There are many ways to use CloudTalk to make and receive calls. The most frequently used option is our desktop app, which is extremely user-friedly. Check out our other options here.

Sign in to the app which suits you best.
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Each CloudTalk customer receives their first number after the initial sign up process. You can use this number for testing and if you like it, you can keep it. 

Just let us know which option suits you best.

Personalize your phone numbers to:

Find more tips about configuration here.
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Please set up your sound settings correctly, you want to be able to hear calls clearly! Read more about the configuration, it’s super easy.

We also strongly recommend reading our guide for System & Network requirements and how to set-up your Quality of Service (QOS) on your router to improve the call quality.

Now make your first call with CloudTalk, just call your teammates or loved ones. For making and receiving calls you have few options, read more here.
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Before going live, don’t forget to invite your teammates. You will definitely benefit if your teammates can collaborate with each other. CloudTalk includes many strong collaborative tools (phone numbers, ring groups, IVR menu, emotions analytics etc.).

Once you have completed all the steps above, take a quick look at other settings which can help you personalize CloudTalk even more:

You’re almost done. Connect your CloudTalk account with other tools you already use (E-commerce, Helpdesk, CRM & more). This will further enhance your customer experience and productivity. Learn how to connect CloudTalk with other tools.
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Congratulations! If you have any further questions regarding implementation, don’t hesitate to contact our Support team.