Find the Billing tab in Dashboard > Account > Billing

  1. Seats:

    Add seat: When need to add agent

    > Inviting new team members

    Remove seat: First, you need to remove agent through Agent tab > delete Agent. Then, you will see 'Remove unused seats'.

    Please note: if you delete the agent, only agent and steps to this agent from call flow design are removed, and all data will remain the same.

  2. The remaining credit for your calls:

    How to fund your account?

    Using CloudTalk Account Calling Credit (wait the article)

  3. Current Plan:

    How do I upgrade to a paid plan?

    Cancel subscription (wait the article)

  4. Cards:

    How to add your payment information?

  5. Billing info:

    Your billing info will be used for invoice details.

    If you are having any invoice issues, please contact us via email on [email protected]

  6. Overall:

    Here, you can see the total price of your Current Plan + any additional services (such as prepaid package, etc.)

    Find all our plans here > Pricing for every business, at any stage

If you need further assistance or have any questions, you can contact our Support Team. We are always here to help you!

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