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AI VoiceAgent

Setup and usage guides for building, deploying, and optimizing AI-powered VoiceAgents in CloudTalk

Getting Started with VoiceAgentsLearn how to enable, configure, and launch your first CloudTalk VoiceAgent.
VoiceAgents for Inbound CallsSet up and use CloudTalk’s VoiceAgent feature to handle inbound calls efficiently.
VoiceAgents for Outbound CallsSet up and use CloudTalk’s VoiceAgent feature to handle outbound calls efficiently.
VoiceAgent Prompt Best PracticesA guide to writing effective VoiceAgent prompts with structure tips, tone examples, and sample scenarios.
VoiceAgent Call TransfersLearn how to enable and configure VoiceAgent Call Transfers to ensure smooth handoffs to human agents when needed.
VoiceAgent Call HangupsLearn how to enable and configure VoiceAgent Call Hangups to ensure calls end at right time, when no further action is required.
VoiceAgent Data Capture & OutputLearn how to configure your VoiceAgent to capture the necessary information and automatically populate it to the desired location.
Knowledge Base for VoiceAgentsTeach your VoiceAgent to answer custom questions by uploading documents to the Knowledge Base.
Tools for VoiceAgentSet up Tools to let your VoiceAgent take real-time actions via API
Triggering a VoiceAgent Call from MakeTrigger CloudTalk VoiceAgent calls via Make with HTTP requests. Automate calls, pass data, and customize - no coding needed.
Triggering a VoiceAgent Call from ZapierTrigger CloudTalk VoiceAgent calls via Zapier with Webhook step. Automate calls, pass data, and customize - no coding needed.