Getting started

+8

22 articles in this collection
Written by Martin, Michal, Matej and 8 others

CloudTalk Analytics - Missed Calls

A guide to tracking all your calls, including those missed, in the new Analytics system.

Written by Tom Grant
Updated over a week ago

CloudTalk Analytics - Introduction

An introductory guide to navigating our new, dedicated analytics site at analytics.cloudtalk.io

Written by Tom Grant
Updated this week

Virtual Caller ID Explained

Learn how you can use your external numbers in CloudTalk

Written by Shelby Glynn
Updated over a week ago

CloudTalk Go mobile app - important Android notice

Take your business on the road with our mobile app for Android!

Written by Anna Korosi
Updated over a week ago

How To Add A New Number In Cloudtalk

A guide to requesting new international numbers from our team

Written by Erica Hoelper
Updated over a week ago

Call Flow Designer guide

Learn about the features and inbound call steps that are available in CloudTalk's user-friendly Call Flow Designer

Written by David Cacik
Updated over a week ago

Installing CloudTalk Phone

Simple step-by-step tutorial on how to install CloudTalk Phone app on your Mac, Windows or Linux.

Written by Erika Babat
Updated over a week ago

Setting Quality of Service (QoS)

Information about the importance of Quality of Service (QoS) in VoIP and tips on how to increase call quality.

Written by Martin
Updated over a week ago

How to activate CloudTalk and switch from the trial version?

You can switch from your trial version and start fully using CloudTalk in just a few clicks. In this article, we will show you how to do it.

Written by John
Updated over a week ago

Using CloudTalk Phone

Features that will help you fully benefit from the CloudTalk Phone app.

Written by Erika Babat
Updated over a week ago

Integrating CloudTalk to your Business Tools

Connect CloudTalk to the business tools you love

Written by Monika Machová
Updated over a week ago

CloudTalk Express Onboarding

Quick setup guide to help you start using CloudTalk. Here you’ll find tips on how to achieve the best possible CloudTalk experience.

Written by Martin
Updated over a week ago

Making and receiving calls

Basic settings when making calls.

Written by Erica Hoelper
Updated over a week ago

Configuring a phone number

A manual on how to configure your phone number to make the most of your CloudTalk experience.

Written by Matej
Updated over a week ago

Inviting new team members

An easy manual on how to add and configure new users in CloudTalk.

Written by Matej
Updated over a week ago

Simple guide to creating and managing ring groups

Find out how to easily operate and configure ring groups in CloudTalk.

Written by Monika Machová
Updated over a week ago

System & Network Requirements

This post describes parameters and configuration requirements for networks, network devices, computers and VOIP phones.

Written by Michal
Updated over a week ago

Business Hours

Customize your business hours and let your clients know when you are available to accept their calls.

Written by Erica Hoelper
Updated over a week ago

Configuring your microphone and speakers

Configure your microphone and speakers to make the most of your CloudTalk experience.

Written by Michal
Updated over a week ago

How to import contacts to CloudTalk from a file

An easy guide for importing contacts to CloudTalk from an Excel/CSV file

Written by Erika Babat
Updated over a week ago

Are calls between CloudTalk users free of charge?

Call to your colleagues - easy and free of charge with CloudTalk!

Written by Erica Hoelper
Updated over a week ago

How do I import contacts into CloudTalk?

With more than 500 integrations, you can import your contacts directly into CloudTalk.

Written by Erica Hoelper
Updated over a week ago