This guide explains how to connect your Workable account with CloudTalk and authenticate the integration.
User level: Admin
Before You Start
Before setting up the Workable integration, make sure you have the following ready:
A Workable account with admin access to Settings and Integrations.
A Workable API access token with the required scopes:
r_candidates,w_candidates, andr_jobs. You can generate this in Workable under Settings > Integrations > API Access Tokens.Your Workable subdomain which is the first part of your Workable URL. For example, if your URL is
https://cloudtalk.workable.com, your subdomain iscloudtalk.Matching email addresses meaning the email address you use in CloudTalk must exactly match the email address in your Workable account. If they don't match, synchronization will not work correctly.
Configure Workable
In your Dashboard, go to Account > Integrations
Locate Workable and click Add.
3. Under Workflow settings, click on New authentication.
4. You’ll be asked to provide:
Your Authentication Name
Access Token
Subdomain
Partner Client ID (Optional, can be requested via [email protected])
Where to find your Workable Access Token and Subdomain
Access Token
In Workable, go to Settings > Integrations.
Scroll to API Access Tokens.
Click Generate API token.
Fill in the token name, set expiry (e.g., 1 year), and select the required scopes.
Make sure to include the following scopes:
r_candidates,w_candidates, andr_jobs.Click Generate token, then copy the access token from the list.
You can learn more about token scopes and management in this Workable guide.
Subdomain
Your Workable subdomain is the first part of your Workable URL.
For example, if your Workable URL is:
https://cloudtalk.workable.com
Then your subdomain is:
cloudtalk
Once authentication is successful, you can:
Select which CloudTalk numbers should be linked to Workable
Choose numbers for calls and/or messages (SMS)
Choose the appropriate numbers and click Submit to save.
Disconnect or Remove the Integration
If you no longer want CloudTalk to synchronize data with Workable, you can disable or permanently remove the integration.
To disable the integration, go to Account > Integrations, locate the Workable integration, and toggle the status from Active to Inactive.
To delete the integration permanently, open the Workable integration settings, scroll down, click Delete Integration, and type DELETE to confirm.
Need help or have a question? Just reach out through our Support portal — we’re here for you.