Running campaigns
Dial through your campaign queue and record every outcome, one call at a time or in parallel
By Valeriia1 author4 articles
- Running a campaignA guide for agents: start a session, work your queue, set dispositions, use call controls, and end your session in the AI Sales Dialer.
- Dispositions and outcomesHow dispositions and outcome types work in the AI Sales Dialer, including system dispositions, CRM mapping, and importing from another campaign.
- Scheduled callbacksSchedule, pin, reschedule, and cancel callbacks in the AI Sales Dialer, and understand when they come back to the queue.
- Conversational Intelligence in the AI Sales DialerSee AI-generated topics, call summaries, and sentiment on past calls inside the AI Sales Dialer when Conversational Intelligence is enabled.