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🇫🇮 Finland Number Porting Guide

A guide to porting your Finnish numbers to CloudTalk

V
Written by Valeriia Volobrinskaia
Updated over a week ago

CloudTalk supports number porting in Finland for local, national, mobile, and toll-free number types. This guide outlines the documentation needed, estimated porting timelines, and what to expect during the process.


Initial Overview

1. Supported Number Types

Number Type

Example Prefixes

Local

+358-2 - Turku and Pori

+358-3 - Häme

+358-5 (except 50) - Kymi

+358-6 (except 60) - Vaasa

+358-8 (except 80) - Oulu

+358-9 - Uusimaa I (Helsinki)

+358-13 - North Karelia (Pohjois-Karjala)

+358-14 - Central Finland (Keski-Suomi)

+358-15 - Mikkeli

+358-16 - Lapland (Lappi)

+358-17 - Kuopio

+358-18 - Åland (Aaland) Islands

+358-19 - Uusimaa II

National

+358 10, 20, 29, 30, 39, 7

Mobile

+358 4, +358 50

Toll-Free

+358800

2. Submit Your Request

You can request number porting using the International Porting Form.

Looking to port numbers from other countries? See Global Porting Coverage.

3. Download LOA Template

You’ll need to submit a signed Letter of Authorization - LOA Template is added as a .zip at the end of this guide.

(Other document requirements listed below.)

4. Timelines & Pricing

Number Type

Estimated Duration

Price

Local

7 business days

€10.00 per request, €22.00 per number

National

7 business days

€30.00 per request, €10.00 per number

Mobile

22 business days

€30.00 per request, €20.00 per number

Toll-Free

7 business days

€30.00 per request, €90.00 per number

⚠️ Timelines may vary if submitted details do not match your current provider’s records.


Required Documents For Number Porting

LOA templates (.zip) are attached at the bottom of this guide.

✅ Local & National Numbers

  • Signed LOA (Letter of Authorization)

  • VAT or TAX ID

  • Latest invoice from the current service provider

  • Address in the same city as the number within Finland

If you do not have an address in Finland, we will use a different partner carrier. The LOA will be provided over email after submitting your request. You can proceed with the International Porting Form without attaching LOA.

✅ Mobile Numbers

  • Signed Letter of Authorization

  • Latest invoice from current provider

✅ Toll-Free Numbers

  • Latest invoice from the current service provider

  • Signed LOA - The LOA will be provided over email after submitting your request. You can proceed with the International Porting Form without attaching LOA

  • VAT/TAX ID or SSN

  • Authorization from an attorney if the number is company-owned


Porting Process Overview

  1. Submit Your Porting Request
    Send your request to the CloudTalk Porting Team to begin the process.

  2. Initial Review
    Cloudtalk team'll verify number portability and confirm the next steps.

  3. Documentation Collection
    Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.

  4. Submission to Carrier
    CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.

  5. Approval or Rejection

    • If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).

    • If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.


Common Rejection Reasons

Issue

How to Fix

Mismatched or outdated documentation

Double-check that all submitted documents (LOA, invoice, ID) are recent and contain matching details

Missing SSN, VAT ID, or attorney authorization (for toll-free)

Ensure all required identification or authorization documents are included and valid

Incorrect or incomplete LOA

Use the correct LOA template and ensure all fields are filled out and properly signed

Number is inactive or not eligible for porting

Contact your current provider to confirm the number is active and can be ported


On Porting Day

  • Your number becomes active in CloudTalk

  • Your former provider releases the number

  • Calls route via CloudTalk

  • Billing starts the same day


Need Help?

For further assistance, please refer to:

Have more porting questions? Contact our Porting team. We're always happy to help!

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