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Phone Number Coverage, Requirements, and Functionality

Learn about CloudTalk’s international phone number coverage, required documents, and key functionality detail

Written by Erica Hoelper
Updated this week

CloudTalk is proud to offer a wide coverage of international phone numbers and number types, sourced through leading vendors. Here are our international providers, number requirements, and more.

User level: Admin


Number types

  • Local (Geographic): area code tied to a city or region. May require local address.

  • National: country-wide prefix, not tied to a city. Usually fewer address requirements.

  • Mobile: supports voice and, in some countries, SMS. Requirements vary.

  • Toll-free: free for callers. Inbound only in many countries. Outbound often limited.

Number Requirements

When it comes to assigning phone numbers, CloudTalk needs to follow regulations set by local country regulators and communications ministries.

We may need to ask you for additional documents or company information in order to provide you with certain numbers, such as:

  • business registration

  • ID of a company representative

  • proof of a local address

Our Numbers team is here to help guide you through the required documents for each desired country or number type or select alternatives that fit your needs.

CloudTalk can offer at least one type of number (local, national, mobile, or toll free) from 95 countries without any local address requirement or documentation.

Why do I need a local address for some numbers?

Regulators and carriers require local presence to prevent misuse and to ensure correct number assignment. If you cannot meet a local address requirement, CloudTalk can often provide a mobile or national number instead. These usually have lighter requirements.

Before you order

Make sure you have:

  • a valid business or residential address in the target country, if required

  • a company registration document or ID of a legal representative, if required

  • your preferred number type (local, national, mobile, toll free)

  • clarity on SMS or WhatsApp needs, since availability varies by country and number type

  • You can upload required documents into CloudTalk's number order form or add other details in the notes section

Availability and Processing Time

CloudTalk keeps most countries' numbers readily available in our inventory so there is no wait time.

However, in some less in-demand numbers may need to be special ordered from vendors or the local regulator, which could mean additional waiting time.

If a specific number type has required documents, our carrier will need to verify them when you make your first order. This can add 1-2 days to processing time.

Functionality

In some cases, calls to or from CloudTalk numbers will be affected by carrier limitations or local telco network policies. These can include limitations with international reachability or Caller ID (CLI) display.

Our Numbers and Carrier Operations teams are here to keep you informed about any limitations that may exist in the countries you'll be calling.

Beta numbers

Beta numbers are new numbers in our offering that are not widely used. This means we have limited large-scale performance data, cannot guarantee how features like outbound CLI will function in all countries.

Number Coverage

The coverage table below shows CloudTalk's full international numbers coverage.

You can also check out:

* If a number type shows multiple options (OPTION 1, OPTION 2), it means that CloudTalk uses multiple suppliers in that country with different requirements or functionality

**WAIT TIME: If a specific number type has required documents, our carrier will need to verify them when you make your first order. This can add 1-2 days to processing time.

*minimum billed usage time per number is 1 month

Country

Number Type

Compliance Requirements

Wait time
(business days)

Calling Functionality

SMS Functionality

(if available)

Albania

Fixed

Proof of ID - company registration certificate or business register extract from any country in the world

5

International reachability not guaranteed

not SMS capable

Albania

Toll Free

Proof of ID - company registration certificate or business register extract, from any country in the world

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

not SMS capable

Angola

Fixed (beta)

International reachability not guaranteed

not SMS capable

Anguilla

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally from C&W and Flow fixed and mobile networks, not reachable internationally

Outbound Calls: not guaranteed

not SMS capable

Antigua And Barbuda

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

not SMS capable

Argentina

Fixed

not SMS capable

Argentina

Toll Free

Inbound Calls: Not reachable internationally. Fixed callers pay no charge. Mobile callers pay airtime.

Outbound Calls: not guaranteed

not SMS capable

Australia

Fixed

not SMS capable

Australia

Shared Cost

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

not SMS capable

Australia

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not supported

not SMS capable

Australia

Mobile

Number is both calling and SMS capable

Inbound SMS:
international is possible but only local is guaranteed

Outbound SMS:
Can send outbound SMS internationally

Austria

Fixed

company name and service address - can be from anywhere in the world

not SMS capable

Austria

National

not SMS capable

Austria

Mobile

(option 1)

Proof of ID - company registration in Austria,

Passport or National ID card (back and front in color) of legal company representative

Number is both calling and SMS capable

Inbound SMS:
international and domestic SMS

Outbound SMS:
international and domestic SMS

Austria

Mobile

(option 2)

no requirements

Number is calling-only and cannot send SMS

not SMS capable

Austria

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: yes

not SMS capable

Bahamas

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

not SMS capable

Bahrain

Fixed

Proof of ID - company registration certificate or business register extract, from any country in the world,

Current address and Proof of address (a copy of utility bill no older than 3 months),

Passport or National ID card (back and front in color) of legal company representative

Company e-mail and contact phone,

Letter of Intent for the local operator (the template will be provided by Cloudtalk’s Numbers team),

7

Number cannot make outbound calls,

To mitigate common fraud cases, our supplier will play a brief message before connecting calls to Bahrain numbers. The message will say, 'Please wait until your call is being connected,' accompanied by background music. This message is approximately 10 seconds long.

not SMS capable

Bahrain

National

For business identity verification:

* Name, last name of an authorized representative
* Company name
* Contact phone number
* Contact e-mail
* Bahrain Company registration certificate
* Authorization Letter (provided by the Carrier Operations team)

For address verification:

* Address in Bahrain (street, building number, postal code, city, and country)
* Proof of address (dated within 3 months)

* Business use required: Business use is required; private use is not allowed."

7

Capable for both inbound and outbound calls

not SMS capable

Bangladesh

Fixed

Proof of ID - company registration certificate or business register extract from Bangladesh, Tax certificate, Latest trade license, Latest Income Tax clearance certificate,

Company Name, e-mail, and contact phone number; name of the authorised representative

21

not reachable internationally

not SMS capable

Bangladesh

Mobile

company name, service address, and contact info - can be from any country in the world

5

(Voice-Only, not sms capable)

not SMS capable

Barbados

Fixed

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

5 -10

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Caller ID is not guaranteed on inbound international calls

not SMS capable

Barbados

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

not SMS capable

Belgium

Fixed

company name and service address - must be in the same city as number

not SMS capable

Belgium

National

number is inbound only, outbound calls within Belgium are not supported

not SMS capable

Belgium

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not supported

not SMS capable

Belgium

Mobile

(option 1)

Proof of ID/Address - company registration in Belgium (Extrait BCE),

ID of company representative

Number is both calling and SMS capable

Inbound SMS:
Domestic inbound messages are guaranteed.
international inbound messaging is possible but the Sender ID will likely be overwritten with a generic short-code number

Outbound SMS:
Can send outbound SMS internationally

Belgium

Mobile

(option 2)

Number is only capable of calling and cannot send SMS

not SMS capable

Belize

Toll Free

company name and service address - can be anywhere in the world

45

Inbound Calls: reachable only nationally, from fixed lines and BTL Mobile

Outbound Calls: not guaranteed

not SMS capable

Belize

Fixed (beta)

20

not SMS capable

Benin

Mobile

Proof of Address - company registration, must be in the same country as number

not sms capable

not SMS capable

Benin

National (beta)

Company name and service address - can be anywhere in the world

outbound calls are not permitted

not SMS capable

Bermuda

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

not SMS capable

Bolivia

National

special order process , estimated time 4 - 8 weeks

this number is not capable of outbound calls

not SMS capable

Bolivia

Toll Free

company name and VAT number

45

Inbound calls: not reachable internationally

Outbound Calls: not supported

not SMS capable

Bosnia And Herzegovina

Toll Free

company name and service address - can be anywhere in the world

7

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

not SMS capable

Bosnia And Herzegovina

Fixed

company name and service address - can be anywhere in the world,

service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

5

not SMS capable

Bosnia And Herzegovina

Toll Free

company name and service address - can be anywhere in the world,

service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

Inbound calls: this number is capable of only 15 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Outbound Calls: not guaranteed

not SMS capable

Bosnia And Herzegovina

National

Proof of Address - company registration can be from any country in the world

not SMS capable

Botswana

Toll Free

Inbound Calls: reachable only nationally, from Botswana Telecom fixed and mobile networks

Outbound Calls: not guaranteed

not SMS capable

Brazil

Fixed

(Option 1)

Business Registration within Brazil, CNPJ extract

not SMS capable

Brazil

Fixed

(Option 2)

not SMS capable

Brazil

Mobile

(Option 1)

Business Registration within Brazil, CNPJ extract

Number is both calling and SMS capable,

International inbound calls are not guaranteed

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Brazil

Mobile

(Option 2)

International inbound calls from countries besides Brazil are not guaranteed

Number is calling-only and cannot send SMS

not SMS capable

Brazil

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

not SMS capable

British Virgin Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

not SMS capable

Brunei

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 60

Inbound Calls: reachable only nationally, from all fixed networks

Outbound Calls: not guaranteed

not SMS capable

Bulgaria

Fixed

(option 1)

Requirements for Businesses,
-Proof of Identity: Excerpt from the commercial register,
-Second Proof of Local Address: Must be one of these forms,
(Utility bill, Tax notice, Rent receipt, Title deed),

Requirements for Individuals,
-Proof of Identity: Bulgarian government-issued ID (front and back in color) or Passport (for non-Bulgarian nationals),
-Proof of Local Address: Must be one of these forms,
(Government-issued ID showing local address, Utility bill, Tax notice, Rent receipt, Title deed),
-Permanent Address (for Bulgarian nationals),
-Unified Citizenship Number (for Bulgarian nationals),

5-10

not SMS capable

Bulgaria

Fixed

(option 2)

limited outbound reachability to A1 network

not SMS capable

Bulgaria

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not supported

not SMS capable

Burkina Faso

Fixed (beta)

company name and service address - can be anywhere in the world,

service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

30 - 40

not SMS capable

Burma (Myanmar)

Fixed

company name, service address - can be anywhere in the world,

contact person, phone number, e-mail address

10 -15

not reachable internationally

not SMS capable

Burma (Myanmar)

Toll Free

company name, service address - can be anywhere in the world,

contact person, phone number, e-mail address

10 -15

Inbound Calls: reachable only nationally, from MPT fixed and mobile networks

Outbound Calls: not supported

not SMS capable

Cambodia

Fixed

company name and service address - can be anywhere in the world

10 - 30

this number is capable of only 1 inbound calls by default, this can be extended with the operator for an additional fee

Outbound Calls to Cambodia: not guaranteed. Our carriers can only deliver them on a best effort basis

not SMS capable

Cambodia

Toll Free

Inbound Calls: this number is capable of only 1 inbound calls by default, this can be extended with the operator for an additional fee

Outbound Calls: not supported

not SMS capable

Cameroon

Fixed (beta)

up to 60

not SMS capable

Cameroon

Mobile (beta)

calling only, not sms capable

not SMS capable

Canada

Fixed

Number is both calling and SMS capable

Inbound SMS:
Domestic inbound messages are not guaranteed besides US/PR

Outbound SMS:
Can send outbound SMS internationally. You will need to complete A2P registration if you need to send outbound messages to USA

Canada

Toll Free

Inbound calls: reachable from Canada and USA

Outbound Calls: yes

Inbound SMS:
Domestic inbound messages are not guaranteed besides US/PR

Outbound SMS:
Can send outbound SMS internationally. You will need to complete A2P registration if you need to send outbound messages to USA

Cayman Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from all fixed networks

Outbound Calls: not guaranteed

not SMS capable

Cayman Islands

Fixed

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

this number is capable of only 2 concurrent inbound calls and is not extendable with the carrier

not SMS capable

Chile

Fixed

(option 1)

no requirements

Numbers can be used for conversational traffic to Chile

not SMS capable

Chile

Fixed

(option 2)

Business Registration in Chile in the same area code as the number

Numbers can be used for conversational traffic to Chile

Number is both calling and SMS capable

Inbound SMS:
Domestic messages only, cannot receive international messages

Outbound SMS:
Domestic messages only, cannot send international messages

Chile

National

(+56 600 format)

Business Registration in Chile in the same area code as the number

Number range designated by the Chilean Regulator for Mass Communication Calling or Automated Calling to known, opted-in contacts who previously requested a call from you

not SMS capable

Chile

National

(+56 809 format)

Business Registration in Chile in the same area code as the number

Number range designated by the Chilean Regulator for Cold Call Mass Communication Calling or Automated Calling to unknown contacts who did not previously request a call from you

not SMS capable

Chile

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

not SMS capable

China

Fixed
(Option 1 - inbound and outbound number)

official company registration document - must be from China,

local business registration in China,
2 proofs of address from the last 3 months,
ID of legal company representative,
photo of the individual holding their ID,
script of typical outbound calls,
volume of monthly outbound calls

2-4 weeks

inbound and outbound local calling is supported

not SMS capable

China

Fixed
(Option 2 - inbound calling only)

official company registration document - can be from any country,
a proof of the address (utility bill)
ID card/passport of a company representative

1-2 weeks

only inbound calls are supported

not SMS capable

China

Shared Cost

special order process - for China local outbound registration, requirements and process will be sent by numbers team

2-4 weeks

Inbound calls: not reachable internationally

Outbound Calls: not permitted

not SMS capable

Colombia

Fixed

(Option 1)

company name and service address - must be in the same city as the number,

Proof of ID - company registration, showing the business registration number and address,

-If there is no address on the Business registration, then a second proof of address is needed: Utility Bill, Tax Notice, Rent Receipt, Title Deed

this number is capable of 800 concurrent inbound calls and unlimited outbound calls

not SMS capable

Colombia

Fixed

(Option 2)

this number is capable of only 2 concurrent inbound calls by default (and unlimited outbound calls).

Inbound calls: capacity can be extended with the operator to 10 channels (for $45) or 30 channels (for $125) for an additional fee

not SMS capable

Colombia

Toll Free

company name and service address - can be anywhere in the world

Inbound calls: not reachable internationally

Outbound Calls: not supported

not SMS capable

Colombia

Mobile

company name and service address - can be anywhere in the world

virtual mobile format: +57 300 xxxxxxx,

this number is capable of only 2 concurrent inbound calls by default,

Voice-Only, not sms capable

not SMS capable

Costa Rica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound calls: not reachable internationally

Outbound Calls: not supported

not SMS capable

Costa Rica

National

company name and service address - can be anywhere in the world,

Proof of ID - company registration (for Costa Rican companies, this needs to be the Corporate Identity Card (Cedula Juridica) and the Extract from National Registry (Literal De Persona Jurídica),

Proof of ID - ID of legal company representative,

company VAT number

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

not SMS capable

Cote d'ivoire (Ivory Coast)

Fixed

End user name and address (no docs)

15-30

We’ve encountered inbound reachability issues with these numbers in the past, and therefore cannot guarantee seamless functionality.

not SMS capable

Croatia

Fixed

company name and service address - must be in the same city as number, VAT

not SMS capable

Croatia

National

company name and service address - must be in the same country as number,

company VAT number

not SMS capable

Croatia

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

not SMS capable

Curacao (Netherlands Antilles)

Fixed

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

not SMS capable

Cyprus

Fixed

not SMS capable

Cyprus

National

format +357 77,

inbound only, cannot guarantee outbound national calls to Cyprus

not SMS capable

Cyprus

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

not SMS capable

Czech Republic

Fixed

not SMS capable

Czech Republic

National

company name and service address - can be anywhere in the world,

business registration ID number,

name and address of authorised representative

not SMS capable

Czech Republic

Shared Cost

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

not SMS capable

Czech Republic

Mobile

numbers are sms-only and cannot make calls

Inbound/Outbound SMS:
Domestic and international messages is supported

Czech Republic

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

not SMS capable

Denmark

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

not SMS capable

Denmark

Fixed

company name and service address - can be anywhere in the world,

company ID number

not SMS capable

Denmark

Mobile

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Dominica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

not SMS capable

Dominican Republic

Fixed

not SMS capable

Dominican Republic

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

not SMS capable

Ecuador

Toll Free

company name and service address - can be anywhere in the world

1 - 5

Inbound Calls from CNT fixed and mobile are free for the callers. Calls from other networks may be not free of charge for the caller, not reachable internationally

Outbound Calls: not supported, caller ID cannot be guaranteed

not SMS capable

Ecuador

Fixed

company name and service address - must be in the same city as number, provider offers Quito only

Proof of Address - company registration

not SMS capable

Ecuador

Mobile

Company name and address from any country, does not have to be in Ecuador,

Proof of address (dated within 3 months),

Name, last name of an authorized representative,

Contact phone number,

LOI​ (Template will be provided by CloudTalk Numbering Team)

15 - 20

Voice calling only, this number cannot send SMS

not SMS capable

Egypt

Toll Free

special order process - requirements and process will be sent by numbers team

3 - 4 weeks

Inbound Calls: reachable only nationally, from TE landlines and all mobile operators in Egypt,

Outbound Calls: not permitted

numbers cannot be assigned to companies registered in Egypt

not SMS capable

Egypt

Mobile

company name and service address - can be anywhere in the world

number is not sms-capable,

number cannot make outbound calls

not SMS capable

El Salvador

Fixed

this number is capable of only 5 concurrent inbound calls by default, this can be extended with the operator for an additional fee

not SMS capable

Estonia

Fixed

company name and service address - can be anywhere in the world,

Proof of ID - company registration

not SMS capable

Estonia

National

not SMS capable

Estonia

Mobile

company name and service address - can be anywhere in the world,

Proof of ID - company registration

Number is both calling and SMS capable,

SMS is domestic only

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Estonia

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

not SMS capable

Ethiopia

Fixed (beta)

Company name and address from any country in the world, does not have to be in Ethiopia

Letter of intention (LOI) - template will be provided by CloudTalk numbers team after placing your order. The LOI stipulates that the number can be used for inbound only

10-15


Outbound Calls: not guaranteed, number is inbound only

not SMS capable

Ethiopia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

4 - 8 weeks

Inbound Calls: this number is capable of only 5 concurrent inbound calls.

Outbound Calls: not supported

not SMS capable

Finland

Fixed

Proof of ID - company registration, can be anywhere in the world

not SMS capable

Finland

National

Proof of ID - company registration, can be anywhere in the world

not SMS capable

Finland

Mobile

company name and service address - can be anywhere in the world

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Finland

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported

not SMS capable

France

Fixed

company name and service address - must be in the same city as number,

Proof of ID - company registration (KBIS extract) no older than 3 months

not SMS capable

France

National

company name and service address - must be in the same country as number

Authorisation form with local operator needs to be signed (template provided by Cloudtalk’s Numbers team)

not SMS capable

France

National Verified Polyvalent Telemarketing Numbers

company name and service address - must be in the same country as number

Authorisation form with local operator needs to be signed (template provided by Cloudtalk’s Numbers team)

Telephone number ranges designated by the Regulator ARCEP for automated commercial communications
(162),(270),(377),(424),(568),(948)


not SMS capable

France

Mobile

+336 and +337 format

company name and service address - must be in the same country as number,

Proof of ID - company registration (KBIS extract) no older than 3 months
company name and service address - must be in France,

service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

messaging traffic must be P2P, conversational, in nature with at least 20% ratio of inbound messages

Number is both calling and SMS capable,

+33 6 and +33 7 numbers are only licensed for interpersonal, conversational use cases.

They should not be used for any type of marketing or commercial messages. Numbers should generate at least 20% ratio of inbound messages. If the outbound messaging ratio is too high, it can be flagged by the France operators and have messaging capabilities deactivated

ARCEP, the Telecom Regulator in France will eventually replace +33 6 and +33 75 mobile numbers for commercial use with +33 93903xx Technical Platform Mobiles.

CloudTalk can still supply +33 6 and +33 7 mobile numbers, but users should be aware that in these numbers may need to be replaced at some point when the operators in France discontinue them for use on commercial platforms.

Inbound/Outbound SMS:
Domestic and international messages is supported

France

Mobile

(+33 939xxxx format)

Company name and service address in France

Proof of ID - company registration (KBIS extract) no older than 3 months
company name and service address - must be in France,

service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

Number is both calling and SMS capable,

+33 93903xx Technical Platform Mobile Numbers are licensed for broader range of uses than traditional mobile numbers,

- A2P Messaging,
-Conversational Messaging Two-way
-Dialler Traffic

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

France

Mobile

(+33 939xxxx format)

(BETA)

Company name and address and copy of business registration certificate (can be from any country in the world),

Company contact name, email, and phone number, ID of company representative

Active Company Website,

service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

2-3

Number can only make calls and is not SMS Capable

Numbers from this supplier are 20 euros per month but do not have a local address requirement,

Forex use case is not supported on these numbers

not SMS capable

France

Toll Free

company name and service address - can be anywhere in the world, VAT number, telephone number, email address or http site,

service description required - short 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

Authorisation form with local operator needs to be signed (template provided by Cloudtalk’s Numbers team)

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID correct

not SMS capable

French Guiana

Fixed

company name and service address - can be anywhere in the world,

Proof of ID - company registration,

Proof of ID - ID of legal company representative

10 -20

not SMS capable

French Guiana

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not supported

not SMS capable

Georgia

Fixed

company name and service address - must be in the same city as number,

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

not SMS capable

Georgia

National

not SMS capable

Georgia

Toll Free

company name and service address - can be anywhere in the world, Proof of Address (dated within 3 months)

Proof of ID - company registration, first and last name and contact details of the company representative,

Terms and Conditions for local operator needs to be signed and will be sent to you by Cloudtalk Numbers team

Inbound calls: not reachable internationally

Outbound Calls: not supported

not SMS capable

Germany

Mobile

company name and service address - must be in Germany,

Option 1: Ltd, GmbH etc,
-German Handelsregister extract,
-German VAT number,

Option 2: freelancers, sole proprietors, and civil partnerships,
-'Gewerbeanmeldung', 'GewerbeUmmeldung', or 'Empfangsbescheinigung für Gewerbeanmeldung',
- Tax ID Number Notification Letter ('Bestätigung Freier Beruf Finanzamt'),

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Germany

Fixed

company name and service address - must be in the same city in Germany as the number,

Company registration (Handelsregister Extract, Gewa 1/2, trade register document)

not SMS capable

Germany

National

company name and service address - must be in the Germany,

Proof of ID - company registration (Handelsregister Extract, Gewa 1/2, trade register document),

Proof of ID - ID of legal company representative

not SMS capable

Germany

Toll Free

Company registration, does not have to be in Germany,

Passport of National ID (front and back in color) of legal company representative (must be someone who is shown on the business registration, otherwise a letter of authorization from a legal company representative or HR must be given along with the ID),

-for German companies a special order process applies: Copy of the Allocation Letter (Zuteilungsbescheid) from BNETZA showing name of the company displayed on the Allocation Letter,
-for non-German companies the allocation letter is not necessary

ƒ

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID correct

not SMS capable

Ghana

Mobile

not SMS capable

Ghana

Fixed

not SMS capable

Greece

Fixed

Service Address in Greece: must be within the same area code of the number,

Proof of ID: any of the following proofs that do not have to be issued in Greece,

For Business End-User:
Government documents issued in the past 12 months,

For Individual End-User:
Government-issued Identification (ID card, driver's license, etc.)

not SMS capable

Greece

Toll Free

Proof of ID - company registration
Full address (worldwide)

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID correct

not SMS capable

Grenada

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

not SMS capable

Grenada

Fixed

company name and service address - must be in the same city as number,

Proof of ID - company registration

not SMS capable

Guadeloupe

Toll Free

14

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Guatemala

Fixed

Guatemala company registration showing local address,

Proof of address within the country,

LOI (template will be provided by CloudTalk Numbers Team),

Passport or National ID card of an authorized representative,

NIT (Tax ID)

special order process , estimated time 4 - 8 weeks

This number is not capable of outbound calls

not SMS capable

Guinea

Fixed (beta)

Company Name and address worldwide,

Proof of ID - company registration,

service description: letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

special order process , estimated time 4 - 8 weeks

This number is not capable of outbound calls

not SMS capable

Honduras

Fixed

(option 1)

company name and service address - must be in the country

1 - 5

number is inbound only - capable of 1 simultaneous inbound calls

not SMS capable

Honduras

Fixed

company name and service address - must be in the country

1 - 5

number is inbound only - capable of 1 simultaneous inbound calls

not SMS capable

Honduras

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

special order process , 30 +

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Hong Kong

National

company name and service address - can be anywhere in the world,

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

Outbound Calls: Hong Kong numbers have impacted reachability for making calls to mainland China

not SMS capable

Hong Kong

Fixed

company name and service address - can be anywhere in the world,

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

Outbound Calls: Hong Kong numbers have impacted reachability for making calls to mainland China

not SMS capable

Hong Kong

Toll Free

company name and service address - can be anywhere in the world,

service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Hungary

National

company name and service address - must be in the same country as number,

Proof of ID - company registration,

company contact phone number

not SMS capable

Hungary

Fixed

company name and service address - can be anywhere in the world,

contact phone number - must be a non-VoIP number

not SMS capable

Hungary

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Hungary

Mobile

company name and service address - must be in the same country as number,

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

number is sms-only and cannot make calls

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Iceland

Fixed

company name and service address - must be in the same country as number,

Proof of address - company registration

2-4

not SMS capable

Iceland

Mobile

Proof of ID - Company registration document showing Iceland address

number is sms-only and cannot make calls

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Iceland

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

India

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

India

Fixed

-Business Registration document (anywhere in the world)
-TAX ID number
-ID copy of an Authorised representative
-Proof of Address document (i.e. utility bill)
-Letter of Intent (LOI).

15-20

Inbound Calling: Inbound Caller ID will be overwritten with a randomized number by local operators, typically a USA number.

Outbound Calling: Not capable of outbound local calls to India.

not SMS capable

Indonesia

Mobile

Business Registration from anywhere in the world:
-additional POA / bill if address not shown on BR:
--Utility bill, Tax notice, Rent receipt, or Title deed

ID of company rep:
For Indonesian citizens National ID Card is accepted
OR for non-Indonesians- Passport from country of origin OR Indonesia Residence Permit (KITAP/KITAS), national ID cards from other countries are not accepted

5-10

inbound: reachable only nationally,

capable of inbound and outbound local calls,

not sms capable

not SMS capable

Indonesia

Fixed

Name, last name of an authorized representative, and contact phone number

Proof of ID - Passport or ID copy of an authorized representative

Address in Indonesia

Proof of address (dated within 3 months)

2

not SMS capable

Indonesia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Ireland

Mobile

(temporarily unavailable)

company name and service address - must be in the same country as number,

Proof of ID - company registration

1 - 5

sms only

not SMS capable

Ireland

Toll Free

5-10

Inbound and outbound Calls: reachable only nationally

not SMS capable

Ireland

National

needs local address

2

not SMS capable

Ireland

Fixed

not SMS capable

Isle of Man

Mobile

company name and service address - can be anywhere in the world,

Proof of ID - company registration,

Proof of address, if not shown on the business registration - utility bill / tax notice / rent receipt / title deed

2-3 weeks

voice only

not SMS capable

Israel

National

not SMS capable

Israel

Fixed

not SMS capable

Israel

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported, caller ID not guaranteed

not SMS capable

Israel

Mobile

Number is both calling and SMS capable

Inbound SMS:
international is possible but only local is guaranteed

Outbound SMS:
Can send outbound SMS internationally

Italy

Toll Free

End user’s name, Address worldwide, VAT ID

If a number is for call centre activities, please note this Regulator’s rule:
* When using this number, it is mandatory to inform callers of the geographic location of the agent handling the call. If the agent is based outside the European Union, the caller must have the option to be immediately transferred to a call centre located within the EU.
* Failure to comply with this regulation can result in substantial penalties: up to €150,000 for delayed or missing notifications, and €50,000 for non-compliant call centres.

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Italy

Fixed

company name and service address - must be in Italy,

company VAT number,

Proof of ID - ID of legal company representative and company representative’s fiscal code

not SMS capable

Italy

Mobile

company name and service address - can be anywhere in the world,

company VAT number,

Proof of ID - ID of legal company representative and company representative’s fiscal code

SMS only - number cannot make calls

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Jamaica

Fixed

The end user's name, contact name, address, e-mail address, telephone number; service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

30 - 60

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

not SMS capable

Jamaica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks. Local access from other networks is not guaranteed and may be charged.

Outbound Calls: not supported

not SMS capable

Japan

Fixed

company name and service address - must be in the same city as number, currenly offering Tokyo only,

Proof of ID - company registration certificate or business register extract issued in last 6 months,

Passport or ID copy of company representative,

Secondary Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months, proof of address cannot be an internet bill

15-25 business days for the first order.

1-2 business days for subsequent orders

not SMS capable

Japan

Toll Free

company name and service address - can be anywhere in the world

-Business registration - can be any where in the world (additional proof of address, if address is not on the business registration copy. Proof of address cannot be an internet bill)

-ID or passport ofauthorized representative
---Document linking authorized representative to the company (if the authorized representative is not listed on business registration)

Inbound Calls: reachable nationally from all expect minor IP Phones and Cable TV providers.

Outbound Calls: not permitted, caller ID will be hidden

not SMS capable

Jordan

Fixed

Letter of intention (LOI) - template will be provided by CloudTalk Numbers Team,

Copy company registration in the local language or English,

Copy of ID of representative

10 - 20

not reachable nationally for ZAIN Mobile callers, internationally reachable, T.38 is not supported.

inbound only, outbound calling is not supported

not SMS capable

Kazakhstan

National (beta)

Company Name and Worldwide Address (street, building number, postal code, city and country),

Proof of address (dated within 3 months),

Name of an authorized representative and contact phone number,

Letter of intention (LOI) - template will be provided by CloudTalk Numbers Team,

best effort

not SMS capable

Kenya

Mobile (beta)

company name and service address - can be anywhere in the world, contact phone number, name of the authorised representative

Proof of address, for example a utility bill from the last 3 months

5

Voice-Only, not sms capable

not SMS capable

Kenya

Fixed

The address must be within the locality or region covered by the phone number’s prefix

Proof of ID: company registration;

Proof of local address (if the address is not shown on the document above): Utility bill / Tax notice / Rent receipt / Title deed;

ID of the company representative: copy of Passport or National ID

not SMS capable

Kenya

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Kosovo

Fixed


Outbound Calls: not guaranteed

not SMS capable

Kuwait

National

(Option 1)

company name and service address - must be in Kuwait,

Proof of ID - company registration,

Proof of ID - ID of legal company representative, service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

numer is capable on inbound and outbound local calling

not SMS capable

Kuwait

National

(Option 2)

company name and service address - can be anywhere in the world,

Proof of ID - company registration,

Proof of ID - ID of legal company representative, service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

outbound calling from the number/CLI is not permitted, number can only receive inbound national calls, number cannot receive international calls

not SMS capable

Kyrgyzstan

Fixed

company name and service address - must be in the same country as number, Proof of ID - company registration certificate or business register extract

20

local outbound calling from the number/CLI is not guaranteed

not SMS capable

Latvia

Fixed

Address in the country (no documents required)

not SMS capable

Latvia

Toll Free

company name and service address - must be in the same country as number, Proof of ID - company registration

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Lithuania

Fixed

not SMS capable

Lithuania

Mobile

(Option 1)

company name and service address - can be anywhere in the world,

Company registration certificate or business register extract

Calling only, number cannot send SMS

not SMS capable

Lithuania

Mobile

(Option 2)

company name and service address - can be anywhere in the world,

Company registration certificate or business register extract

SMS-only, number cannot make calls

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Lithuania

Toll Free

company name and service address - must be in the same country as number

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Luxembourg

Fixed

company name and service address - must be in the same city as number,

Proof of ID - company registration, Proof of address (dated within 3 months)

not SMS capable

Luxembourg

National

company name and service address - must be in the same country as number,

Proof of ID - company registration

not SMS capable

Luxembourg

Toll Free

company name and service address - can be anywhere in the world

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Macedonia

Fixed

not SMS capable

Macedonia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Malaysia

Toll Free

Proof of ID - company registration,

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20-30

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Malaysia

Mobile
(Option 1)

Proof of ID - company registration in Malaysia,

Proof of ID - ID of legal company representative (must be Malaysian government issued ID or Malaysian student ID ),

Executed Letter of Authorization: official signed statment on company letterhead the that representative in the ID is authorized to act on behalf of the business.

CloudTalk Numbers Team can provide a template for you or you can submit your own power of attorney

can make inbound and outbound local calls,

this mobile number is not SMS capable

not SMS capable

Malaysia

Mobile
(Option 2)

Name, last name of an authorized representative, Contact phone number, Company name

Company registration certificate

Signed LOI (dated within 1 month)

Worldwide Address (street, building number, postal code, city and country) and Proof of address (dated within 3 months)​

10-15

can make inbound and outbound local calls,

this mobile number is not SMS capable

not SMS capable

Malaysia

Fixed

(Option 1)

Proof of ID - company registration in Malaysia,

Proof of Address in Kuala Lumpur

can make inbound and outbound local calls

not SMS capable

Malaysia

Fixed

(Option 2)

Proof of ID - company registration,

service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team.

The end-user must be a global company that is not owned by a Malaysian entity and must have a branch or local office established in Malaysia, with proof of registration in the country.

Signed KYC document with CloudTalk's local Malaysia supplier - template will be provided by CloudTalk Numbers Team

1-5

can make inbound and outbound local calls

not SMS capable

Malaysia

National

company name and service address in Malaysia,

Proof of ID - company registration issued within the past 12 months,

ID of legal company representative

30

inbound calling only

not SMS capable

Mali

Fixed (beta)

Proof of ID - Business registration in Mali,

Proof of Address - If the address is not shown on the Business registration, a Title Deed or Tax Return in Mali

not SMS capable

Malta

National

Proof of ID - company registration,

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

inbound calling only. Outbound calling from this CLI is strictly forbidden

not SMS capable

Malta

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not permitted. Outbound calling from this CLI is strictly forbidden

not SMS capable

Martinique

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Mauritius

Toll Free

company name and service address - can be anywhere in the world

20-60

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Mauritius

Mobile

Business Address (Must be within Mauritius) and Business registration document; Proof of address within Mauritius: Utility bill (phone/electricity/gas bill); Proof of Identity of the Company Representative: Passport or National ID Card, local phone number, e-mail, title (Mr/Mrs/Miss); Coloured photo of the Company Representative (this can be a selfie); Letter of Authorization (template will be provided)

5

Voice-Only, not sms capable

not SMS capable

Mauritius

Fixed

Business Address (Must be within Mauritius) and Business registration document; Proof of address within Mauritius: Utility bill (phone/electricity/gas bill); Proof of Identity of the Company Representative: Passport or National ID Card, local phone number, e-mail, title (Mr/Mrs/Miss); Coloured photo of the Company Representative (this can be a selfie); Letter of Authorization (template will be provided)

5

not SMS capable

Mayotte

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Mexico

Fixed

not SMS capable

Mexico

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Moldova

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Monaco

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Montenegro

National

Proof of ID - company registration,

Proof of Address - utility bill from the last 6 months

10-20

not SMS capable

Montenegro

Fixed

company name and service address - can be anywhere in the world,

service description required - short,

1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

60

this number is capable of 10 concurrent calls

not SMS capable

Montserrat

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20-40

Inbound Calls: reachable only from within the country, accessible from C&W and Flow fixed and mobile networks. Local access from other networks is not guaranteed and may be charged.

Outbound Calls: not guaranteed

not SMS capable

Morocco

Fixed

20-40

not SMS capable

Morocco

Toll Free

30

this number is capable of 30 concurrent calls

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Namibia

National (beta)

not SMS capable

Netherlands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20-60

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Netherlands

Fixed

company name and service address - can be from anywhere in the world

not SMS capable

Netherlands

National

company name and service address - can be anywhere in the world

not SMS capable

Netherlands

Mobile

company name and service address - can be anywhere in the world

voice and sms-capable , virtual mobile format +31 97 010 xx xx xx

The standard 06 mobile prefix can only be used for mobile handheld connectivity and calling, and is not available for use on VoIP platforms.

If you have an existing +31 6 mobile number you would like to use for outbound calls on CloudTalk, we can create it as a Virtual Caller ID

Inbound/Outbound SMS:
Domestic and international messages is supported.

(international SMS is not blocked but cannot be fully guaranteed. Reachabiility issues have been reported with Spanish networks)

New Zealand

Fixed

not SMS capable

New Zealand

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Nicaragua

Mobile

company name and service address - can be anywhere in the world

2-3

(Voice-Only, not sms capable

not SMS capable

Nigeria

Fixed

company name and service address - can be anywhere in the world,

-Business registration document - can be located anywhere globally, does not have to be in Nigeria,
-Proof of Address (e.g., utility bill, electricity bill, phone bill, etc.),
-Letter of Intent (LOI) signed by the company. The template will be provided by CloudTalk Numbers Team

International inbound call reachability is not guaranteed.

not SMS capable

Norway

Mobile

company name and service address - must be in Norway,

Norwegian Certificate of Registration (Firmaatest),

Proof of ID - Norwegian Government-issued ID OR Norwegian Passport of someone shown on the business registration. If the ID holder is not shown, then a Power of Attorney is needed

2-3 weeks

number is sms-only, not call capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Norway

Fixed

company name and service address - must be in the same country as the number,

Norwegian Certificate of Registration (Firmaatest)

1-2 weeks

not SMS capable

Norway

Toll Free

Proof of ID - company registration (Extract from the Brønnøysund Register Center) from last 12 months

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Oman

Toll Free

company name and service address - can be anywhere outside Oman,

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

10 -15

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Pakistan

Fixed

company name and service address - can be anywhere in the world,

Proof of ID - company registration,

service description: letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

5 - 10

Outbound Calls:
local outbound calls to Pakistan have sporadic reachability issues and may have caller ID hidden


Inbound Calls:
Reachable for both local and international calls.

This number is capable of only 1 concurrent inbound call by default, this can be extended with the operator for an additional fee.

not SMS capable

Panama

Fixed

company name and service address - can be anywhere in the world

International reachability issues have been reported when dialing from outside Panama.

not SMS capable

Panama

Toll Free

company name and service address - can be anywhere in the world,

Proof of ID - company registration

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Paraguay

Fixed

company name and service address - can be anywhere in the world

This number is only capable of 1 concurent call ; Numbers can not be used for Gambling, Forex, Lottery and Adult Services.

not SMS capable

Paraguay

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally from fixed numbers, reachability from mobiles is not supported

Outbound Calls: not permitted

not SMS capable

Peru

Fixed

not SMS capable

Peru

Mobile

(beta)

not sms capable

not SMS capable

Peru

Toll Free

company name and service address - can be anywhere in the world

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed, caller ID can be hidden

not SMS capable

Philippines

Mobile

company name and service address,

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

not sms capable

not SMS capable

Philippines

Mobile

company name and service address - can be anywhere in the world,

Proof of Address - government issued document from the last 3 months,
Name and contact number of a company representative

not sms capable

not SMS capable

Philippines

Fixed

company name, address worldwide, service description

not SMS capable

Philippines

Toll Free

Proof of ID - company registration document, Proof of address (worldwide) - Government-issued ID / Utility bill / Tax notice / Rent receipt / Title deed

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

Poland

Fixed

not SMS capable

Poland

Mobile

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Poland

Mobile

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Poland

Toll Free

- Copy of the commercial register
- PESEL, NIP, REGON, KRS or ID of foreign authorized representative
- User's address - can be worldwide

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Portugal

Fixed

company name and service address - must be in the same city as number

1. Proof of ID - company registration and NIF

2. Proof of Address - utility bill from the last 6 months - must show telecom services at a fixed location (fixed internet or phone bill)

not SMS capable

Portugal

National

not SMS capable

Portugal

Toll Free

First name, last name, business name, and contact phone numbers.
Address worldwide

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Portugal

Mobile

company name and service address - must be in Portugal

Proof of ID - company registration document,

Tax ID Number (NIF)

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Puerto Rico

Toll Free

Inbound Calls: reachable from PR/USA/CA

Outbound Calls: supported

not SMS capable

Puerto Rico

Fixed

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic and international messages is supported

Qatar

Toll Free

special order process - requirements and process will be sent by numbers team

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Reunion

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

Romania

National

not reachable internationally

not SMS capable

Romania

Fixed

company name and service address - can be anywhere in the world,

contact phone number - must be a non-VoIP number

not SMS capable

Romania

Toll Free

Inbound Calls:
reachable only nationally from the following networks: Telekom Romania, GTS, UPC and RCS & RDS fixed networks, and Telekom Romania and Orange Romania mobile networks

Outbound Calls:
supported outbound Toll-Free calling to Telekom Romania, GTS, Orange and RCS & RDS network numbers.

not SMS capable

Russia

Mobile (beta)

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team,

Business Registration Certificate (can be from anywhere in the world),

Passport or National ID copy of an authorized representative,


Proof of Address matching the address in the Business Registration Certificate (dated within 3 months)

4

not SMS capable

Saint Kitts And Nevis

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged

Outbound Calls: not guanteed

not SMS capable

Saint Lucia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged

Outbound Calls: not guanteed

not SMS capable

Saint Pierre And Miquelon

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

Saint Vincent And The Grenadines

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20 - 40

reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged

not SMS capable

Saudi Arabia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Serbia

Fixed

company name and service address - can be anywhere in the world,

service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

not SMS capable

Serbia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

Seychelles

National

not SMS capable

Singapore

Fixed

Proof of ID - company registration from past 12 months (must be Singapore ACRA extract specifically from BIZfile)

10 - 15 working days

not SMS capable

Singapore

National

company name and service address - can be anywhere in the world,

Proof of ID - company registration

not SMS capable

Singapore

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Singapore

Mobile

company name and service address - can be anywhere in the world,

Proof of ID - company registration

3 - 5 working days

Inbound SMS-only, number cannot make calls

Numbers are capable of inbound SMS only, by default.

To activate outbound SMS, you must individually register your number as a Sender ID with the Singapore telecom ministry

Slovakia

Fixed

not SMS capable

Slovakia

National

not SMS capable

Slovakia

Mobile

Proof of ID - Company registration document from any where in the world,

Passport or National ID Card of Authorized Representative - if this is not someone shown on the business registration, a separate Power of Attorney is needed

15-30

SMS-only, number cannot make calls

Inbound/Outbound SMS:
Domestic and international messages is supported

–all messages to Slovakia will be overwriten with the alphanumberic sender "SMS" or "SMS Info"

Slovakia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Slovenia

Fixed

not SMS capable

Slovenia

National

not SMS capable

Slovenia

Mobile

15-30

SMS-only, number cannot make calls

Inbound/Outbound SMS:
Domestic and international messages is supported

Slovenia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

South Africa

Fixed

company name and service address - must be in the same city as number,

Proof of ID - South African Business Registration document issued by the Companies and Intellectual Property Commission, showing the address and business registration number,

ID of legal company representative,

If there is no address on the Business registration, then a second proof of address is needed,

-A third-party issued bank statement or a public utility bill showing regular use and issued in the past 6 months OR,
-Government-issued documents within a year

not SMS capable

South Africa

National

company name and service address - can be anywhere in the world,

Proof of ID - Business Registration document showing company name and registered address (not the postal address),

ID of legal company representative,

If there is no address on the Business registration, then a second proof of address is needed,

-A third-party issued bank statement or a public utility bill showing regular use and issued in the past 6 months OR
-Government-issued documents within a year

not SMS capable

South Africa

National

company name and service address - can be anywhere in the world,

Proof of ID - company registration number and country of incorporation,

Proof of ID - ID of legal company representative,

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

not SMS capable

South Africa

Mobile

(option 1)

Proof of ID - company registration from South Africa, showing business registration number,

Additional Proof of Company Address: Bank statement, Municipal rates or tax invoice, telephone account statement (cannot be a CloudTalk invoice),


Proof of ID - Governement issued ID of legal company representative: Government-issued ID (must include photo),
-address of company representative

Number is both calling and SMS capable

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages,

not able to receive inbound messages from the Grapevine network in South Africa.

South Africa

Mobile

(option 2)

Proof of ID - company registration from any country in the world,

Company name, address, name of the authorised representative and contact phone number;

Proof of address (dated within 3 months), can be from any country in the world

Voice/Calling only, not SMS capable

CloudTalk has 2 carriers of South Africa mobiles, this carrier does not require a local proof of address in South Africa

not SMS capable

South Africa

Toll Free

company name and service address - can be anywhere in the world,

Proof of ID and address- company registration document from the last 12 months showing company registration number and country of incorporation,

Proof of ID - ID of legal company representative

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

South Korea

Fixed

Proof of ID - Company Registration in Korea, ID of Legal Company representative who is shown on the Company registration,

(must be a Korean Passport or a Korean national ID or Drivers License)

15

only Seoul availabile, Caller ID format 82 2 xxx xxx

not SMS capable

South Korea

National

Proof of ID - Company Registration in Korea from the last 6 months,

ID of Legal Company representative who is shown on the Company registration (must be a Passport or a Korean national ID)

Number format +82 70 with localized caller ID format

not SMS capable

South Korea

Toll Free

company name and service address - must be in the same country as number,

Proof of ID - South Korean company registration extract from the last 6 months,

Proof of ID - ID of legal company representative who is shown on the business registration

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Spain

National

reachability for inbound international calls is not guaranteed

not SMS capable

Spain

Shared Cost

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Spain

Toll Free

company name and service address - can be anywhere in the world

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Spain

Fixed

company name and service address - must be in the same city as number

not SMS capable

Spain


Fixed (SMS-enabled)

Proof of ID - company registration (must be in the Spain) , Spanish fiscal code number (NIF)

34 91xxx format, sms-only, not call capable

not SMS capable

Sri Lanka

Mobile (beta)

company name and service address - can be anywhere in the world,

service description: letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

not SMS capable

Sri Lanka

Toll Free (beta)

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

Sudan

Fixed (beta)

Number is not reachable for international calls,

National reachability from Zain-Sudan, MTN Sudan and Sudani Sudatel networks.

not SMS capable

Sweden

Fixed

Proof of ID - company registration

not SMS capable

Sweden

National

Proof of ID - company registration

not SMS capable

Sweden

Mobile

(option 1)

Proof of ID - company registration

Calling only, cannot send SMS,

if both functions are needed two numbers will be required

not SMS capable

Sweden

Mobile

(option 2)

Proof of ID - company registration

SMS-only, cannot make calls

if both functions are needed two numbers will be required

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Sweden

Toll Free

Proof of ID - company registration - can be anywhere in the world,

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

Switzerland

Fixed

Proof of ID - company registration - must be in the same city as the number

not SMS capable

Switzerland

Toll Free

Proof of ID - company registration - can be anywhere in the world,

service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally

Outbound Calls: not supported by default

not SMS capable

Switzerland

Mobile

Proof of ID - company registration - can be anywhere in the world,

service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Sms-Only, not call capable

SMS is domestic and international

Inbound/Outbound SMS:
Domestic and international messages is supported

Taiwan

Toll Free

company name and service address - can be anywhere in the world,

contact person and phone number,

service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

Tanzania

Toll Free

Proof of ID - company registration, can be anywhere in the world

15-20

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

not SMS capable

Thailand

National

company name and service address - can be anywhere in the world,

service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

2-4 days

only capable of inbound calls

not SMS capable

Thailand

Toll Free

Business Registration from any country - can be anywhere in the world,

Inbound Calls: reachable only nationally,

Dialing format: domestic dialling format for Thailand Toll Free is 1800 XXX XXXX and international is +66 1800 xxx,

Outbound Calls: not permitted

not SMS capable

Thailand

Fixed

company name and service address - can be anywhere in the world,

Proof of ID - company registration certificate from the last 12 months,
Proof of Address - utility bill from the last 3 months

Proof of ID - ID of legal company representative

not SMS capable

Thailand

Mobile

Business Registration - worldwide (must show business name and corporate registration number),

If address is not shown on the business registration, additional proof of address is required (utility bill / tax notice / rent receipt / title deed),

ID of the authorised legal representative (Passport or Thai Government Issued ID Card), must show identification number of the individual,
If address is not shown on the ID, additional proof of address is required (utility bill / tax notice / rent receipt / title deed)

Number is both calling and SMS capable,

SMS is domestic only

Inbound/Outbound SMS:
Domestic messages only, cannot send or receive international messages

Trinidad And Tobago

National

5-10

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

not SMS capable

Trinidad And Tobago

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Local dialing format: 1-8XX-XXX-XXXX ,

Inbound calling: only national reachability from C&W and Flow fixed and mobile networks.Local access from other networks is not guaranteed and may be charged.


Outbound Calls: not supported

not SMS capable

Tunisia

National (beta)

21

Number is Accessible from Tunisie Telecom, Orange, Ooredoo (incl. Tunet) mobile networks, inbound international reachability cannot be guaranteed.

Outbound local calling is not possible

**Separate order process and pricing for outbound enabled numbers, please contact [email protected] in case of interest

not SMS capable

Turkey

Fixed

Proof of ID - company registration in Turkey

contact our Carrier Operations Team for more information about Turkish calling, [email protected]

not SMS capable

Turkey

National

company name and service address - must be in the same country as number,

Proof of ID - company registration

contact our Carrier Operations Team for more information about Turkish calling, [email protected]

not SMS capable

Turkey

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Local dialing format: 0800-XXXX-XXX, National reachability: Turk telecom fixed; all mobile networks

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

Turks And Caicos Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

special order process, 20-60

Inbound Calls: international reachability is not guaranteed, national reachability from C&W and FLOW networks - Local access from other networks is not guaranteed and may be charged.

Outbound Calls: not guaranteed

not SMS capable

U.S. Virgin Islands

Fixed

not SMS capable

U.S. Virgin Islands

Toll Free

Inbound Calls: reachable from US/CAN/PR

Outbound Calls: supported

not SMS capable

Uganda

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

Uganda

Fixed

not SMS capable

Ukraine

Fixed

Proof of ID - company registration and ID and contact details of legal company representative,

service description required - short 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

activaton time1-3

not SMS capable

Ukraine

Mobile

1 - First name, last name, business name, and contact phone numbers.
2 - Passport or ID copy. In case the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.
3 - Address worldwide.

3

Calling only, cannot send SMS

not SMS capable

Ukraine

National

company name and service address - can be anywhere in the world,

Proof of ID - company registration

not reachable for inbound international calls

not SMS capable

Ukraine

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

United Arab Emirates

Fixed

(option 1)

special order process - requirements and process will be sent by numbers team

best effort

Inbound Calls and Outbound Calls to UAE is supported

not SMS capable

United Arab Emirates

Fixed

(option 2)

special order process - requirements and process will be sent by numbers team

15 - 20

-Inbound-only numbers (outbound calls to the UAE are not possible),

-Full inbound national reachability from other UAE numbers

-International inbound reachability is not guaranteed

not SMS capable

United Arab Emirates

Toll Free

special order process - requirements and process will be sent by numbers team

3-6 weeks

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

United Kingdom

Fixed

not SMS capable

United Kingdom

Mobile

Number is both calling and SMS capable

Inbound SMS:
Inbound messaging is domestic only,

Outbound SMS:
Can send outbound SMS internationally

United Kingdom

National

not SMS capable

United Kingdom

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

not SMS capable

United States

Fixed

Number is both calling and SMS capable

Inbound SMS:
Inbound messaging is domestic only, inbound international inbound messages are blocked by USA operators

Outbound SMS:
Must complete A2P 10DLC Registration to send messages to USA

United States

Toll Free

Inbound Calls: reachable from USA/CAN/PR/USVI,

Outbound Calls: supported,

Fax is not supported on USA toll-free numbers

Inbound SMS:
Inbound messaging is domestic only

Outbound SMS:
Must complete A2P Toll-free registration on each number to send messages to USA

Uruguay

Toll Free

company name and service address - can be anywhere in the world,

Proof of Address: utility bill for the last 3 months

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

14

number is + 598 4054 - XXX - XXXX format, with local dialing pattern 000-413-XXX-XXXX

Inbound Calls: reachable only nationally

Outbound Calls: not supported

not SMS capable

US Virgin Islands

Fixed

not SMS capable

Uzbekistan

Fixed

Proof of ID - company registration, can be anywhere in the world

10-20

Minimum commitment period after activation for Uzbekistan numbers is 12 months from CloudTalk's carrier.

Customers need to pay for the number with annual billing

Caller ID on outbound calls to Uzbekistan cannot be guaranteed

not SMS capable

Venezuela

Fixed

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

not SMS capable

Venezuela

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Vietnam

Fixed

Proof of ID - company registration - can be anywhere in the world,

Additional Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months showing the address,

Order form for the local operator - template will be provided by Cloudtalk Numbers Team

10-20

not SMS capable

Vietnam

Toll Free

company name and service address - can be anywhere in the world

Name and Contact details of company representative

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

not SMS capable

Zambia

Mobile

company name and service address - must be in the same city as number,

Proof of ID - company registration,

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

5-10

Voice-Only, no SMS.

Inobund international reachability on calls not guaranteed.

not SMS capable

Zimbabwe

Fixed

company name and service address - can be anywhere in the world

20-60

*lower cost numbers can be special ordered from our secondary vendor for companies that have local in-country business registration

not SMS capable


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