curl --request POST \
--url https://api.cloudtalk.io/v1/contacts/lookup \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '
{
"phones": [
"+12025550143"
],
"emails": [
"[email protected]"
]
}
'import requests
url = "https://api.cloudtalk.io/v1/contacts/lookup"
payload = {
"phones": ["+12025550143"],
"emails": ["[email protected]"]
}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({phones: ['+12025550143'], emails: ['[email protected]']})
};
fetch('https://api.cloudtalk.io/v1/contacts/lookup', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.cloudtalk.io/v1/contacts/lookup",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'phones' => [
'+12025550143'
],
'emails' => [
'[email protected]'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.cloudtalk.io/v1/contacts/lookup"
payload := strings.NewReader("{\n \"phones\": [\n \"+12025550143\"\n ],\n \"emails\": [\n \"[email protected]\"\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.cloudtalk.io/v1/contacts/lookup")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{\n \"phones\": [\n \"+12025550143\"\n ],\n \"emails\": [\n \"[email protected]\"\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.cloudtalk.io/v1/contacts/lookup")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"phones\": [\n \"+12025550143\"\n ],\n \"emails\": [\n \"[email protected]\"\n ]\n}"
response = http.request(request)
puts response.read_body{
"data": [
{
"id": "44210",
"type": "contact",
"name": "Jane Doe",
"title": "Head of Procurement",
"company": "Acme Inc.",
"industry": "Manufacturing",
"website": "https://acme.example.com",
"address": "1 Market Street",
"city": "San Francisco",
"state": "CA",
"zip": "94105",
"country": {
"code": "US",
"name": "United States"
},
"phones": [
"+12025550143",
"+13105550166"
],
"emails": [
"[email protected]"
],
"tags": [
{
"id": "123",
"name": "vip",
"readOnly": false
}
],
"customFields": {
"Segment": "enterprise"
},
"favoriteUserId": "7",
"source": "api",
"createdAt": "2026-08-17T09:34:21Z",
"updatedAt": "2026-10-02T14:05:11Z",
"dashboardUrl": "https://dashboard.cloudtalk.io/menu/contacts/details/44210"
}
],
"pagination": {
"limit": 20,
"next": null
},
"requestId": "c9856b94-db55-402b-a6ba-adb130351158"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"code": "UNAUTHORIZED",
"message": "You are not authorized to access this resource."
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}<string>{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}Look up contacts
Finds contacts by exact phone number or email. Send up to 50 of each. A contact matches when any value you sent matches it. The values travel in the request body, so they never appear in a URL or an access log. Error messages name the position of a bad value (phones[2]), never the value itself.
Results are paged like List and search contacts. Do not rely on their order: it is not a ranking.
curl --request POST \
--url https://api.cloudtalk.io/v1/contacts/lookup \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '
{
"phones": [
"+12025550143"
],
"emails": [
"[email protected]"
]
}
'import requests
url = "https://api.cloudtalk.io/v1/contacts/lookup"
payload = {
"phones": ["+12025550143"],
"emails": ["[email protected]"]
}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({phones: ['+12025550143'], emails: ['[email protected]']})
};
fetch('https://api.cloudtalk.io/v1/contacts/lookup', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.cloudtalk.io/v1/contacts/lookup",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'phones' => [
'+12025550143'
],
'emails' => [
'[email protected]'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.cloudtalk.io/v1/contacts/lookup"
payload := strings.NewReader("{\n \"phones\": [\n \"+12025550143\"\n ],\n \"emails\": [\n \"[email protected]\"\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.cloudtalk.io/v1/contacts/lookup")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{\n \"phones\": [\n \"+12025550143\"\n ],\n \"emails\": [\n \"[email protected]\"\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.cloudtalk.io/v1/contacts/lookup")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"phones\": [\n \"+12025550143\"\n ],\n \"emails\": [\n \"[email protected]\"\n ]\n}"
response = http.request(request)
puts response.read_body{
"data": [
{
"id": "44210",
"type": "contact",
"name": "Jane Doe",
"title": "Head of Procurement",
"company": "Acme Inc.",
"industry": "Manufacturing",
"website": "https://acme.example.com",
"address": "1 Market Street",
"city": "San Francisco",
"state": "CA",
"zip": "94105",
"country": {
"code": "US",
"name": "United States"
},
"phones": [
"+12025550143",
"+13105550166"
],
"emails": [
"[email protected]"
],
"tags": [
{
"id": "123",
"name": "vip",
"readOnly": false
}
],
"customFields": {
"Segment": "enterprise"
},
"favoriteUserId": "7",
"source": "api",
"createdAt": "2026-08-17T09:34:21Z",
"updatedAt": "2026-10-02T14:05:11Z",
"dashboardUrl": "https://dashboard.cloudtalk.io/menu/contacts/details/44210"
}
],
"pagination": {
"limit": 20,
"next": null
},
"requestId": "c9856b94-db55-402b-a6ba-adb130351158"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"code": "UNAUTHORIZED",
"message": "You are not authorized to access this resource."
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}<string>{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}Authorizations
HTTP Basic Authentication. Use your API Access Key ID as the username and your API Access Key Secret as the password. Generate keys in the CloudTalk Dashboard under Account -> Settings -> API Keys (https://dashboard.cloudtalk.io/menu/account/settings/API-keys).
Query Parameters
Page size, 1 to 100. Out-of-range values are clamped and the value used is echoed in pagination.limit. A value that is not a whole number, such as abc or 1.5, is rejected with 400 VALIDATION.INVALID_PARAMETER.
20
Opaque cursor from a previous page's pagination.next. Pass it back unchanged. Send the same body as the request that returned it. A cursor this API did not issue, or one sent with a different body, is rejected with 400 PAGINATION.INVALID_CURSOR.