This guide explains how to connect your Workable account with CloudTalk and authenticate the integration.
User Level:
Admin
How to Integrate Workable
Step 1: Add the Integration
Navigate to the integrations section in CloudTalk.
Locate Workable and click Add.
Step 2: Authenticate with Workable
Under Workflow settings, click on New authentication.
You’ll be asked to provide:
Your Authentication Name
Access Token
Subdomain
Partner Client ID (Optional, can be requested via [email protected])
Where to find your Workable Access Token and Subdomain:
Access Token
In Workable, go to Settings > Integrations.
Scroll to API Access Tokens.
Click Generate API token.
Fill in the token name, set expiry (e.g., 1 year), and select the required scopes. Make sure to include the following scopes:
r_candidates,w_candidates, andr_jobs.Click Generate token, then copy the access token from the list.
You can learn more about token scopes and management in this Workable guide.
Subdomain
Your Workable subdomain is the first part of your Workable URL.
For example, if your Workable URL is:
https://cloudtalk.workable.com
Then your subdomain is:
cloudtalk
Step 3: Assign Numbers
Once authentication is successful, you can:
Select which CloudTalk numbers should be linked to Workable
Choose numbers for calls and/or messages (SMS)
Choose the appropriate numbers and click Submit to save.
If you need further assistance or have any questions, you can contact our Support team. We are always here to help you!