AI VoiceAgent
Setup and usage guides for building, deploying, and optimizing AI-powered VoiceAgents in CloudTalk
By Valeriia and 1 other2 authors14 articles
VoiceAgent Fundamentals
Learn the core concepts behind VoiceAgents, how they work, and how to configure them.
Getting Started with VoiceAgentsLearn how to enable, configure, and launch your first CloudTalk VoiceAgent.
VoiceAgent SkillsLearn how VoiceAgent skills define what your agent can do during calls and how to configure them for your use case.
Knowledge Base for VoiceAgentsTeach your VoiceAgent to answer custom questions by uploading documents to the Knowledge Base.
VoiceAgent Scenarios & GuardrailsConfigure VoiceAgent Scenarios and Guardrails to define how your agent should respond in specific situations.
Tools for VoiceAgentSet up Tools to let your VoiceAgent take real-time actions via API
VoiceAgents for Outbound CallsSet up and use CloudTalk’s VoiceAgent feature to handle outbound calls efficiently.
VoiceAgents for Inbound CallsSet up and use CloudTalk’s VoiceAgent feature to handle inbound calls efficiently.
Exporting VoiceAgent Call Results to CRM IntegrationsLearn how to configure CloudTalk VoiceAgent to export AI-analyzed call data into your CRM
Triggering VoiceAgent Calls
Explore the different ways VoiceAgent calls can be initiated.
Triggering a VoiceAgent Call from a HubSpotAutomate VoiceAgent calls from HubSpot
Triggering a VoiceAgent Call from ZapierTrigger CloudTalk VoiceAgent calls via Zapier with Webhook step. Automate calls, pass data, and customize - no coding needed.
Triggering a VoiceAgent Call from MakeTrigger CloudTalk VoiceAgent calls via Make with HTTP requests. Automate calls, pass data, and customize - no coding needed.
VoiceAgent Templates & Use Cases
Step-by-step guides for building specific VoiceAgent use cases using prebuilt templates.
VoiceAgent templates: AI ReceptionistUse an AI Receptionist to answer every inbound call instantly, capture caller intent, resolve simple questions, and route callers to the right person.
VoiceAgent Tools: Send SMSSet up VoiceAgent tool to send SMS messages that keep your clients engaged.
VoiceAgent Tools: Cal.comThis example demonstrates how to set up two tools that work together to handle appointment scheduling through Cal.com.