> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Your New CloudTalk Menu and Where Everything Moved

> The CloudTalk Dashboard has a new menu. Here's how it works and where every page moved.

<Note>
  On 19 October 2026, the CloudTalk Dashboard gets a new menu. Every page you use today is still there. The menu around it is simpler: one column on the left with everything in it, and a second column that opens with the pages of the area you're in.
</Note>

**User level:** Admin, Supervisor

***

Nothing changes in how calls, numbers, agents, or integrations work. Your settings stay exactly as they are. Only where they sit in the menu has changed.

## The new menu in 30 seconds

* **Main menu on the left.** Dashboard, AI Voice Agents, Dialer, AI Dialer, Analytics, and Call Monitor at the top. Users, Groups, Contacts, and Numbers below, under **Operations**.
  <Frame>
    <img src="https://mintcdn.com/cloudtalk/60GToHGL127SHeYH/images/Screenshot-2026-10-16-at-13.38.35.png?fit=max&auto=format&n=60GToHGL127SHeYH&q=85&s=f79bfdd9d794033026a2f058e53c4a93" alt="The new CloudTalk Dashboard menu on the left" width="2680" height="1399" data-path="images/Screenshot-2026-10-16-at-13.38.35.png" />
  </Frame>
* **A second column per area.** Click **AI Voice Agents** and its pages open next to the menu: Agents, Knowledge Base, and Tool Management.
  <Frame>
    <img src="https://mintcdn.com/cloudtalk/60GToHGL127SHeYH/images/Screenshot-2026-10-16-at-13.41.09.png?fit=max&auto=format&n=60GToHGL127SHeYH&q=85&s=3903943db57db19f1ec00b07194ba509" alt="AI Voice Agents with its second column: Agents, Knowledge Base, and Tool Management" width="2648" height="1400" data-path="images/Screenshot-2026-10-16-at-13.41.09.png" />
  </Frame>
* **Pin or unpin the menu.** Use the pin icon at the top. Unpinned, the menu shrinks to icons and opens when you hover over it.
  <Frame>
    <img src="https://mintcdn.com/cloudtalk/60GToHGL127SHeYH/images/Screenshot-2026-10-16-at-13.43.11.png?fit=max&auto=format&n=60GToHGL127SHeYH&q=85&s=f35137a370feb47bf14d2eb6304f97c0" alt="The menu unpinned, shown as icons only" width="2684" height="1377" data-path="images/Screenshot-2026-10-16-at-13.43.11.png" />
  </Frame>
* **Hide the second column.** Use the button next to the page title when you need more room.
* **Everything from the top right now sits at the bottom of the menu:** Open Phone App, Credit, Settings, Help, and your Profile.
  <Frame>
    <img src="https://mintcdn.com/cloudtalk/60GToHGL127SHeYH/images/Screenshot-2026-10-16-at-13.47.59-1.png?fit=max&auto=format&n=60GToHGL127SHeYH&q=85&s=6fe0d82c54c39999b6f36f150017ce42" alt="The bottom of the menu: Open Phone App, Credit, Settings, Help, and Profile" style={{ width: "32%" }} width="443" height="480" data-path="images/Screenshot-2026-10-16-at-13.47.59-1.png" />
  </Frame>

## Where everything moved

| You used to find it | Now it is |
| - | - |
| Phone button, top right | **Open Phone App**, bottom of the menu |
| Credit, top right | **Credit**, bottom of the menu. Click it to open Billing. |
| Your avatar, top right (Profile, Legacy Dashboard, Log out) | **Profile**, last item in the menu. Same options, plus Refer & Earn. |
| Refer & Earn button, top right | Inside the **Profile** menu |
| **Account**, in the menu | **Settings**, bottom of the menu. It opens on a Home page with every setting as a card, plus search. |
| **Account > Settings** tabs (General, Conversation Intelligence, International calls, Sounds, Business hours, Callback, Single sign on, Skill based routing, API keys, Blacklist) | **Settings**, one page per tab, listed in the second column and as cards on Settings Home |
| **Account > Integrations**, **Workflow Automations**, **Webhooks** | **Settings > Integrations**, **Settings > Workflow Automations**, **Settings > Webhooks** |
| **Account > Billing**, **Invoices** | **Settings > Billing** (Billing, Payment details) and **Settings > Invoices**. Also one click from **Credit**. |
| **Account > Call quality** | **Settings > Call quality** |
| AI Voice Agents, expanding in the menu | **AI Voice Agents** opens a second column: Agents, Knowledge Base, Tool Management |
| Dialer, expanding in the menu | **Dialer** (Campaigns) and **AI Dialer** (Campaigns, Call Scripts, Surveys), each with its own second column |
| Contacts, expanding in the menu | **Contacts** opens a second column: List, Imported files |
| Users, Groups, Numbers, under **Company** | Same pages, now under **Operations** |
| Call flow for a number | Unchanged: **Numbers**, then **Configure** in the Call Flow column |
| Dashboard, Analytics, Call Monitor | Unchanged, top of the menu. Analytics still opens in its own tab. |
| Help | **Help**, bottom of the menu: Call us, Help guides, Onboarding portal, Submit a ticket, Chat with us, Book a 1-1 onboarding call |

## Finding a setting fast

Open **Settings** and type in the search box at the top of the second column. Settings Home also lists every setting as a card, with one line on what it does.

<Frame>
  <img src="https://mintcdn.com/cloudtalk/60GToHGL127SHeYH/images/Screenshot-2026-10-16-at-13.54.22.png?fit=max&auto=format&n=60GToHGL127SHeYH&q=85&s=ae82c3aef525f992d1fb70e06c42aa7b" alt="Settings Home with the search box and settings cards" style={{ width: "49%" }} width="445" height="346" data-path="images/Screenshot-2026-10-16-at-13.54.22.png" />
</Frame>

## Saving changes in Settings

When you change something on a settings page, a bar appears at the bottom with **Discard** and **Save changes**. It replaces the Save button.

<Frame>
  <img src="https://mintcdn.com/cloudtalk/60GToHGL127SHeYH/images/Screenshot-2026-10-16-at-13.56.41.png?fit=max&auto=format&n=60GToHGL127SHeYH&q=85&s=3c4dea5dbd491397baaff93b0bd46a38" alt="The save bar with Discard and Save changes buttons" width="1695" height="246" data-path="images/Screenshot-2026-10-16-at-13.56.41.png" />
</Frame>

## FAQ

* **Can I switch back to the old menu?**<br />No. The new menu replaces the old one for everyone.
* **Did any of my settings change?**<br />No. Only where they sit in the menu changed.
* **Does the CloudTalk Phone app change?**<br />No. Only the Dashboard menu changes.
* **Can't find something?**<br />Use the search in **Settings**, or ask us through **Help > Chat with us**.

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884). We're here for you.


## Related topics

- [Add and Edit Contacts in CloudTalk Go](/en/articles/7320811-add-and-edit-contacts-in-cloudtalk-go.md)
- [How to Import Contacts into CloudTalk](/en/articles/2145547-how-to-import-contacts-into-cloudtalk.md)
- [Porting Your Numbers Away From CloudTalk](/en/articles/8937766-porting-your-numbers-away-from-cloudtalk.md)


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