This guide outlines the supported number types, required documents, hosting rules, and porting timelines for Peruvian numbers.
Initial Overview
1. Supported Number Types
Number Type | Prefix Examples |
Local | +51 (varies by city – e.g., +511 for Lima |
⚠️ Mobile and toll-free numbers are not currently supported for porting.
2. Submit Your Request
Request porting directly in the CloudTalk Dashboard: open Numbers > Port existing number and follow the guided steps. All supported number types for this country use the same flow, and you can track your request anytime under Numbers > Porting requests.
Looking to port numbers from other countries? See Global Porting Coverage.
3. Letter of Authorization
You’ll need to submit a signed Letter of Authorization (LOA). If a template is available for this country, it downloads inside the Documents step of your porting request; otherwise we’ll email you the correct template after you submit. Sign it and upload it with your request.
(Other document requirements listed below.)
4. Timelines & Pricing
Number Type | Estimated Duration | Price |
Local | ~14 business days | €30.00 per request, €2.00 per number |
⚠️ Timelines may vary if submitted details do not match your current provider’s records.
Required Documents for Number Porting
Latest Invoice from your current provider
Signed LOA (Letter of Authorization)
Attorney’s Authorization for the representative signing the LOA
Copy of Photo ID or Passport of the signing representative
Company Registration Certificate
Number Hosting Requirements:
Full name, last name, and contact phone number of the representative
Company name
Copy of Passport or National ID
Peruvian company incorporation certificate
Full company address that:
▫ Matches the area code (DID prefix) of the number
▫ Includes street, building, postal code, city, and countryRecent utility bill (issued within the last 6 months) confirming this address
Porting Process Overview
Submit Your Porting Request
Submit your request in the CloudTalk Dashboard under Numbers > Port existing number.
Initial Review
Cloudtalk team'll verify number portability and confirm the next steps.
Documentation Collection
Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
Submission to Carrier
CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
Approval or Rejection
If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).
If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.
Common Rejection Reasons
Reason | Explanation |
Missing or mismatched documents | Information on the LOA, ID, or invoice must be consistent |
No attorney authorization | Required for all LOA signatories in Peru |
Utility bill or address doesn't match area code | The address must correspond to the number’s regional prefix |
Expired documentation | Invoices or utility bills must be recent (within 30 or 180 days) |
Inactive number | The number must remain active until porting is complete |
On Porting Day
The number will be activated in CloudTalk
Your previous provider will release and deactivate the number
You’ll begin receiving inbound calls through CloudTalk
CloudTalk billing begins the same day
Need Help?
For further assistance, please refer to:
Porting Pricing and Coverage - all countries where we offer porting
Country Specific Porting Guides - for our most requested countries
Questions about a request you've already submitted? Open it under Numbers > Porting requests and click Open conversation. You can also reach our Porting team by email. We're always happy to help!