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🇸🇰 Slovakia Number Porting Guide

A guide for porting Slovak phone numbers to CloudTalk

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Written by Valeriia Volobrinskaia
Updated yesterday

This guide outlines the supported number types, required documents, hosting rules, and porting timelines for Slovak numbers.


Initial Overview

1. Supported Number Types

Number Type

Example Prefixes

Local

+421 2 xxx xxxx (Bratislava), +42155xxx xxxx (Košice)

Toll-Free

+421800xxx xxx

2. Submit Your Request

You can request number porting using the International Porting Form.

Looking to port numbers from other countries? See Global Porting Coverage.

3. Submit LOA

You’ll need to submit a signed Letter of Authorization - The LOA template will be provided over email after submitting your request.

(Other document requirements listed below.)

4. Timelines & Pricing

Number Type

Estimated Duration

Price

Local

5–7 business days

€30.00 per request, €10.00 per number

Toll-Free

5–7 business days

€30.00 per request, €10.00 per number

⚠️ Timelines may vary if submitted details do not match your current provider’s records.


Required Documents for Number Porting

✅ Local Numbers

  1. Latest Invoice from the Current Service Provider (dated within the last 30 days)

  2. Signed LOA (Letter of Authorization)

✅ Toll-Free Numbers

  1. Latest Invoice from the Current Service Provider (dated within the last 30 days)

  2. Signed LOA (Letter of Authorization)


Porting Process Overview

  1. Submit Your Porting Request
    Send your request to the CloudTalk Porting Team to begin the process.

  2. Initial Review
    Cloudtalk team'll verify number portability and confirm the next steps.

  3. Documentation Collection
    Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.

  4. Submission to Carrier
    CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.

  5. Approval or Rejection

    • If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).

    • If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.


Common Rejection Reasons

Issue

Explanation

Resolution

Mismatched information

Invoice or LOA does not match provider records

Confirm the legal entity name and registered address

Incomplete LOA

Missing signature or incorrect formatting

Use the provided LOA template and sign correctly

Outdated invoice

Invoice is older than 30 days

Submit a recent copy

Number inactive

Number has been suspended or canceled by current provider

Ask your provider to reactivate the number first


On Porting Day

  • The number will be activated in CloudTalk

  • Your previous provider will release and deactivate the number

  • You’ll begin receiving inbound calls through CloudTalk

  • CloudTalk billing begins the same day


Need Help?

For further assistance, please refer to:

Have more porting questions? Contact our Porting team. We're always happy to help!

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