curl --request DELETE \
--url https://api.cloudtalk.io/v1/calls/{callId}/tags \
--header 'Authorization: Basic <encoded-value>'import requests
url = "https://api.cloudtalk.io/v1/calls/{callId}/tags"
headers = {"Authorization": "Basic <encoded-value>"}
response = requests.delete(url, headers=headers)
print(response.text)const options = {method: 'DELETE', headers: {Authorization: 'Basic <encoded-value>'}};
fetch('https://api.cloudtalk.io/v1/calls/{callId}/tags', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.cloudtalk.io/v1/calls/{callId}/tags",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "DELETE",
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.cloudtalk.io/v1/calls/{callId}/tags"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Basic <encoded-value>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.cloudtalk.io/v1/calls/{callId}/tags")
.header("Authorization", "Basic <encoded-value>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.cloudtalk.io/v1/calls/{callId}/tags")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Basic <encoded-value>'
response = http.request(request)
puts response.read_body{
"data": [],
"requestId": "c9856b94-db55-402b-a6ba-adb130351158"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"code": "UNAUTHORIZED",
"message": "You are not authorized to access this resource."
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "CALL_TAGS.TAG_NOT_ASSIGNABLE",
"message": "Some tags cannot be removed from this call. Only plain call tags can be removed through the API.",
"target": "tagIds",
"details": [
{
"code": "CALL_TAGS.TAG_NOT_ASSIGNABLE",
"message": "Not a plain call tag of this company.",
"target": "902"
},
{
"code": "CALL_TAGS.TAG_NOT_ASSIGNABLE",
"message": "Not a plain call tag of this company.",
"target": "999"
}
]
},
"requestId": "c9856b94-db55-402b-a6ba-adb130351158"
}<string>{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}Remove tags from a call
Removes 1 to 100 plain call tags from a call and returns the tags left on it. Removing a plain tag that is not on the call does nothing, so a repeated request is safe. A plain tag that was archived after it was added can still be removed. If any id cannot be removed, nothing is removed and the error lists each refused id in details.
Only plain call tags can be removed through the API: dispositions, system tags and Dialer campaign tags cannot, the same tags Add tags to a call refuses. A Dialer disposition is recorded by the Dialer, not by a label.
Which calls. callId is the numeric call id from call history or the call uuid that call webhooks carry as call_uuid, in any letter case. Only ended calls are served: a call still in progress returns 409 CALL_TAGS.CALL_NOT_ENDED, and a transferred call counts as ended only when no leg is live. A call that is ringing, or that ended in the last 30 seconds or so, can return 404 CALL_TAGS.CALL_NOT_FOUND because its record is not stored yet: retry, or act on the call.ended webhook.
Tags belong to the whole call. A transferred call has one record per leg, and its tags are shared by every leg. Reading or removing by one leg’s numeric id also covers tags added on the other legs, and a tag added by call uuid is stored on the first leg.
When at least one tag was removed, the call.tags_modified webhook is sent with tag_action: removed, except for an older call record that has no call uuid.
curl --request DELETE \
--url https://api.cloudtalk.io/v1/calls/{callId}/tags \
--header 'Authorization: Basic <encoded-value>'import requests
url = "https://api.cloudtalk.io/v1/calls/{callId}/tags"
headers = {"Authorization": "Basic <encoded-value>"}
response = requests.delete(url, headers=headers)
print(response.text)const options = {method: 'DELETE', headers: {Authorization: 'Basic <encoded-value>'}};
fetch('https://api.cloudtalk.io/v1/calls/{callId}/tags', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.cloudtalk.io/v1/calls/{callId}/tags",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "DELETE",
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.cloudtalk.io/v1/calls/{callId}/tags"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Basic <encoded-value>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.cloudtalk.io/v1/calls/{callId}/tags")
.header("Authorization", "Basic <encoded-value>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.cloudtalk.io/v1/calls/{callId}/tags")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Basic <encoded-value>'
response = http.request(request)
puts response.read_body{
"data": [],
"requestId": "c9856b94-db55-402b-a6ba-adb130351158"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"code": "UNAUTHORIZED",
"message": "You are not authorized to access this resource."
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "CALL_TAGS.TAG_NOT_ASSIGNABLE",
"message": "Some tags cannot be removed from this call. Only plain call tags can be removed through the API.",
"target": "tagIds",
"details": [
{
"code": "CALL_TAGS.TAG_NOT_ASSIGNABLE",
"message": "Not a plain call tag of this company.",
"target": "902"
},
{
"code": "CALL_TAGS.TAG_NOT_ASSIGNABLE",
"message": "Not a plain call tag of this company.",
"target": "999"
}
]
},
"requestId": "c9856b94-db55-402b-a6ba-adb130351158"
}<string>{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": [
{
"code": "<string>",
"message": "<string>",
"target": "<string>"
}
],
"target": "<string>"
},
"requestId": "<string>"
}Authorizations
HTTP Basic Authentication. Use your API Access Key ID as the username and your API Access Key Secret as the password. Generate keys in the CloudTalk Dashboard under Account -> Settings -> API Keys (https://dashboard.cloudtalk.io/menu/account/settings/API-keys).
Path Parameters
The numeric call id or the call uuid.
"143223459"
Query Parameters
1 to 100 comma-separated call tag ids. Duplicates are ignored.
"311,415"