Phone Number Requirements and Functionality
Erica Hoelper avatar
Written by Erica Hoelper
Updated today

CloudTalk is proud to offer a wide coverage of international phone numbers and number types, sourced through leading vendors. Here are our international providers, number requirements, and more.


Numbers

Requirements

When it comes to assigning phone numbers, we are required to follow regulations set by local country regulators and communications ministries. In some cases, we may need to ask you for additional documents or company information in order to provide you with certain numbers, such as:

  • business registration

  • ID of a company representative

  • proof of a local address

Our Numbers team is here to help guide you through the required documents for each desired country or number type. If necessary, we can also suggest the most suitable alternatives for your business needs.

CloudTalk can offer at least one type of number (local, national, mobile, or toll free) from 95 countries without any local address requirement or documentation.

Availability and Processing Time

While we keep most country numbers readily available in our inventory, some less in-demand numbers may need to be special ordered from vendors or the local regulator, which could mean additional waiting time.

Functionality

In some cases, calls to or from CloudTalk numbers will be affected by carrier limitations or local telco network policies. These can include limitations with international reachability or Caller ID (CLI) display.

Our Numbers and Carrier Operations teams are here to keep you informed about any limitations that may exist in the countries you'll be calling.


Country

Number Type

Requirements

Wait time

Functionality

Albania

Geographic

company name and service address - must be in the same city as number

Proof of ID - company registration certificate or business register extract issued in last 6 months
Passport or ID copy of company representative

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

Albania

Toll Free

Proof of ID - company registration

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

Angola

Geographic

not reachable internationally

Anguilla

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound Calls: reachable only nationally from C&W and Flow fixed and mobile networks, not reachable internationally

Outbound Calls: not guaranteed

Antigua And Barbuda

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

Argentina

Geographic

Argentina

National

Argentina

Toll Free

Inbound Calls: Not reachable internationally. Fixed callers pay no charge. Mobile callers pay airtime.

Outbound Calls: not guaranteed

Australia

Geographic

company name and service address - must be in the same city as number

Australia

Mobile

Australia

Shared Cost

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

Australia

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not supported

Austria

Geographic

company name and service address - must be in the same city as number,

Proof of ID - company registration,

ID of legal company representative

Austria

Mobile

company name and service address - must be in the same country as number,

Proof of ID - company registration, ID of legal company representative

Austria

National

Austria

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: yes

Bahamas

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

Bangladesh

National

Proof of ID - company registration

activation time 21 working days

not reachable internationally

Barbados

Geographic

activation time 5 - 10 working days

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Barbados

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

Belgium

Geographic

company name and service address - must be in the same city as number

Belgium

National

outbound calls within Belgium are not supported

Belgium

Mobile

not reachable internationally

Belgium

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: yes

Belize

Toll Free

company name and service address - can be anywhere in the world

activation time 45 working days

Inbound Calls: reachable only nationally, from fixed lines and BTL Mobile

Outbound Calls: not guaranteed

Benin

National

Company name and service address - can be anywhere in the world

outbound calls are not permitted

Benin

Mobile

Proof of Address - company registration, must be in the same country as number

not sms capable

Bermuda

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

Bolivia

National

special order process , estimated time 4 - 8 weeks

this number is not capable of outbound calls

Bolivia

Toll Free

company name and VAT number

activation time 45 business days

Inbound calls: not reachable internationally

Outbound Calls: not supported

Bosnia And Herzegovina

Geographic

company name and service address - can be anywhere in the world,

service description required - short, 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

activation time 5 business days

Bosnia And Herzegovina

National

Proof of Address - company registration, must be in the same country as number

Bosnia And Herzegovina

Toll Free

company name and service address - can be anywhere in the world

activation time 7 business days

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

Bosnia And Herzegovina

Toll Free

company name and service address - can be anywhere in the world,

service description required - short, 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

Inbound calls: this number is capable of only 15 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Outbound Calls: not guaranteed

Botswana

Toll Free

Inbound Calls: reachable only nationally, from Botswana Telecom fixed and mobile networks

Outbound Calls: not guaranteed

Brazil

Geographic

company name and service address - can be anywhere in the world

Caller ID not guaranteed

Brazil

Mobile

not reachable internationally

Brazil

Toll Free

company name and service address - can be anywhere in the world,

Proof of ID - company registration

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

British Virgin Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

Brunei

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 60 working days

Inbound Calls: reachable only nationally, from all fixed networks

Outbound Calls: not guaranteed

Bulgaria

Geographic

Bulgaria

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not supported

Burkina Faso

Geographic

company name and service address - can be anywhere in the world,

service description required - short, 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

activation time 30 - 40 working days

Burma (Myanmar)

Geographic

company name, service address - can be anywhere in the world,

contact person, phone number, e-mail address

activation time 10 - 15 working days

not reachable internationally

Burma (Myanmar)

Toll Free

company name, service address - can be anywhere in the world,

contact person, phone number, e-mail address

activation time 10 - 15 working days

Inbound Calls: reachable only nationally, from MPT fixed and mobile networks

Outbound Calls: not supported

Cambodia

Geographic

company name and service address - can be anywhere in the world

this number is capable of only 1 inbound calls by default, this can be extended with the operator for an additional fee

Cambodia

Toll Free

Inbound Calls: this number is capable of only 1 inbound calls by default, this can be extended with the operator for an additional fee

Outbound Calls: not supported

Cameroon

Geographic

activation time up to 60 working days

outbound calls are not permitted

Cameroon

Mobile

not sms capable

Canada

Geographic

Canada

Toll Free

Inbound calls: reachable from Canada and USA

Outbound Calls: yes

Cayman Islands

Geographic

this number is capable of only 2 concurrent inbound calls and is not extendable with the carrier

Cayman Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound Calls: reachable only nationally, from all fixed networks

Outbound Calls: not guaranteed

Chile

Geographic

Chile

National

not reachable internationally

Chile

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

China

Geographic

special order process - for China local outbound registration, requirements and process will be sent by numbers team

2-4 weeks

China

Shared Cost

special order process - for China local outbound registration, requirements and process will be sent by numbers team

2-4 weeks

Inbound calls: not reachable internationally

Outbound Calls: not permitted

Colombia

Geographic

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator to 10 or 30 for an additional fee

Colombia

Mobile

company name and service address - can be anywhere in the world

special order process , activation time 30 + business days

voice only, not sms capable

Correct Caller ID display is not guaranteed on either inbound or outbound calls, due to networking limitiations

Colombia

Toll Free

company name and service address - can be anywhere in the world

Inbound calls: not reachable internationally

Outbound Calls: not supported

Costa Rica

National

company name and service address - can be anywhere in the world,

Proof of ID - company registration,

Proof of ID - ID of legal company representative,

company VAT number

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Costa Rica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound calls: not reachable internationally

Outbound Calls: not supported

Croatia

Geographic

company name and service address - must be in the same city as number, VAT

Croatia

National

company name and service address - must be in the same country as number,

company VAT number

Croatia

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

Curacao (Netherlands Antilles)

Geographic

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Cyprus

Geographic

Cyprus

National

Cyprus

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

Czech Republic

Geographic

Czech Republic

Mobile

numbers are either voice or sms capable, if both functions are needed two numbers will be required

Czech Republic

National

company name and service address - can be anywhere in the world, business ID number, name and address of authorised representative

Czech Republic

Shared Cost

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

Czech Republic

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

Denmark

Geographic

company name and service address - can be anywhere in the world,

company ID number

Denmark

Mobile

company name and service address - can be anywhere in the world,

company ID number

voice only, not sms capable

Denmark

Mobile

company name and service address - can be in the same country as the number

voice and sms capable

Denmark

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

Dominica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

Dominican Republic

Geographic

Dominican Republic

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not guaranteed

Ecuador

Geographic

company name and service address - must be in the same city as number,

Proof of Address - company registration

Ecuador

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 1 - 5 business days

Inbound Calls from CNT fixed and mobile are free for the callers. Calls from other networks may be not free of charge for the caller, not reachable internationally

Outbound Calls: not supported, caller ID cannot be guaranteed

Egypt

Mobile

company name and service address - can be anywhere in the world

number is not sms-capable, number cannot make outbound calls

Egypt

Toll Free

special order process - requirements and process will be sent by numbers team

activation time 3 - 4 weeks

Inbound Calls: reachable only nationally, from TE landlines and all mobile operators in Egypt, numbers cannot be assigned to companies registered in Egypt

Outbound Calls: not permitted

El Salvador

Geographic

this number is capable of only 5 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Estonia

Geographic

company name and service address - can be anywhere in the world, Proof of ID - company registration

Estonia

National

Estonia

Mobile

company name and service address - can be anywhere in the world, Proof of ID - company registration

sms only

Estonia

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID cannot be guaranteed

Ethiopia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 25 working days

Inbound Calls: this number is capable of only 5 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Outbound Calls: not supported

Finland

Geographic

Proof of ID - company registration, can be anywhere in the world

Finland

Mobile

company name and service address - can be anywhere in the world

Finland

National

Proof of ID - company registration, can be anywhere in the world

Finland

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported

France

Geographic

company name and service address - must be in the same city as number, Proof of ID - company registration not older than 3 months

France

Mobile

company name and service address - must be in the same country as number,

Proof of ID - company registration,
company name and service address - can be anywhere in the world,

service description required - short, 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

messaging traffic must be P2P, conversational, in nature with at least 20% ratio of inbound messages

France

National

company name and service address - must be in the same country as number

France

Toll Free

company name and service address - can be anywhere in the world, VAT number, telephone number, email address or http site,

service description required - short, 1-2 sentence on what your company does and how you will use the number (inbound and/or outbound calls for sales,support, account management)

Authorisation form needs to be signed (template provided by Cloudtalk’s Numbers team)

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID correct

French Guiana

Geographic

company name and service address - can be anywhere in the world, Proof of ID - company registration, Proof of ID - ID of legal company representative

activation time 10 - 20 working days

French Guiana

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: not supported

Georgia

Geographic

company name and service address - must be in the same city as number, Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

Georgia

National

Georgia

Toll Free

company name and service address - can be anywhere in the world,
Proof of ID - company registration, first and last name and contact details of the company representative,

Terms and Conditions for local operator needs to be signed and will be sent to you by Cloudtalk Numbers team

Inbound calls: not reachable internationally

Outbound Calls: not supported

Germany

Geographic

company name and service address - must be in the same city as number, Proof of ID - company registration, Proof of ID - ID of legal company representative

Germany

Mobile

Proof of ID - German Handelsregister Extract and German VAT

2-5 business days if not in stock

Germany

National

company name and service address - must be in the same country as number, Proof of ID - company registration, Proof of ID - ID of legal company representative

Germany

Toll Free

Proof of ID - company registration,

Proof of ID - ID of legal company representative: must be someone who is shown on the business registration or a letter of authorization from a legal company representative must be given along with the ID

-for German companies a special order process applies: Copy of the Allocation Letter (Zuteilungsbescheid) from BNETZA showing name of the company displayed on the Allocation Letter.
-for non-German companies the allocation letter is not necessary

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID correct

Ghana

Geographic

Ghana

Mobile

Greece

Geographic

Greece

Toll Free

Inbound calls: not reachable internationally

Outbound Calls: supported, caller ID correct

Grenada

Geographic

company name and service address - must be in the same city as number, Proof of ID - company registration

Grenada

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks

Outbound Calls: not guaranteed

Guadeloupe

Toll Free

activation time 14 working days

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

Guatemala

Geographic

this number is capable of only 3 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Honduras

Geographic

company name and service address - must be in the country, service description: letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

special order process , activation time 30 + business days

number is capable of 3 simultaneous inbound calls

Honduras

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

special order process , activation time 30 + business days

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Hong Kong

Geographic

company name and service address - can be anywhere in the world, Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

Hong Kong

Mobile

company name and service address - can be anywhere in the world, Proof of ID - company registration, Proof of Address - utilty bill or bank statement from the last 3 months

sms only - not call capable, only domestic SMS supported

Hong Kong

National

company name and service address - can be anywhere in the world, Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

Hong Kong

Toll Free

company name and service address - can be anywhere in the world,

service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Hungary

Geographic

company name and service address - must be in the same city as number

Hungary

Mobile

company name and service address - must be in the same country as number, Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

sms only - not call capable

Hungary

National

company name and service address - must be in the same country as number, contact number, Proof of ID - company registration

Hungary

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

Iceland

Geographic

company name and service address - must be in the same country as number, Proof of address - company registration

activation time - 2-4 business days

Iceland

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

India

Geographic

not capable of outbound local calls - inbound and outbound international calls only. Inbound Caller ID will be overwritten with a random number

India

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Indonesia

Geographic

not capable of outbound local calls - inbound and outbound international calls only

Indonesia

Mobile

company name and service address - can be anywhere in the world , Proof of ID - company registration, Proof of ID - ID of legal company representative

activation time 5-10 business days

reachable only nationally, capable of inbound and outbound local calls, not sms capable

Indonesia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Ireland

Geographic

company name and service address - must be in the same city as number

Ireland

National

company name and service address - can be anywhere in the world

activation time 2 business days

Ireland

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Ireland

Mobile

company name and service address - must be in the same country as number, Proof of ID - company registration

activation time 1 - 5 working days

sms only

Israel

Geographic

Israel

Mobile

Israel

National

Israel

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported, caller ID not guaranteed

Italy

Geographic

company name and service address - must be in the same country as number, company VAT number, Proof of ID - ID of legal company representative, company representative’s fiscal code

Italy

Mobile

company name and service address - can be anywhere in the world, company VAT number, Proof of ID - ID of legal company representative, company representative’s fiscal code

sms only

Italy

Toll Free

company name and service address - can be anywhere in the world,

company VAT number,

Proof of ID - ID of legal company representative, company representative’s fiscal code

Inbound Calls: reachable only nationally

Outbound Calls: supported

Jamaica

Geographic

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Jamaica

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound Calls: reachable only nationally, from APUA fixed, C&W and Flow fixed and mobile networks. Local access from other networks is not guaranteed and may be charged.

Outbound Calls: not supported

Japan

Geographic

company name and service address - must be in the same city as number

Proof of ID - company registration certificate or business register extract issued in last 6 months
Passport or ID copy of company representative

Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

Japan

National

company name and service address - can be from anywhere in the world

Proof of ID - company registration certificate or business register extract issued in last 12 months

Proof of Address - utility bill from the last 6 months
ID of legal company representative and signed KYC form (template will be provider by CloudTalk Numbers Team)

1-7 business days

Japan

Toll Free

company name and service address - can be anywhere in the world

-Business registration - can be any where in the world (additional proof of address, if address is not on the business registration copy. Proof of address cannot be an internet bill)

-ID or passport ofauthorized representative
---Document linking authorized representative to the company (if the authorized representative is not listed on business registration)

Inbound Calls: reachable nationally from all expect minor IP Phones and Cable TV providers.

Outbound Calls: not permitted, caller ID will be hidden

Jordan

Local

not reachable nationally for ZAIN Mobile callers, internationally reachable, T.38 is not supported.

Kenya

Geographic

Kenya

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

Kuwait

National

company name and service address - can be anywhere in the world, Proof of ID - company registration, Proof of ID - ID of legal company representative, service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

outbound calling from the number/CLI is not permitted, number can only receive inbound national calls, number cannot receive international calls

Kyrgyzstan

Geographic

company name and service address - must be in the same country as number, Proof of ID - company registration certificate or business register extract

activation time 20 business days

Latvia

Geographic

company name and service address - must be in the same country as number, Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

local outbound calling from the number/CLI is not guaranteed

Latvia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

Lithuania

Geographic

company name and service address - must be in the same city as number

Lithuania

Mobile

company name and service address - can be anywhere in the world
Company registration certificate or business register extract

Numbers can be configured for either SMS or Voice. If both services are required, 2 numbers will be needed

Lithuania

Toll Free

company name and service address - must be in the same country as number

Inbound Calls: reachable only nationally

Outbound Calls: supported

Luxembourg

Geographic

company name and service address - must be in the same city as number, Proof of ID - company registration

Luxembourg

National

company name and service address - must be in the same country as number, Proof of ID - company registration

Luxembourg

Toll Free

company name and service address - can be anywhere in the world

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

Macedonia

Geographic

no end user requirement

Macedonia

Toll Free

no end user requirement

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

Malaysia

Geographic

Proof of ID - company registration, service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team. The end-user must be a global company that is not owned by a Malaysian entity and must have a branch or local office established in Malaysia, with proof of registration in the country.

1-5 business days

can make inbound and outbound local calls

Malaysia

Geographic

company name and service address in the same city as the requested number - Kuala Lumpur, Proof of ID - company registration issued within the past 12 months, Proof of ID, ID of legal company representative

30 business days

inbound calling only

Malaysia

National

company name and service address in Malaysia, Proof of ID - company registration issued within the past 12 months, Proof of ID, ID of legal company representative

30 business days

inbound calling only

Malaysia

Mobile

Proof of ID - company registration in Malaysia, Proof of ID - ID of legal company representative (must be Malaysian government issued ID or Malaysian student ID ), Executed Letter of Authorization: official signed statment on company letterhead the that representative is authorized to act on behalf of the business

can make inbound and outbound local calls

Malaysia

Toll Free

Proof of ID - company registration ,

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Mali

Geographic

Proof of ID and Address - Business registration, Title Deed, or Tax Return in Mali

Malta

National

Proof of ID - company registration , Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

inbound calling only

Malta

Toll Free

Martinique

Toll Free

Mauritius

Geographic

Proof of ID - Company registration , company name and service address - can be anywhere in the world

Mauritius

Mobile

Proof of ID - Company registration , company name and service address - can be anywhere in the world

voice only, not sms capable

Mauritius

Toll Free

company name and service address - can be anywhere in the world

activation time 20-60 working days

Mayotte

Toll Free

Mexico

Geographic

Mexico

Toll Free

Moldova

Geographic

Proof of ID - company registration + ID, telephone number & email-address of legal company representative

only capable of inbound calls

Moldova

Toll Free

Monaco

Toll Free

Montenegro

Geographic

company name and service address - can be anywhere in the world , service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

60 business days

this number is capable of 10 concurrent calls

Montenegro

National

Proof of ID - company registration , Proof of Address - utility bill from the last 6 months

10-20 business days

Montserrat

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20-40 business days

Inbound Calls: reachable only from within the country, accessible from C&W and Flow fixed and mobile networks. Local access from other networks is not guaranteed and may be charged.

Outbound Calls: not guaranteed

Morocco

Geographic

20-40 business days

Morocco

Toll Free

30 business days

this number is capable of 30 concurrent calls

Namibia

National

Netherlands

Geographic

company name and service address - must be in the same city as the number

Netherlands

Mobile

company name and service address - can be anywhere in the world

voice and sms-capable , virtual mobile format +31 97 101 xx xx xx

Netherlands

National

company name and service address - can be anywhere in the world

Netherlands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

20-60 business days

Inbound Calls: reachable only nationally

Outbound Calls: supported

New Zealand

Geographic

New Zealand

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

Nicaragua

Mobile

company name and service address - can be anywhere in the world

2-3 business days

voice only, not sms capable

Nigeria

Geographic

company name and service address - can be anywhere in the world

International inbound call reachability is not guaranteed.

Norway

Geographic

Proof of ID - company registration ( Extract from the Brønnøysund Register Center ) from last 12 months

Norway

Mobile

company name and service address - can be anywhere in the world
Proof of ID - company registration
Proof of ID - ID of legal company representative ( someone shown on the business registration )

2-3 weeks

sms - only, not call capable

Norway

National

Proof of ID - company registration ( Extract from the Brønnøysund Register Center ) from last 12 months

Norway

Toll Free

Proof of ID - company registration ( Extract from the Brønnøysund Register Center ) from last 12 months

Inbound Calls: reachable only nationally

Outbound Calls: supported

Oman

Toll Free

company name and service address - can be anywhere outside Oman,

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 10 - 15 working days

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Pakistan

Geographic

company name and service address - can be anywhere in the world , Proof of ID - company registration, service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

Panama

Geographic

company name and service address - can be anywhere in the world

International reachability issues have been reported when dialing from outside Panama.

Panama

Toll Free

company name and service address - can be anywhere in the world,

Proof of ID - company registration

Inbound Calls: reachable only nationally

Outbound Calls: supported

Paraguay

Geographic

company name and service address - can be anywhere in the world

This number is only capable of 1 concurent call ; Numbers can not be used for Gambling, Forex, Lottery and Adult Services.

Paraguay

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally from fixed numbers, reachability from mobiles is not supported

Outbound Calls: not permitted

Peru

Geographic

Peru

Toll Free

company name and service address - can be anywhere in the world

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed, caller ID can be hidden

Philippines

Geographic

Philippines

Mobile

company name and service address - can be anywhere outside Philippines, Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

not sms capable

Philippines

Toll Free

Inbound Calls: reachable only nationally, not reachable from Globe Network

Outbound Calls: supported

Poland

Geographic

company name and service address - can be anywhere in the world
Proof of ID - company registration number

Poland

Mobile

company name and service address - can be anywhere in the world, Proof of ID - company registration document, Name of company representative: if none is listed on the company registration document, a power of attorney is required

Poland

Toll Free

A forecast of the expected traffic must be provided

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Portugal

Geographic

company name and service address - must be in the same city as number, two options 1. Proof of ID - company registration / NIF and Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

Portugal

Mobile

company name and service address - must be in the same country as number , Proof of ID - company registration , Tax ID Number / NIF

SMS + Voice

Portugal

National

Portugal

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

Puerto Rico

Geographic

Puerto Rico

Toll Free

Inbound Calls: reachable from PR/USA/CA

Outbound Calls: supported

Qatar

Toll Free

special order process - requirements and process will be sent by numbers team

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Reunion

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Romania

Geographic

company name and service address - must be in the same city as number

Romania

National

sms + voice, not reachable internationally

Romania

Toll Free

Inbound Calls:
reachable only nationally from the following networks: Telekom Romania, GTS, UPC and RCS & RDS fixed networks, and Telekom Romania and Orange Romania mobile networks

Outbound Calls:
supported outbound Toll-Free calling to Telekom Romania, GTS, Orange and RCS & RDS network numbers.

Saint Kitts And Nevis

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged

Outbound Calls: not guanteed

Saint Lucia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

Inbound Calls: reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged

Outbound Calls: not guanteed

Saint Pierre And Miquelon

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Saint Vincent And The Grenadines

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 20 - 40 working days

reachable only nationally, from C&W and Flow fixed and mobile networks, local access from other networks is not guaranteed and may be charged

Saudi Arabia

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Serbia

Geographic

company name and service address - can be anywhere in the world , service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Serbia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Seychelles

National

Seychelles

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Singapore

Geographic

Proof of ID - company registration from past 12 months ( must be Singapore ACRA extract )

Singapore

Mobile

company name and service address - can be anywhere in the world , Proof of ID - company registration

Singapore

National

company name and service address - can be anywhere in the world , Proof of ID - company registration

Singapore

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Slovakia

Geographic

Slovakia

National

Slovakia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

Slovenia

Geographic

company name and service address - must be in the same city as number

Slovenia

National

Slovenia

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

South Africa

Geographic

company name and service address - must be in the same city as number, Proof of ID - company registration showing the business registration number, ID of legal company representative

South Africa

National

company name and service address - can be anywhere in the world, Proof of ID - company registration showing the business registration number, ID of legal company representative

South Africa

Mobile

company name and service address - must be in the same country as numberGovernment-issued ID (must include photo, full name, and identity number)
Proof of ID - company registration
Proof of ID - ID of legal company representative - Government-issued ID (must include photo) Proof of Company Address - Bank Stament or Tax Invoice
Address of Company representative

not able to receive inbound messages from the Grapevine network in South Africa.

South Africa

National

company name and service address - can be anywhere in the world
Proof of ID - company registration number and country of incorporation
Proof of ID - ID of legal company representative
Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months

South Africa

Toll Free

company name and service address - can be anywhere in the world,

Proof of ID and address- company registration document from the last 12 months, company registration number and country of incorporation,

Proof of ID - ID of legal company representative

Inbound Calls: reachable only nationally

Outbound Calls: not supported

South Korea

Geographic

Proof of ID - Company Registration in Korea, ID of Legal Company representative who is shown on the Company registration

(must be a Korean Passport or a Korean national ID or Drivers License)

only Seoul availabile, Caller ID format 02 82 xxx xxx

South Korea

National

Proof of ID - Company Registration in Korea from the last 6 months , ID of Legal Company representative who is shown on the Company registration (must be a Passport or a Korean national ID)

only Seoul availabile, Caller ID format 02 82 xxx xxx

South Korea

Toll Free

company name and service address - must be in the same country as number,

Proof of ID - South Korean company registration extract from the last 6 months,

Proof of ID - ID of legal company representative who is shown on the business registration

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Spain

Geographic

company name and service address - must be in the same city as number

Spain

National

reachability for inbound international calls is not guaranteed

Spain

Shared Cost

Inbound Calls: reachable only nationally

Outbound Calls: supported

Spain

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

Spain

Mobile

company name and service address - must be in the same country as number, Proof of ID - company registration, Spanish fiscal code number (NIF)

34 91xxx format, sms-only, not call capable

Sri Lanka

Mobile

company name and service address - can be anywhere in the world , service description - letter of intent for the local operator - template will be provided by Cloudtalk Numbers Team

Sri Lanka

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Sudan

Geographic

Number is not reachable for international calls , National reachability from Zain-Sudan, MTN Sudan and Sudani Sudatel networks.

Sweden

Geographic

company name and service address - can be anywhere in the world
Proof of ID - company registration

Sweden

Mobile

company name and service address - can be anywhere in the world
Proof of ID - company registration

numbers are either voice or sms capable, if both functions are needed two numbers will be required

Sweden

National

company name and service address - can be anywhere in the world
Proof of ID - company registration

Sweden

Toll Free

company name and service address - can be anywhere in the world,

Proof of ID - company registration

Inbound Calls: reachable only nationally

Outbound Calls: supported

Switzerland

Geographic

company name and service address - must be in the same city as the number , Proof of ID - company registration

Switzerland

Mobile

company name and service address - can be anywhere in the world , Proof of ID - company registration , service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

sms-only, not call capable

Switzerland

Toll Free

company name and service address - can be anywhere in the world,

Proof of ID - company registration,

service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally

Outbound Calls: supported

Taiwan

Geographic

company name and service address - can be anywhere in the world, contact person and phone number, service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...), Numbers cannot be disclosed on Internet or on any public advertising

Taiwan

Toll Free

company name and service address - can be anywhere in the world,

contact person and phone number,

service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Tanzania

Toll Free

Proof of ID - company registration, can be anywhere in the world

15-20 business days

Inbound Calls: reachable only nationally

Outbound Calls: not guaranteed

Thailand

Geographic

company name and service address - can be anywhere in the world , Proof of ID - company registration certificate from the last 12 months , Proof of ID - ID of legal company representative

for outbound activated numbers, customer must be based within Thailand - cost of outbound activated numbers is 30 per month

Thailand

Mobile

company name and service address - can be anywhere in the world , Proof of ID - company registration certificate, Proof of ID - ID of legal company representative , Proof of Address - utility bill from the last 6 months

activation time 2-4 days

capable of inbound and outbound local and international calls, Outbound caller ID format will not include the +66 country code

Thailand

National

company name and service address - can be anywhere in the world , service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

activation time 2-4 days

only capable of inbound calls

Thailand

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Trinidad And Tobago

National

activation time 5-10 working days

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Trinidad And Tobago

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Local dialing format: 1-8XX-XXX-XXXX ,

Inbound calling: only national reachability from C&W and Flow fixed and mobile networks.Local access from other networks is not guaranteed and may be charged.


Outbound Calls: not supported

Tunisia

National

activation time 21 business days

Accessible from Tunisie Telecom, Orange, Ooredoo (incl. Tunet) mobile networks, inbound international reachability cannot be guaranteed , outbound calling is not possible

Turkey

Geographic

company name and service address - must be in the same city as number, Proof of ID - company registration

Turkey

National

company name and service address - must be in the same country as number , Proof of ID - company registration

Turkey

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Local dialing format: 0800-XXXX-XXX, National reachability: Turk telecom fixed; all mobile networks

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Turks And Caicos Islands

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

special order process, activation time 20-60 business days

Inbound Calls: international reachability is not guaranteed, national reachability from C&W and FLOW networks - Local access from other networks is not guaranteed and may be charged.

Outbound Calls: not guaranteed

U.S. Virgin Islands

Geographic

U.S. Virgin Islands

Toll Free

Inbound Calls: reachable from US/CAN/PR

Outbound Calls: supported

Uganda

Geographic

Uganda

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Ukraine

Geographic

Proof of ID - company registration and ID and contact details of legal company representative , service description required - short, 1-2 sentence on what your company does and how you will use the number (ex. inbound and/or outbound calls for sales, support, account management ...)

activaton time 1-3 business days

Ukraine

Mobile

activation time 3 business days

Ukraine

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: not supported

Ukraine

National

company name and service address - can be anywhere in the world , Proof of ID - company registration

not reachable for inbound international calls

United Arab Emirates

Toll Free

special order process - requirements and process will be sent by numbers team

activation time 3-6 weeks

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

United Kingdom

Geographic

United Kingdom

Mobile

United Kingdom

National

United Kingdom

Toll Free

Inbound Calls: reachable only nationally

Outbound Calls: supported

United States

Geographic

United States

Mobile

United States

Special

United States

Toll Free

Inbound Calls: reachable from USA/CAN/PR/USVI

Outbound Calls: supported

Uruguay

Toll Free

company name and service address - can be anywhere in the world,

Proof of ID - company registration,

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

activation time 14 working days

number is + 598 4054 - XXX - XXXX format, with local dialing pattern 000-413-XXX-XXXX

Inbound Calls: reachable only nationally

Outbound Calls: not supported

US Virgin Islands

Geographic

Uzbekistan

Geographic

Proof of ID - company registration, can be anywhere in the world

activation time 10-20 working days

Venezuela

Geographic

this number is capable of only 2 concurrent inbound calls by default, this can be extended with the operator for an additional fee

Venezuela

Toll Free

service description: letter of intent for the local operator, template will be provided by Cloudtalk Numbers Team

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Vietnam

Geographic

company name and service address - must be in the same city as number, Proof of ID - company registration, Proof of Address - government issued document from the last 12 months or utility bill from the last 6 months, Order form for the local operator - template will be provided by Cloudtalk Numbers Team

activation time 10-20 working days

Vietnam

Toll Free

company name and service address - can be anywhere in the world

Name and Contact details of company representative

Inbound Calls: reachable only nationally

Outbound Calls: not permitted

Zimbabwe

Geographic

company name and service address - can be anywhere in the world

activation time : 20-60 working days

*lower cost numbers can be special ordered from our secondary vendor for companies that have local in-country business registration

Zimbabwe

Geographic

company name and service address - must be in the same city as number, Proof of ID - company registration,

activation time : 20-60 working days

*lower cost numbers can be special ordered from our secondary vendor for companies that have local in-country business registration

Have more questions? Contact our Support team. We're always happy to help!

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