Getting Started with CloudTalk
Network, number ports, and setting up your account
By Valeriia and 17 others18 authors106 articles
Getting Started with CloudTalk guideSet up and optimize your CloudTalk account with this guide, covering installation, network setup, number management, and key features.
First Steps & General Setup
Installs, account startup, and hardware configuration
Onboarding for New UsersA collection of useful videos and links for new CloudTalk users
CloudTalk Introduction & Installing CloudTalk PhoneSimple step-by-step tutorial on how to install CloudTalk Phone app on your Mac, Windows or Linux.
CloudTalk Express OnboardingA quick guide with useful links to get you started with CloudTalk!
Configuring your microphone and speakersConfigure your microphone and speakers to make the most of your CloudTalk experience.
Choosing a HeadsetLet's talk about what headsets you can use with CloudTalk for the best call quality experience.
How to Import Contacts into CloudTalkLearn how to import contacts into CloudTalk, with tips on formatting and troubleshooting.
How to Import Contacts to CloudTalk from a FileAn easy guide for importing contacts to CloudTalk from an Excel/CSV file
Installing CloudTalk Phone on MacSimple step-by-step tutorial on how to install CloudTalk Phone app on your Mac computer.
Making and Receiving CallsEverything you need to know to start making and receiving calls in CloudTalk
The Click to Call ExtensionDial any phone number on the web with a single click. Make calls instantly to boost your team productivity.
Installing CloudTalk Phone in WindowsA simple guide on how to install CloudTalk Phone app in your Windows.
Installing CloudTalk Phone in LinuxA simple guide on how to install CloudTalk Phone app in your Linux.
How to Set Up Smart DialerCopy all the numbers on any website straight to CloudTalk, and start dialing them one-by-one with a simple click.
Network & Security
Best practices for a secure and stable VoIP network
System & Network RequirementsThis post describes parameters and configuration requirements for networks, network devices, computers and VoIP phones.
Setting Quality of Service (QoS)Set up Quality of Service (QoS) to increase call quality for VoIP systems.
Fix Call QualityCall Quality can be affected by a range of influences. Let's take a look at some of the most common offenders and try to address them.
How to Reset Your PasswordA guide to resetting your CloudTalk password
Improving SecuritySecurity is always an important and complex issue. Read about our recommendations.
Porting & Number Requests
Phone number coverage and configuration
How To Add A New Number In CloudTalkA guide to requesting new international numbers for your CloudTalk account.
Types Of Phone NumbersA quick guide to different phone number types that you can add to your CloudTalk account
Phone Number Coverage, Requirements, and FunctionalityLearn about CloudTalkโs international phone number coverage, required documents, and key functionality detail
Virtual Caller IDIncrease outbound call reachability by displaying a verified number your customers recognize
Is it possible to make outbound calls from toll-free numbers?Useful information regarding toll-free numbers and making outbound calls.
Making calls to ChinaUnderstand restrictions and setup required for outbound calling to China
Getting Local Numbers in the United Arab EmiratesLearn how to obtain UAE local and toll-free numbers and understand calling restrictions
Buying Phone Numbers in CloudTalkBuy and activate phone numbers instantly from your CloudTalk dashboard
Restricted Countries in International CallingA guide to unlocking additional destinations for international calling
Porting Guidesinformation and guides about the port-in and port-out process4 articles
Number Porting by CountryGuides on number porting processes and requirements for different countries41 articles
Messaging - SMS and WhatsAppPhone Number Guides for Messaging Registrations and Integrations in CloudTalk11 articles
Spam and Call BrandingTools and Best Practices for Managing Spam Flags7 articles
Pricing & Subscriptions
Tiers, benefits, and how to upgrade
Application for NPO SubscriptionsIf you represent a non-profit organization, CloudTalk is happy to provide you with special pricing conditions.
Payment MethodsA guide to the different payment methods available with CloudTalk
US taxes, charges and feesCloudTalk's introduction of USF and Compliance Fees for US customers.
Demo AccountKey features, limitations, and FAQs about your CloudTalk demo account.
Account Activation RequirementsUnderstand the verification steps and documents needed to fully activate your account.
Understanding pricing plans and what they includeLearn what each CloudTalk plan includes and how minutes, bundles, and add-ons are applied
Fair Usage PolicyUnderstand usage limits, how they are calculated, and how they affect your billing
SMS, MMS, and WhatsApp PricingUnderstand how messaging is billed, what affects pricing, and how to track your costs
Geographic Bundles (Calling Add-ons)Expand your calling coverage by adding new destinations to your plan minutes
Configuring Third-Party SIP Devices and Softphones
SIP-compatible phones and apps set up
Using SIP devices with CloudTalkHow to set up an SIP device in your dashboard
How to Set Up ZoiperA guide to setting up Zoiper for the first time
How to Set Up Linphone with CloudTalkA simple and quick setup guide for Linphone desktop and mobile apps
How to Set Up MicroSIPA simple and quick setup guide for the MicroSIP desktop app
How to Set Up a Cisco IP phoneA guide to setting up Cisco phones for use with CloudTalk
How to Use CSipSimple with CloudTalkA simple and quick setup guide for the CSipSimple mobile app