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Porting Pricing and Coverage

Pricing and Coverage tables for ported numbers

Erica Hoelper avatar
Written by Erica Hoelper
Updated over 3 months ago

Here are our pricing and coverage tables for porting a number into CloudTalk.


Our Coverage

CloudTalk provides porting coverage using a wide range of partner carrier networks to provide the widest global coverage possible. If your number is not in our standard porting prices, we may still be able to port it. However, the timeline and prices can vary, based on the country, the number type, and the current carrier.

Ready to port your number? Our porting request guide will lead you through the steps of the process. You can also check out our recommendations for a smooth port.

Notes on Pricing

  • All rates in the tables below are in EUR and per one phone number. Your request may contain unlimited number of phone numbers, but all numbers included in one request must be from a single carrier.

  • The price of the port-in may vary based on the type of the phone number (i.e., special numbers, geographic, national, mobile, toll-free numbers).

  • If you want to port more than 100 phone numbers or if you submit more than 10 requests, the price will be calculated on an individual basis.

Global Porting Coverage and Pricing by Number Type

Country

Number type

Price per request

Price per number

Time to process (working days)

Note

Albania

local / geographic

€0.00

€90.00

14

International reachability not guaranteed after porting, another porting request not possible for 90 days from the last request

Argentina

toll-free

€30.00

€10.00

28

Australia

local / geographic *

€30.00

€15.00

30

mobile

€30.00

€10.00

9

we can only able to port mobile numbers from certain carriers.

If your number is already with another VoIP provider, we may be able to migrate it to our platform, as they likely are using one of these underlying carriers

  • Telstra

  • Lebara

  • Lyca Mobile

  • Telstra Wholesale Service Providers

  • TPG-Vodafone

  • Vodafone Service Providers

  • Pivotel

toll-free / shared cost

€20.00

€85.00

30

Austria

local / geographic *

€30.00

€35.00

16

national

€30.00

€35.00

16

toll-free

€0.00

€65.00

16

Belgium

local / geographic *

€30.00

€5.00

12

national

€0.00

€100.00

12

Number will not be capable of national outbound calls after porting.

mobile

€30.00

€40.00

12

toll-free

€0.00

€100.00

12

Brazil

local / geographic *

€30.00

€10.00

17

national *

€30.00

€10.00

37

toll-free *

€10.00

€40.00

17

Canada

local / geographic

€30.00

€10.00

22

mobile

€30.00

€10.00

22

toll-free

€30.00

€10.00

22

Chile

local / geographic *

€30.00

€10.00

12

toll-free *

€30.00

€20.00

12

Croatia

local / geographic *

€30.00

€10.00

12

toll-free

€30.00

€20.00

12

Cyprus

local / geographic *

€30.00

€10.00

12

national *

€30.00

€10.00

12

toll-free

€30.00

€20.00

12

Czech Republic

local / geographic

€30.00

€25.00

8

national

€30.00

€25.00

8

toll-free

€30.00

€25.00

8

Denmark

local / geographic

€30.00

€20.00

18

mobile

€30.00

€15.00

18

Number will be Voice-only after porting, with SMS only as a Beta function.

toll-free

€30.00

€15.00

18

Dominican Republic

local / geographic *

€30.00

€10.00

16

El Salvador

local / geographic *

€30.00

€10.00

7

Estonia

local / geographic

€30.00

€20.00

17

national *

€30.00

€10.00

17

Finland

local / geographic

€30.00

€10.00

7

national

€30.00

€10.00

7

mobile

€30.00

€20.00

22

toll-free

€30.00

€90.00

7

France

local / geographic *

€30.00

€10.00

22

national *

€30.00

€10.00

22

toll-free

€0.00

€130.00

22

Germany

local / geographic *

€30.00

€6.00

16

national *

€30.00

€20.00

37

toll-free

€30.00

€6.00

16

Greece

local / geographic

€30.00

€10.00

10

toll-free

€30.00

€10.00

10

Hong Kong

local / geographic *

€30.00

€60.00

22

Downtime during port completion is applicable - between 30 minutes and 2 (two) hours of downtime

toll-free

€0.00

€45.00

32

Downtime during port completion is applicable - between 30 minutes and 2 (two) hours of downtime

Hungary

local / geographic *

€40.00

€25.00

12

national *

€30.00

€5.00

22

toll-free

€40.00

€25.00

12

Ireland

local / geographic *

€35.00

€10.00

9

national *

€35.00

€10.00

9

toll-free

€30.00

€15.00

9

Israel

local / geographic

€30.00

€30.00

19

national

€30.00

€30.00

19

toll-free

€30.00

€15.00

32

Italy

local / geographic *

€30.00

€5.00

22

toll-free

€30.00

€25.00

27

Latvia

local / geographic *

€30.00

€15.00

17

toll-free *

€35.00

€25.00

17

Lithuania

local / geographic *

€30.00

€5.00

9

toll-free *

€30.00

€20.00

9

Luxembourg

local / geographic *

€30.00

€5.00

9

national *

€30.00

€5.00

9

toll-free

€30.00

€20.00

9

Malta

local / geographic *

€30.00

€6.00

16

The ported number will be inbound only.

Mexico

local / geographic *

€30.00

€5.00

12

toll-free *

€30.00

€21.00

12

Monaco

toll-free

€30.00

€20.00

17

Netherlands

local / geographic *

€30.00

€5.00

17

national

€30.00

€7.00

17

toll-free

€0.00

€130.00

30

New Zealand

local / geographic

€30.00

€8.00

12

toll-free

€30.00

€10.00

17

Norway

local / geographic *

€30.00

€5.00

17

national *

€30.00

€5.00

17

toll-free *

€30.00

€5.00

17

Panama

local / geographic

€30.00

€8.00

11

toll-free

€30.00

€16.00

11

Peru

local / geographic *

€30.00

€2.00

14

Poland

local / geographic

€35.00

€10.00

17

toll-free

€35.00

€15.00

17

Portugal

local / geographic *

€30.00

€2.00

16

national *

€30.00

€2.00

16

toll-free *

€30.00

€16.00

16

Puerto Rico

local / geographic

€30.00

€15.00

30

mobile

€30.00

€15.00

30

toll-free

€30.00

€15.00

30

Romania

local / geographic *

€30.00

€15.00

10

national

€30.00

€20.00

10

toll-free

€30.00

€15.00

10

Slovakia

local / geographic

€30.00

€10.00

7

toll-free

€30.00

€10.00

7

Slovenia

local / geographic *

€30.00

€5.00

11

toll-free

€30.00

€5.00

11

South Africa

local / geographic *

€30.00

€20.00

9

national *

€30.00

€5.00

9

toll-free *

€30.00

€25.00

9

Spain

local / geographic *

€30.00

€5.00

12

national

€30.00

€8.00

12

toll-free

€30.00

€8.00

12

Sweden

local / geographic *

€0.00

€30.00

14

national

€30.00

€95.00

14

mobile

€30.00

€10.00

14

Number will be Voice-only after porting, with SMS only as a Beta function.

toll-free

€30.00

€115.00

14

Switzerland

local / geographic *

€30.00

€5.00

22

toll-free

€0.00

€45.00

37

Ukraine

toll-free

€30.00

€20.00

17

United Kingdom

local / geographic *

€30.00

€7.00

30

national *

€30.00

€7.00

30

mobile

€30.00

€7.00

9

toll-free

€30.00

€8.00

30

United States

local / geographic

€30.00

€2.00

14

A2P registration is needed to enable national outbound messaging.

mobile

€30.00

€3.00

14

A2P registration is needed to enable national outbound messaging.

toll-free

€30.00

€4.00

14

A2P registration is needed to enable national outbound messaging.

Virgin Islands, U.S.

toll-free

€30.00

€5.00

13

* local presence is required for porting

FAQ

  • Why is the country/number type I’m interested in not listed?

It’s likely because the number is not portable. However, there are exceptions. For instance, if you’re transitioning from another VoIP provider, we may be able to transfer numbers that are otherwise non-portable if they are already hosted by one of our partner carriers. Please reach out to us at [email protected] to verify.

  • Why are some countries/number types portable and others are not?

This depends on the porting coverage of our partner carriers. We can port any number that they can port. Mobile number porting typically requires special permissions from the Mobile Network Operators in the country, so this number type has lower porting coverage in most countries. Also, porting is not supported at all in some countries.

  • Why do I have to pay for number porting?

Number porting is not a free service because we incur charges from the carriers involved in the process. Consequently, we need to cover these expenses. Fees vary depending on the country and number type, which is why different numbers are billed differently.

  • How is the porting fee calculated?

Our Porting team calculates the fee before proceeding with porting, allowing you to decide whether to continue. The price list in this article provides an estimate.

  • Why does it take so long?

The porting process involves multiple parties: the losing carrier, the gaining carrier, and any resellers in between, all of whom need to coordinate. Additionally, local telecom regulations, which vary by country, can add steps to the process. These factors are beyond our control.

  • How accurate are the processing times?

The processing times are estimates based on previously processed requests. Your request might be processed sooner or later than the estimated time.


Have more porting questions? Contact our Porting team. We're always happy to help!

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