CloudTalk supports number porting in Finland for local, national, mobile, and toll-free number types. This guide outlines the documentation needed, estimated porting timelines, and what to expect during the process.
Supported Number Types
Number Type | Example Prefixes |
Local | +358-2 - Turku and Pori +358-3 - Häme +358-5 (except 50) - Kymi +358-6 (except 60) - Vaasa +358-8 (except 80) - Oulu +358-9 - Uusimaa I (Helsinki) +358-13 - North Karelia (Pohjois-Karjala) +358-14 - Central Finland (Keski-Suomi) +358-15 - Mikkeli +358-16 - Lapland (Lappi) +358-17 - Kuopio +358-18 - Åland (Aaland) Islands +358-19 - Uusimaa II |
National | +358 10, 20, 29, 30, 39, 7 |
Mobile | +358 4, +358 50 |
Toll-Free | +358800 |
Ready to Port?
You can submit your request to our porting team using our International Porting Form.
If you have numbers from other countries, check Global Porting coverage for details.
Required Documents For Number Porting
✅ Local & National Numbers
Signed LOA (Letter of Authorization) (added as a .zip at the end of this guide)
VAT or TAX ID
Latest invoice from the current service provider
Address in the same city as the number within Finland
If you do not have an address in Finland, we will use a different partner carrier. The LOA will be provided over email after submitting your request. You can proceed with the International Porting Form without attaching LOA.
✅ Mobile Numbers
Signed Letter of Authorization (added as a .zip at the end of this guide)
Latest invoice from current provider
✅ Toll-Free Numbers
Latest invoice from the current service provider
Signed LOA
The LOA will be provided over email after submitting your request. You can proceed with the International Porting Form without attaching LOA
VAT/TAX ID or SSN
Authorization from an attorney if the number is company-owned
Number Porting Process & Details
Number Type | Estimated Duration | Request Fee | Per Number Fee |
Local | 7 business days | €10.00 | €22.00 |
National | 7 business days | €30.00 | €10.00 |
Mobile | 22 business days | €30.00 | €20.00 |
Toll-Free | 7 business days | €30.00 | €90.00 |
⚠️ Porting timelines may be delayed if submitted information does not match your current provider's records.
Porting Process Overview
Submit Your Porting Request
Send your request to the CloudTalk Porting Team to begin the process.
Initial Review
Cloudtalk team'll verify number portability and confirm the next steps.
Documentation Collection
Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
Submission to Carrier
CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
Approval or Rejection
If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).
If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.
Common Rejection Reasons & How to Fix Them
Contact your current service provider before submitting a porting request to CloudTalk. They can advise you on all information regarding your numbers
Read the section "What Should You Verify With Your Current Provider?" in CloudTalk Recommendations for a Smooth Port to know what to check with them in advance.
Issue | How to Fix |
Mismatched or outdated documentation | Double-check that all submitted documents (LOA, invoice, ID) are recent and contain matching details |
Missing SSN, VAT ID, or attorney authorization (for toll-free) | Ensure all required identification or authorization documents are included and valid |
Incorrect or incomplete LOA | Use the correct LOA template and ensure all fields are filled out and properly signed |
Number is inactive or not eligible for porting | Contact your current provider to confirm the number is active and can be ported |
On Porting Day
Your number becomes active in CloudTalk
Your former provider releases the number
Calls route via CloudTalk
Billing starts the same day
Need Help?
For further assistance, please refer to:
Porting Pricing and Coverage - all countries where we offer porting
Country Specific Porting Guides - for our most requested countries
Have more porting questions? Contact our Porting team. We're always happy to help!