> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Anonymous Calls Card

> The Anonymous calls stat card tracks the number of outbound calls made anonymously.

> [!NOTE]
>
> Learn how the **Anonymous calls** statistics card works within Analytics.

#### User Level:

* Supervisor

* Analyst

***

## Anonymous Call Count

The **Anonymous calls** statistics card counts [calls made anonymously](https://help.cloudtalk.io/en/articles/9278327-anonymous-calling.md). This allows admin and authorized supervisors or analysts to correlate the percentage of anonymous calls with pickup rates.

### Analytics View

The **Anonymous calls** card can be found within the *Statistics* section of **Group**, **Agent**, or **Call Log** reports. As with other stat cards, the number on this card will dynamically change when Analytics filters are added or removed, or when the time range is changed.

![](https://mintcdn.com/cloudtalk/xe2f6HmqhdjOgyCe/images/help-center/articles/9540081/592ba0e1c6eb-anon-calls-full-view.png?fit=max\&auto=format\&n=xe2f6HmqhdjOgyCe\&q=85\&s=57bfee0f86989d934a7cdf1548a2ea06)

Select the **Anonymous calls** card to update the call log table at the bottom of the report to show only anonymous calls for the selected period.

### Anonymous Calls Success

The easiest ways to observe improvements in pickup rate after implementing anonymous calling would be to do one of the following:

* Compare the `Outbound calls success rate` in the current period of using anonymous calling to the `Outbound calls success rate` in previous periods, before anonymous calling was implemented.

* In your company setup, admin can designate particular groups or agents who are solely responsible for anonymous calling.

  * In Analytics, this would allow you to filter by group in order to see the `Outbound calls success rate` for non-anonymous call groups as a separate value from the `Outbound calls success rate` of an anonymous-only call group. You could then compare the values between these group types.

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884) — we’re here for you.


## Related topics

- [CloudTalk Analytics guide](https://help.cloudtalk.io/en/articles/10559102-cloudtalk-analytics-guide.md)
- [Anonymous Calling](https://help.cloudtalk.io/en/articles/9278327-anonymous-calling.md)
- [Cue Cards](https://help.cloudtalk.io/en/articles/11154936-cue-cards.md)


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