Yes, all phone calls you make to other CloudTalk users within your company are free of charge.
You can also call to your colleague/agent using Extension number. It is available it in the Agents section (Example: 1001, 1002, 1035, etc).
Important notice: However, please be aware that if you use CloudTalk to call a colleague on his or her cell phone, the call will be charged as an external one.
If you need further assistance or have any questions, you can contact our Support Team. We are always here to help you!