Learn how to start using our Click to Call extension to easily locate and dial clickable numbers on a webpage.
Using Click to Call
Installation
Install the CloudTalk Click to Call extension from Chrome's Web Store.
After successful installation, the CloudTalk Click to Call icon will appear next to the address bar in your Chrome browser.
Click the icon and log in using your preferred method:
CloudTalk Account
Google Login
SSO (Single Sign-On)
When you are successfully logged in, click the gear icon to open the CloudTalk C2C settings. You should see your account displayed there.
Automatic Dial
Once active, the Click to Call extension will immediately start scanning your websites for phone numbers including those inside iframes and converts them into clickable links.
Whenever there’s a number that you would like to dial (e.g. a potential client), simply click on the number in your Chrome window and the call will be pasted into your CloudTalk Phone or automatically dialed, depending on settings.
Right Click Dial
On some websites, you may find you need to first open the shortcut menu to dial a found phone number.
Use your cursor to select the number (if necessary).
Open the shortcut menu:
On Mac, use two fingers and press the trackpad, or CTRL + Click.
On Windows, right click.
From the menu, hover over CloudTalk Click-to-Call, and choose one of the available options:
Paste +[number] to CloudTalk Phone: copies the number into the CloudTalk app’s dialer.
Dial +[number] via CloudTalk Phone: instantly starts the call in the CloudTalk app.
Number Settings: Paste or Auto Dial
By default, a clicked number is pasted into your CloudTalk Phone dialer. From there, you can initiate the call by clicking the green dial button.
In Phone Settings, you may change the default behavior to automatically dial clicked numbers.
Select your user icon.
Navigate to Calling > Call automation.
Toggle on Automatically dial Click to call numbers.
Add Numbers to Smart Dialer
When you visit a webpage, the Click to Call extension automatically detects phone numbers and displays them in the CloudTalk C2C popup.
You’ll see a list of detected numbers, along with a counter at the top showing how many were found (for example, "12 numbers found”).
You can:
Select individual numbers to add to your Smart Dialer
Or use Select all to include every number from the page
Once you’ve made your selection, click + Add to Smart Dialer.
All selected numbers will be transferred to your Smart Dialer queue in CloudTalk Phone.
Extension Not Working
The Click to Call extension is designed to detect and convert phone numbers into clickable links automatically.
If numbers do not appear or certain functions are unavailable, it may be due to one of the following reasons:
1. Incorrect number format
Phone numbers must follow the E.164 format, which includes a plus sign (+), an international country code, a local area code, and the subscriber number.
Tip: If a local number without a country code is detected, CloudTalk automatically uses your most recently used country code.
2. Invalid number patterns
The extension filters out text that resembles phone numbers but actually represents something else (for example, dates or timestamps).
3. Restricted website structure
Some pages or web applications use dynamic elements or embedded scripts that limit detection. Although the extension now supports detection inside iframes, certain environments (like sandboxed pages) may still restrict access.
If detection does not work on a specific site, try using the Right-Click Dial option to initiate a call manually.
Why Use Click to Call?
Click to Call makes dialing effortless with just a single click.
When browsing a webpage or working in software integrated with CloudTalk, phone numbers appear as clickable links that can be instantly added to your CloudTalk dialer and called right away. This feature helps you work faster and more efficiently, without the need to copy and paste numbers.
Users report:
Higher efficiency when communicating with customers
Faster access to calls
Smoother transitions from websites or integrations into calling
Fewer errors compared to manual number entry
If you need further assistance or have any questions, you can contact our Support Team. We are always here to help you!