This guide outlines the supported number types, required documents, and porting steps to ensure a successful number transfer in Lithuania.
Initial Overview
1. Supported Number Types
Geographic (local) numbers
Toll-free numbers
⚠️ National and mobile number porting is not currently supported.
2. Submit Your Request
You can request number porting using the International Porting Form.
Looking to port numbers from other countries? See Global Porting Coverage.
3. Submit LOA
You’ll need to submit a signed Letter of Authorization - The LOA template will be provided over email after submitting your request.
(Other document requirements listed below.)
4. Timelines & Pricing
Number Type | Estimated Duration | Pricing |
Local | 9 business days | €30.00 per request, €5.00 per number |
Toll-Free | 9 business days | €30.00 per request, €20.00 per number |
⚠️ Timelines may vary if submitted details do not match your current provider’s records.
Required Documents for Number Porting
✅ Local Numbers
Signed LOA (Provided via email after submitting your request)
Recent invoice (shows number(s) and account ownership)
Hosting requirement: End-user address must match the number’s area code
✅ Toll-Free Numbers
Signed LOA (Provided via email after submitting your request)
Recent invoice (shows number(s) and account details)
Hosting requirement: End-user address in Lithuania
Porting Process Overview
Submit Your Porting Request
Send your request to the CloudTalk Porting Team to begin the process.
Initial Review
Cloudtalk team'll verify number portability and confirm the next steps.
Documentation Collection
Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
Submission to Carrier
CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
Approval or Rejection
If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).
If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.
Common Rejection Reasons
Issue | How to Fix It |
LOA not signed or incomplete | Ensure the LOA is fully completed and signed by an authorized representative |
Missing or incorrect VAT number | Confirm VAT is listed correctly and matches registration records |
Mismatched address or account details | Ensure LOA and invoice details match provider’s records exactly |
Invoice missing number(s) | Provide a recent invoice clearly listing the number(s) to be ported |
Incomplete hosting documents | Include full Lithuanian address within the required geographic zone |
On Porting Day
Your number is activated in your CloudTalk account
Your previous provider deactivates the number
CloudTalk billing begins the same day
Need Help?
For more guidance, check out:
Or reach out to our Porting Team - we're here to support you every step of the