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🇵🇪 Peru Number Porting Guide

A guide for porting your Peruvian numbers to CloudTalk

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Written by Valeriia Volobrinskaia
Updated yesterday

This guide outlines the supported number types, required documents, hosting rules, and porting timelines for Peruvian numbers.

Initial Overview

1. Supported Number Types

Number Type

Prefix Examples

Local

+51 (varies by city – e.g., +511 for Lima

⚠️ Mobile and toll-free numbers are not currently supported for porting.

2. Submit Your Request

You can request number porting using the International Porting Form.

Looking to port numbers from other countries? See Global Porting Coverage.

3. Submit LOA

You’ll need to submit a signed Letter of Authorization - LOA Template will be provided over email after submitting your request. You can proceed with the International Porting Form.

(Other document requirements listed below.)

4. Timelines & Pricing

Number Type

Estimated Duration

Price

Local

~14 business days

€30.00 per request, €2.00 per number

⚠️ Timelines may vary if submitted details do not match your current provider’s records.


Required Documents for Number Porting

  1. Latest Invoice from your current provider

  2. Signed LOA (Letter of Authorization)

  3. Attorney’s Authorization for the representative signing the LOA

  4. Copy of Photo ID or Passport of the signing representative

  5. Company Registration Certificate

Number Hosting Requirements:

  1. Full name, last name, and contact phone number of the representative

  2. Company name

  3. Copy of Passport or National ID

  4. Peruvian company incorporation certificate

  5. Full company address that:
    ▫ Matches the area code (DID prefix) of the number
    ▫ Includes street, building, postal code, city, and country

  6. Recent utility bill (issued within the last 6 months) confirming this address


Porting Process Overview

  1. Submit Your Porting Request
    Send your request to the CloudTalk Porting Team to begin the process.

  2. Initial Review
    Cloudtalk team'll verify number portability and confirm the next steps.

  3. Documentation Collection
    Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.

  4. Submission to Carrier
    CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.

  5. Approval or Rejection

    • If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).

    • If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.


Common Rejection Reasons

Reason

Explanation

Missing or mismatched documents

Information on the LOA, ID, or invoice must be consistent

No attorney authorization

Required for all LOA signatories in Peru

Utility bill or address doesn't match area code

The address must correspond to the number’s regional prefix

Expired documentation

Invoices or utility bills must be recent (within 30 or 180 days)

Inactive number

The number must remain active until porting is complete


On Porting Day

  • The number will be activated in CloudTalk

  • Your previous provider will release and deactivate the number

  • You’ll begin receiving inbound calls through CloudTalk

  • CloudTalk billing begins the same day


Need Help?

For further assistance, please refer to:

Have more porting questions? Contact our Porting team. We're always happy to help!

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