Getting started

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13 articles in this collection
Written by Martin, Viktor, Michal and 3 others

Setting Quality of Service (QoS)

Information about importance of Quality of Service (QoS) in VoIP and tips how to increase call quality.

Written by Martin
Updated over a week ago

How to activate CloudTalk and switch from the trial version?

You can switch from your trial version and start fully using CloudTalk in just a few clicks. In this article, we will show you how to do it.

Written by John
Updated over a week ago

CloudTalk Express Onboarding

Quick setup guide to help you start using CloudTalk. You’ll find here tips on how to achieve the best possible CloudTalk experience.

Written by Martin
Updated over a week ago

Making and receiving calls

Basic settings to make the call.

Written by Erica Hoelper
Updated over a week ago

Configuring a phone number

A manual on how to configure your phone number to make the most of your CloudTalk experience.

Written by Matej
Updated over a week ago

How to add new users in CloudTalk?

An easy manual on how to add and configure new users in CloudTalk.

Written by Matej
Updated over a week ago

How to create and manage ring groups?

Find out how to easily manage and configure ring groups in CloudTalk.

Written by Matej
Updated over a week ago

System & Network Requirements

This post describes parameters and configuration requirements for networks, network devices, computers and VOIP phones.

Written by Michal
Updated over a week ago

Business Hours

Customize your business hours and let your clients know when you are available to accept their calls.

Written by Erica Hoelper
Updated over a week ago

Configuring your microphone and speakers

Configure your microphone and speakers to make the most of your CloudTalk experience.

Written by Michal
Updated over a week ago

Porting a phone number to CloudTalk

CloudTalk allows you to use your existing phone numbers by porting them to CloudTalk.

Written by Viktor
Updated over a week ago

How to add your payment information?

Your payment information can be added only by the admins of your CloudTalk account.

Written by Erica Hoelper
Updated over a week ago

How to fund your account?

You need credit to make outbound calls.

Written by Erica Hoelper
Updated over a week ago