This guide outlines the supported number types, required documents, and porting steps to ensure a successful number transfer in Lithuania.
Initial Overview
1. Supported Number Types
Geographic (local) numbers
Toll-free numbers
⚠️ National and mobile number porting is not currently supported.
2. Submit Your Request
Request porting directly in the CloudTalk Dashboard: open Numbers > Port existing number and follow the guided steps. All supported number types for this country use the same flow, and you can track your request anytime under Numbers > Porting requests.
Looking to port numbers from other countries? See Global Porting Coverage.
3. Letter of Authorization
You’ll need to submit a signed Letter of Authorization (LOA). If a template is available for this country, it downloads inside the Documents step of your porting request; otherwise we’ll email you the correct template after you submit. Sign it and upload it with your request.
(Other document requirements listed below.)
4. Timelines & Pricing
Number Type | Estimated Duration | Pricing |
Local | 9 business days | €30.00 per request, €5.00 per number |
Toll-Free | 9 business days | €30.00 per request, €20.00 per number |
⚠️ Timelines may vary if submitted details do not match your current provider’s records.
Required Documents for Number Porting
✅ Local Numbers
Signed LOA
Recent invoice (shows number(s) and account ownership)
Hosting requirement: End-user address must match the number’s area code
✅ Toll-Free Numbers
Signed LOA
Recent invoice (shows number(s) and account details)
Hosting requirement: End-user address in Lithuania
Porting Process Overview
Submit Your Porting Request
Submit your request in the CloudTalk Dashboard under Numbers > Port existing number.
Initial Review
Cloudtalk team'll verify number portability and confirm the next steps.
Documentation Collection
Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.
Submission to Carrier
CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.
Approval or Rejection
If approved, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).
If rejected, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.
Common Rejection Reasons
Issue | How to Fix It |
LOA not signed or incomplete | Ensure the LOA is fully completed and signed by an authorized representative |
Missing or incorrect VAT number | Confirm VAT is listed correctly and matches registration records |
Mismatched address or account details | Ensure LOA and invoice details match provider’s records exactly |
Invoice missing number(s) | Provide a recent invoice clearly listing the number(s) to be ported |
Incomplete hosting documents | Include full Lithuanian address within the required geographic zone |
On Porting Day
Your number is activated in your CloudTalk account
Your previous provider deactivates the number
CloudTalk billing begins the same day
Need Help?
For more guidance, check out:
Questions about a request you've already submitted? Open it under Numbers > Porting requests and click Open conversation. You can also reach our Porting Team by email - we're here to support you every step of the way.