This article outlines supported number types, required documents, timelines, and pricing for Polish numbers.

Supported Number Types

Number Type	Format Example
Geographic (Local)	e.g., +48 22, +48 12
Toll-Free	e.g., 800 xxx xxx

⚠️ Mobile numbers (+48 7xxx ) are not portable to VoIP operators and are not able to be set-up as Virtual Caller IDs due to firewalls from the Polish Mobile Operators.

Ready to Port?
You can submit your request to our porting team using our International Porting Form.

If you have numbers from other countries, check Global Porting coverage for details.

Required Documents For Number Porting

✅ Local (Geographic) Numbers

Signed Letter of Authorization (LOA)
- LOA Template attached at the bottom of this guide as a .zip
- Must be completed and signed by an authorized representative
- Company name and address must match your current provider’s records
Latest Invoice from Your Current Provider
- Must be issued within the last 30 days
- Must show the number(s) and account holder name

✅ Toll-Free Numbers

Latest Invoice from Your Current Provider
- Must list the number(s) and account holder
- Dated within the last 30 days
Signed LOA
- Attached as a .zip at the bottom of this guide
- Must include toll-free number and be signed by an authorized person

Number Porting Process & Details

Number Type	Estimated Duration	Price
Local	~17 business days	€35.00 per request, €10.00 per number
Toll-Free	~17 business days	€35.00 per request, €15.00 per number

⚠️ Porting timelines may be delayed if submitted information does not match your current provider's records.

Porting Process Overview

Submit Your Porting Request
Send your request to the CloudTalk Porting Team to begin the process.
Initial Review
Cloudtalk team'll verify number portability and confirm the next steps.
Documentation Collection
Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
Submission to Carrier
CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
Approval or Rejection
- If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).
- If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.

Common Rejection Reasons & How to Fix Them

Contact your current service provider before submitting a porting request to CloudTalk. They can advise you on all information regarding your numbers

Read the section "What Should You Verify With Your Current Provider?" in CloudTalk Recommendations for a Smooth Port to know what to check with them in advance.

Issue	Explanation	How to Fix
Mismatched Address	LOA or invoice info doesn’t match provider records	Confirm with your current provider before submitting documents
Unauthorized Signer	LOA signed by someone not recognized by provider	Ensure the LOA is signed by an account owner or admin
Inactive Number	Number has been suspended or deactivated	Request reactivation before porting
Outdated Invoice	Invoice is older than 30 days	Submit a recent version