This section covers known issues, troubleshooting tips, and best practices to keep CloudTalk running smoothly.
Known Issues & Workarounds
We track and address technical issues that may impact CloudTalk’s performance.- Known issue: Microphone not working with MacBook lid closed – A macOS-related issue where the built-in microphone turns off when the MacBook lid is closed, along with steps to fix it.
- Known issue: WhatsApp messaging – Information about a provider issue affecting WhatsApp messaging and possible solutions.
Keeping CloudTalk Running Smoothly
Following best practices helps improve performance and avoid common issues.- How do I keep Chrome updated? – Running the latest Chrome version helps CloudTalk function properly. This guide explains how to check and update your browser.
Need help or have a question? Just reach out through our Support portal — we’re here for you.