At CloudTalk, we take proactive steps to ensure your calls reach customers without being flagged as spam. In this guide, you’ll learn how we protect your outbound numbers through verified registration, call authentication standards, and ongoing reputation management.
✅ Verified Business Registration
We register CloudTalk’s US numbers with leading call analytics providers like First Orion, Hiya, TNS, and Numeracle. These platforms collaborate with major US carriers (AT&T, Verizon, T-Mobile) to verify business callers and reduce the chances of your numbers being mislabeled as spam.
✅ Stir/Shaken Compliance
CloudTalk uses Tier 1 carriers in the US that are fully STIR/SHAKEN compliant, which helps authenticate your calls.
By default, your calls are sent with A or B-level attestation.
Want A-level attestation for all calls? Enroll in STIR/SHAKEN Verified Calling
✅ Caller ID Name (CNAM) & Branded Calling
CNAM (Caller Name Delivery) is the traditional method used mainly for landlines. It displays your company name when a call is received, if the carrier supports it. CloudTalk stores your CNAM records free of charge for all US numbers.
However, CNAM is limited and inconsistent across mobile networks.
For more reliable branding on mobile phones, CloudTalk supports Branded Calling - a modern solution that allows carriers to display:
Your company name
Your logo
The reason for the call
Where supported, this significantly increases answer rates and builds trust with customers.
✅ Reputation Coaching
Need help avoiding spam labels?
Our team can guide you on:
Campaign best practices
Volume and pacing
Trusted contact rates
We’re here to help keep your numbers clean and compliant.
✅ Industry Partnerships
We work closely with reliable telecom partners who support:
Number registration
Spam remediation
Branded calling features
These partnerships help us keep your calls deliverable and trusted.
✅ Ongoing Protection
As US carriers introduce new spam detection systems, we automatically extend protection to your registered numbers
We’re committed to protecting your brand, increasing your call answer rates, and ensuring every customer interaction starts on the right foot.
If you need further assistance or have any questions, you can contact our Support team. We are always here to help you!