This article explains where to find CloudTalk’s Data Processing Agreement (DPA), how it applies to your account, and what to do if you need changes.
Where to find it
CloudTalk’s Data Processing Agreement is published at cloudtalk.io/dpa. The page always shows the current version, so you can save or share the link for your GDPR records.Do I need to sign it?
No. The DPA is part of CloudTalk’s Terms and Conditions, so it already applies to your account. There’s nothing to sign or send back.What if I need changes?
The online DPA itself isn’t edited for individual customers. If your company needs different terms, contact your account manager. Any changes agreed with CloudTalk are recorded in your Order Form or Master Service Agreement.Need help or have a question? Just reach out through our Support portal — we’re here for you.