed by the company. The template will be provided by CloudTalk Numbers Team
​

International inbound call reachability is not guaranteed.

-

Norway

Mobile

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration,
​
Proof of ID - ID of legal company representative (someone shown on the business registration)

2-3 weeks

number is sms-only, not call capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Norway

Fixed

company name and service address - must be in the same country as the number,
​
Proof of ID - company registration, showing the business registration number

1-2 weeks

-

Norway

Toll Free

Proof of ID - company registration (Extract from the Brønnøysund Register Center) from last 12 months

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Oman

Toll Free

company name and service address - can be anywhere outside Oman,
​
service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

10 -15

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Pakistan

Fixed

company name and service address - can be anywhere in the world ,
​
Proof of ID - company registration,
​
service description: letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

5 - 10

-

Panama

Fixed

company name and service address - can be anywhere in the world

International reachability issues have been reported when dialing from outside Panama.

-

Panama

Toll Free

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Paraguay

Fixed

company name and service address - can be anywhere in the world

This number is only capable of 1 concurent call ; Numbers can not be used for Gambling, Forex, Lottery and Adult Services.

-

Paraguay

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally from fixed numbers, reachability from mobiles is not supported
​
Outbound Calls: not permitted

-

Peru

Fixed

-

Peru

Toll Free

company name and service address - can be anywhere in the world

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed, caller ID can be hidden

-

Philippines

Mobile

company name and service address,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

not sms capable

-

Philippines

Mobile

company name and service address - can be anywhere in the world,
​
Proof of Address - government issued document from the last 3 months,
Name and contact number of a company representative

not sms capable

-

Philippines

Fixed

company name, address worldwide, service description

-

Philippines

Toll Free

Proof of ID - company registration document, Proof of address (worldwide) - Government-issued ID / Utility bill / Tax notice / Rent receipt / Title deed

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Poland

Fixed

-

Poland

Mobile

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Poland

Toll Free

- Copy of the commercial register
- PESEL, NIP, REGON, KRS or ID of foreign authorized representative
- User's address - can be worldwide

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Portugal

Fixed

company name and service address - must be in the same city as number
​
1. Proof of ID - company registration and NIF
​
2. Proof of Address - utility bill from the last 6 months - must show telecom services at a fixed location (fixed internet or phone bill)

-

Portugal

National

-

Portugal

Toll Free

First name, last name, business name, and contact phone numbers.
Address worldwide

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Portugal

Mobile

company name and service address - must be in Portugal
​
Proof of ID - company registration document,
​
Tax ID Number (NIF)

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Puerto Rico

Toll Free

Inbound Calls: reachable from PR/USA/CA
​
Outbound Calls: supported

-

Puerto Rico

Fixed

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Qatar

Toll Free

special order process - requirements and process will be sent by numbers team

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Reunion

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Romania

National

not reachable internationally

-

Romania

Fixed

company name and service address - can be anywhere in the world,
​
contact phone number - must be a non-VoIP number

-

Romania

Toll Free

Inbound Calls:
reachable only nationally from the following networks: Telekom Romania, GTS, UPC and RCS & RDS fixed networks, and Telekom Romania and Orange Romania mobile networks
​
Outbound Calls:
supported outbound Toll-Free calling to Telekom Romania, GTS, Orange and RCS & RDS network numbers.

-

Saint Kitts And Nevis

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged
​
Outbound Calls: not guanteed

-

Saint Lucia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged
​
Outbound Calls: not guanteed

-

Saint Pierre And Miquelon

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Saint Vincent And The Grenadines

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged

-

Saudi Arabia

National (beta)

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

10 - 15

Inbound Calls only,
​
outbound Calls: not permitted. Numbers cannot be assigned to residents/companies registered in Saudi Arabia.

-

Saudi Arabia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Serbia

Fixed

company name and service address - can be anywhere in the world,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

-

Serbia

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Seychelles

National

-

Singapore

Fixed

Proof of ID - company registration from past 12 months (must be Singapore ACRA extract specifically from BIZfile)

10 - 15 working days

-

Singapore

National

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

-

Singapore

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Singapore

Mobile

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

3-5 working days

Inbound SMS-only, number cannot make calls

Numbers are capable of inbound SMS only, by default.
​
To activate outbound SMS, you must individually register your number as a Sender ID with the Singapore telecom ministry

Slovakia

Fixed

-

Slovakia

National

-

Slovakia

Mobile

Proof of ID - Company registration document from any where in the world,
​
Passport or National ID Card of Authorized Representative - if this is not someone shown on the business registration, a separate Power of Attorney is needed

15-30

SMS-only, number cannot make calls

Inbound/Outbound SMS:
Domestic and international messages is supported
​
–all messages to Slovakia will be overwriten with the alphanumberic sender "SMS" or "SMS Info"

Slovakia

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Slovenia

Fixed

-

Slovenia

National

-

Slovenia

Mobile

15-30

SMS-only, number cannot make calls

Inbound/Outbound SMS:
Domestic and international messages is supported

Slovenia

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

South Africa

Fixed

company name and service address - must be in the same city as number,
​
Proof of ID - South African Business Registration document issued by the Companies and Intellectual Property Commission, showing the address and business registration number,
​
ID of legal company representative,
​
If there is no address on the Business registration, then a second proof of address is needed,
​
-A third-party issued bank statement or a public utility bill showing regular use and issued in the past 6 months OR,
-Government-issued documents within a year
​
​
​

-

South Africa

National

company name and service address - can be anywhere in the world,
​
Proof of ID - Business Registration document showing company name and registered address (not the postal address),
​
ID of legal company representative,
​
If there is no address on the Business registration, then a second proof of address is needed,
​
-A third-party issued bank statement or a public utility bill showing regular use and issued in the past 6 months OR
-Government-issued documents within a year

-

South Africa

National

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration number and country of incorporation,
​
Proof of ID - ID of legal company representative,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

-

South Africa

Mobile
​
(option 1)

Proof of ID - company registration from South Africa, showing business registration number,
​
Additional Proof of Company Address: Bank statement, Municipal rates or tax invoice, telephone account statement (cannot be a CloudTalk invoice),
​
​
Proof of ID - Governement issued ID of legal company representative: Government-issued ID (must include photo),
-address of company representative

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages,
​
not able to receive inbound messages from the Grapevine network in South Africa.

South Africa

Mobile
​
(option 2)

Proof of ID - company registration from any country in the world,
​
Company name, address, name of the authorised representative and contact phone number;
​
Proof of address (dated within 3 months), can be from any country in the world

Voice/Calling only, not SMS capable
​
CloudTalk has 2 carriers of South Africa mobiles, this carrier does not require a local proof of address in South Africa
​

-

South Africa

Toll Free

company name and service address - can be anywhere in the world,
​
Proof of ID and address- company registration document from the last 12 months showing company registration number and country of incorporation,
​
Proof of ID - ID of legal company representative
​
​

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

South Korea

Fixed

Proof of ID - Company Registration in Korea, ID of Legal Company representative who is shown on the Company registration,
​
(must be a Korean Passport or a Korean national ID or Drivers License)

15

only Seoul availabile, Caller ID format 82 2 xxx xxx

-

South Korea

National

Proof of ID - Company Registration in Korea from the last 6 months,
​
ID of Legal Company representative who is shown on the Company registration (must be a Passport or a Korean national ID)

only Seoul availabile, localized caller ID format

-

South Korea

Toll Free

company name and service address - must be in the same country as number,
​
Proof of ID - South Korean company registration extract from the last 6 months,
​
Proof of ID - ID of legal company representative who is shown on the business registration

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Spain

National

reachability for inbound international calls is not guaranteed

-

Spain

Shared Cost

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Spain

Toll Free

company name and service address - can be anywhere in the world

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

Spain

Fixed

company name and service address - must be in the same city as number

-

Spain

Fixed (SMS-enabled)

company name and service address - must be in the same country as number,
​
Proof of ID - company registration, Spanish fiscal code number (NIF)

34 91xxx format, sms-only, not call capable

-

Sri Lanka

Mobile (beta)

company name and service address - can be anywhere in the world,
​
service description: letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

-

Sri Lanka

Toll Free (beta)

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Sudan

Fixed (beta)

Number is not reachable for international calls,
​
National reachability from Zain-Sudan, MTN Sudan and Sudani Sudatel networks.

-

Sweden

Fixed

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

-

Sweden

National

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

-

Sweden

Mobile
​
(option 1)

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

Calling only, cannot send SMS,
​
if both functions are needed two numbers will be required

-

Sweden

Mobile
​
(option 2)

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

SMS-only, cannot make calls
​
if both functions are needed two numbers will be required

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Sweden

Toll Free

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

Switzerland

Fixed

company name and service address - must be in the same city as the number,
​
Proof of ID - company registration

-

Switzerland

Toll Free

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported by default

-

Switzerland

Mobile

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Sms-Only, not call capable
​
SMS is domestic and international

Inbound/Outbound SMS:
Domestic and international messages is supported

Taiwan

Toll Free

company name and service address - can be anywhere in the world,
​
contact person and phone number,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Tanzania

Toll Free

Proof of ID - company registration, can be anywhere in the world

15-20

Inbound Calls: reachable only nationally
​
Outbound Calls: not guaranteed

-

Thailand

National

company name and service address - can be anywhere in the world,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

2-4 days

only capable of inbound calls

-

Thailand

Toll Free

Business Registration from any country - can be anywhere in the world,

Inbound Calls: reachable only nationally,
​
Dialing format: domestic dialling format for Thailand Toll Free is 1800 XXX XXXX and international is +66 1800 xxx,
​
Outbound Calls: not permitted

-

Thailand

Fixed

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration certificate from the last 12 months,
Proof of Address - utility bill from the last 3 months
​
Proof of ID - ID of legal company representative

-

Thailand

Mobile

Business Registration - worldwide (must show business name and corporate registration number),
If address is not shown on the business registration, additional proof of address is required (utility bill / tax notice / rent receipt / title deed),
​
ID of the authorised legal representative (Passport or Thai Government Issued ID Card), must show identification number of the individual,
If address is not shown on the ID, additional proof of address is required (utility bill / tax notice / rent receipt / title deed)

Number is both calling and SMS capable,
​
SMS is domestic only

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Trinidad And Tobago

National

5-10

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

-

Trinidad And Tobago

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Local dialing format: 1-8XX-XXX-XXXX ,
​
Inbound calling: only national reachability from C&W and Flow fixed and mobile networks.Local access from other networks is not guaranteed and may be charged.
​
​
Outbound Calls: not supported

-

Tunisia

National (beta)

21

Number is Accessible from Tunisie Telecom, Orange, Ooredoo (incl. Tunet) mobile networks, inbound international reachability cannot be guaranteed.
​
Outbound local calling is not possible
​
**Separate order process and pricing for outbound enabled numbers, please contact [email protected] in case of interest

-

Turkey

Fixed

Proof of ID - company registration in Turkey
​

contact our Carrier Operations Team for more information about Turkish calling, [email protected]

-

Turkey

National

company name and service address - must be in the same country as number,
​
Proof of ID - company registration

contact our Carrier Operations Team for more information about Turkish calling, [email protected]

-

Turkey

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Local dialing format: 0800-XXXX-XXX, National reachability: Turk telecom fixed; all mobile networks
​
Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Turks And Caicos Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

special order process, 20-60

Inbound Calls: international reachability is not guaranteed, national reachability from C&W and FLOW networks - Local access from other networks is not guaranteed and may be charged.
​
Outbound Calls: not guaranteed

-

U.S. Virgin Islands

Fixed

-

U.S. Virgin Islands

Toll Free

Inbound Calls: reachable from US/CAN/PR
​
Outbound Calls: supported

-

Uganda

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

Uganda

Fixed

-

Ukraine

Fixed

Proof of ID - company registration and ID and contact details of legal company representative,
​
service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

activaton time1-3

-

Ukraine

Mobile

3

Calling only, cannot send SMS

-

Ukraine

National

company name and service address - can be anywhere in the world,
​
Proof of ID - company registration

not reachable for inbound international calls

-

Ukraine

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

United Arab Emirates

Toll Free

special order process - requirements and process will be sent by numbers team

3-6 weeks

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

United Arab Emirates

Fixed

special order process - requirements and process will be sent by numbers team

3-6 weeks
​
(best effort)

-

United Kingdom

Fixed

-

United Kingdom

Mobile

Number is both calling and SMS capable

Inbound SMS:
Inbound messaging is domestic only, inbound international inbound messages are blocked by UK A2P operators
​
Outbound SMS:
Can send outbound SMS internationally

United Kingdom

National

-

United Kingdom

Toll Free

Inbound Calls: reachable only nationally
​
Outbound Calls: supported

-

United States

Fixed

Number is both calling and SMS capable

Inbound SMS:
Inbound messaging is domestic only, inbound international inbound messages are blocked by USA operators
​
Outbound SMS:
Must complete A2P 10DLC Registration to send messages to USA

United States

Toll Free

Inbound Calls: reachable from USA/CAN/PR/USVI
​
Outbound Calls: supported

Inbound SMS:
Inbound messaging is domestic only
​
Outbound SMS:
Must complete A2P Toll-free registration on each number to send messages to USA

Uruguay

Toll Free

company name and service address - can be anywhere in the world,
​
Proof of Address: utility bill for the last 3 months
​
service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

14

number is + 598 4054 - XXX - XXXX format, with local dialing pattern 000-413-XXX-XXXX
​
Inbound Calls: reachable only nationally
​
Outbound Calls: not supported

-

US Virgin Islands

Fixed

-

Uzbekistan

Fixed

Proof of ID - company registration, can be anywhere in the world

10-20

Minimum commitment period after activation for Uzbekistan numbers is 12 months from CloudTalk's carrier.
​
Customers need to pay for the number with annual billing
​
Caller ID on outbound calls to Uzbekistan cannot be guaranteed

-

Venezuela

Fixed

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

-

Venezuela

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Vietnam

Fixed

company name and service address - must be in the same city as number,
​
Proof of ID - company registration,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months,
​
Order form for the local operator - template will be provided by Cloudtalk Numbers Team

10-20

-

Vietnam

Toll Free

company name and service address - can be anywhere in the world
​
Name and Contact details of company representative

Inbound Calls: reachable only nationally
​
Outbound Calls: not permitted

-

Zambia

Mobile

company name and service address - must be in the same city as number,
​
Proof of ID - company registration,
​
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months
​

5-10

Voice-Only, no SMS.
​
Inobund international reachability on calls not guaranteed.

-

Zimbabwe

Fixed

company name and service address - can be anywhere in the world

20-60

*lower cost numbers can be special ordered from our secondary vendor for companies that have local in-country business registration

-