Getting Started with CloudTalk
Network, number ports, and setting up your account
Onboarding for New UsersA collection of useful videos and links for new CloudTalk users
Getting Started with CloudTalk guideSet up and optimize your CloudTalk account with this guide, covering installation, network setup, number management, and key features.
General Setup
Installs, account startup, and hardware configuration
CloudTalk Introduction & Installing CloudTalk PhoneSimple step-by-step tutorial on how to install CloudTalk Phone app on your Mac, Windows or Linux.
Configuring your microphone and speakersConfigure your microphone and speakers to make the most of your CloudTalk experience.
Choosing a HeadsetLet's talk about what headsets you can use with CloudTalk for the best call quality experience.
How do I import contacts into CloudTalk?Learn how to import contacts into CloudTalk, with tips on formatting and troubleshooting.
How to import contacts to CloudTalk from a fileAn easy guide for importing contacts to CloudTalk from an Excel/CSV file
How to setup Smart DialerCopy all the numbers on any website straight to CloudTalk, and start dialing them one-by-one with a simple click.
Network & Security
Best practices for a secure and stable VoIP network
System & Network RequirementsThis post describes parameters and configuration requirements for networks, network devices, computers and VoIP phones.
Setting Quality of Service (QoS)Set up Quality of Service (QoS) to increase call quality for VoIP systems.
Quick Fixes Troubleshoot GuideA list of common quick fixes for technical difficulties you may be experiencing with our software
Fix Call QualityCall Quality can be affected by a range of influences. Let's take a look at some of the most common offenders and try to address them.
How to Reset Your PasswordA guide to resetting your CloudTalk password
Improving SecuritySecurity is always an important and complex issue. Read about our recommendations.
Porting & Number Requests
Phone number coverage and configuration
How To Add A New Number In CloudTalkA guide to requesting new international numbers for your CloudTalk account.
Types Of Phone NumbersA quick guide to different phone number types that you can add to your CloudTalk account
Phone Number Requirements and Functionality and Coverage
Virtual Caller IDA verified virtual call ID can help you avoid rejected sales calls based on unfamiliar prefixes.
Is it possible to make outbound calls from toll free numbers?Useful information regarding toll-free numbers and making outbound calls.
Making calls to China
Getting local numbers and calling in the United Arab Emirates
Buying Phone Numbers in CloudTalkBuy and activate phone numbers instantly from your CloudTalk dashboard
Porting Guidesinformation and guides about the port-in and port-out process4 articles
Number Porting by CountryGuides on number porting processes and requirements for different countries40 articles
Messaging - SMS and WhatsAppPhone Number Guides for Messaging Registrations and Integrations in CloudTalk8 articles
Spam and Call BrandingTools and Best Practices for Managing Spam Flags6 articles
Pricing & Subscriptions
Tiers, benefits, and how to upgrade
Application for NPO SubscriptionsIf you represent a non-profit organization, CloudTalk is happy to provide you with special pricing conditions.
How Do I Upgrade to a Paid Plan?Switch from your trial version and start fully using CloudTalk in just a few clicks
Payment MethodsA guide to the different payment methods available with CloudTalk
US taxes, charges and feesCloudTalk's introduction of USF and Compliance Fees for US customers.
Configuring Third-Party SIP Devices and Softphones
SIP-compatible phones and apps set up
Using SIP devices with CloudTalkHow to set up an SIP device in your dashboard
How to setup ZoiperA guide to setting up Zoiper for the first time
How to Set Up Linphone with CloudTalkA simple and quick setup guide for Linphone desktop and mobile apps
How to set up MicroSIPA simple and quick setup guide for the MicroSIP desktop app
How to set up a Cisco IP phoneA guide to setting up Cisco phones for use with CloudTalk
How do I use CSipSimple with CloudTalk?A simple and quick setup guide for the CSipSimple mobile app
Pro Tips
Common questions and quick tips
Are calls between CloudTalk users free of charge?Call your colleagues - easy and free of charge with CloudTalk!
CloudTalk Express OnboardingA quick guide with useful links to get you started with CloudTalk!
How to add new usersAn easy manual describing how to add and configure new users in CloudTalk.
The Click to Call ExtensionDial any phone number on the web with a single click. Make calls instantly to boost your team productivity.
Integrating CloudTalk to your Business ToolsConnect CloudTalk to the business tools you love
Report Call IssuesCall ID and Log ID codes—where to find them and how to report issues with your calls