Please make sure that there is at least one phone number and at least one agent assigned to your account and that you are logged in and Online in your CloudTalk Phone app / web interface.
You can make and receive phone calls in two ways:
- you can download our CloudTalk Phone app directly into your computer (recommended) or
- you can use CloudTalk’s web interface
Click here for more information on how to make phone calls via our CloudTalk app.