Look for the information sticker on the router (usually on the bottom) which lists the wifi password and other information.

There will be an IP address labeled something like "Setup" with a username and password. Open a browser tab and enter the address, logging in with the username and password.

You can set up QoS rules from your router's interface using the media server IP addresses below. You should set up all of the relevant addresses that correspond to your location.

Every router will be different, but usually one of these categories will contain QoS Settings.

If you have searched everywhere to no avail, the router may not be equipped for QoS—contact your ISP to be sure.

In the QoS section, find a button that enables you to Set up a QoS Rule and assign priority to a certain type of connection.

Look for the possibility to enter specific IP addresses. Refer to the tables in this article for CloudTalk IP addresses and required open ports (for more advanced port allocation within servers).

In case the router does not allow this level of specification, it is still worth implementing voice packet prioritization if you can.

Estimate how many simultaneous calls may be occurring at peak hours within your business, and factor in other CloudTalk actions which could be happening simultaneously—integrations, contacts, dashboard, etc.