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🇪🇪 Estonia Number Porting Guide

A guide to porting local and national phone numbers in Estonia to CloudTalk

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Written by Valeriia Volobrinskaia
Updated this week

This guide outlines supported number types, required documents, and porting steps to ensure a smooth number transfer process for Estonian numbers.

Initial Overview

1. Supported Number Types

  • Geographic (local) numbers

  • National numbers

⚠️ Mobile numbers are not currently supported for porting.

2. Submit Your Request

You can request number porting using the International Porting Form.

Looking to port numbers from other countries? See Global Porting Coverage.

3. Submit LOA

You’ll need to submit a signed Letter of Authorization - The LOA template will be provided over email after submitting your request.

(Other document requirements listed below.)

4. Timelines & Pricing

Number Type

Estimated Duration

Pricing

Local

~17 business days

€30.00 per request, €20.00 per number

National

~17 business days

€30.00 per request, €10.00 per number

⚠️ Timelines may vary if submitted details do not match your current provider’s records.


Required Documents for Number Porting

✅ Local Numbers

  • Signed LOA (signed by the account holder; template provided via email)

  • Recent invoice (dated within 30 days; from current provider)

  • Hosting requirements:

    • Business registration document

    • Passport or ID of LOA signatory

✅ National Numbers

  • Signed LOA (must include a local address; business registration number if company-owned)

  • Recent invoice (dated within 30 days; from current provider)


Porting Process Overview

  1. Submit Your Porting Request
    Send your request to the CloudTalk Porting Team

  2. Initial Review
    We’ll verify number portability and confirm the next steps

  3. Document Collection
    Complete and sign the LOA, and submit a recent invoice.
    For local numbers, also submit the business registration and ID/passport of the signatory

  4. Submission to Carrier
    CloudTalk submits the request to our partner carrier, who forwards it to your current provider

  5. Approval or Rejection

    • If approved, we’ll confirm the porting date (typically 2–4 business days in advance)

    • If rejected, we’ll share the reason and guide you on how to resubmit.


Common Rejection Reasons

Issue

How to Fix

Incorrect or mismatched information

Double-check that the name and address match your current provider’s records

Outdated invoice

Ensure the invoice is recent and lists the number(s) to be ported

LOA not signed or signed by the wrong person

Must be signed by an authorized individual on the account


On Porting Day

  • Your number is activated in your CloudTalk account

  • Your former provider deactivates the number

  • CloudTalk billing begins the same day


Need Help?

For more information, check out:

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