> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Where can I find my call charges?

> A guide to finding call charges in your dashboard

<Note>
  In this article, you will learn how to access call charge data, export reports, and understand how charges are calculated.
</Note>

**User level**: Admin

***

You can review your call charges in two places:

* [Billing page (Current plan and services section)](/en/articles/5591834-billing-page-overview) for a quick overview

* [Credit Movement export](/en/articles/14470553-credit-movement-export) for a detailed breakdown of all charges

<h2 id="h_6128a0bf2a">
  View charges in the Billing page
</h2>

Navigate to **Dashboard > Settings > Billing**.

In the **Current plan and services** section, you can see a summary of your call charges, including usage that is billed from credit.

<Frame>
  <img src="https://mintcdn.com/cloudtalk/9HKUrNCS4QohhOct/images/help-center/articles/5591773/61a4d13b288e-screenshot-2026-04-15-at-12-29-46.png?fit=max&auto=format&n=9HKUrNCS4QohhOct&q=85&s=96dd7169055167e2d54877a1b02cbdc0" alt="" width="400" data-path="images/help-center/articles/5591773/61a4d13b288e-screenshot-2026-04-15-at-12-29-46.png" />
</Frame>

This view is useful for quickly checking your current costs.

<h2 id="h_67b4cc1d2e">
  Export call charges
</h2>

For a full breakdown of all charges, use the **Credit Movement export**.

To export your data:

1. Go to **Dashboard > Settings > Billing**

2. In the **Credit** section, click **Export credit movements**

3. Download the CSV file

<Frame>
  <img src="https://mintcdn.com/cloudtalk/9HKUrNCS4QohhOct/images/help-center/articles/5591773/36d1930ccb6e-screenshot-2026-04-15-at-12-17-05.png?fit=max&auto=format&n=9HKUrNCS4QohhOct&q=85&s=8cc5cbd5e7de777a9282442958e48342" alt="" width="500" data-path="images/help-center/articles/5591773/36d1930ccb6e-screenshot-2026-04-15-at-12-17-05.png" />
</Frame>

This export includes all charges deducted from your credit, including call costs.

The export doesn't include the From or To phone numbers. To see which numbers a charge relates to, look up its Call ID in the Call Log, as described in the [Credit Movement export guide](/en/articles/14470553-credit-movement-export).

<h3 id="h_dfaec3dda0">
  Alternative: Export call charges from Call Log
</h3>

You can also export call data from the [Call Log](/en/articles/10682286-call-log).

1. Go to **Analytics > Call Log > Export**.

2. In the top-right corner, use filters to refine your search.

   <Frame>
     <img src="https://mintcdn.com/cloudtalk/9HKUrNCS4QohhOct/images/help-center/articles/5591773/7b1819d8eb3a-screenshot-2b2025-03-13-2bat-2b09-46-14.png?fit=max&auto=format&n=9HKUrNCS4QohhOct&q=85&s=d4cb2a3b580d57433f828c21a3511459" alt="" width="2463" height="973" data-path="images/help-center/articles/5591773/7b1819d8eb3a-screenshot-2b2025-03-13-2bat-2b09-46-14.png" />
   </Frame>

3. After applying filters, click **Export**.

4. Choose **CSV** to download the data.

5. Open the exported file to find the **Price** column, which displays the charge for each call.

Open the call-history excel document as shown below, find 'Price' to see the charge for each call.

<Frame>
  <img src="https://mintcdn.com/cloudtalk/9HKUrNCS4QohhOct/images/help-center/articles/5591773/5a444710cfd1-screenshot-2025-03-13-at-09-48-54.png?fit=max&auto=format&n=9HKUrNCS4QohhOct&q=85&s=8e405f1fd9bb391ad9c62fde47daa38a" alt="" width="1447" height="60" data-path="images/help-center/articles/5591773/5a444710cfd1-screenshot-2025-03-13-at-09-48-54.png" />
</Frame>

<Tip>
  Not all charges come from calls. Credit may also be used for messaging, add-ons, and other services.

  To understand all possible charges, see [What uses credit.](/en/articles/14634073-what-uses-credit)
</Tip>

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884) — we’re here for you.


## Related topics

- [Where can I find my invoices in CloudTalk?](/en/articles/5595445-where-can-i-find-my-invoices-in-cloudtalk.md)
- [Your New CloudTalk Menu and Where Everything Moved](/en/articles/your-new-cloudtalk-menu.md)
- [Message Inbox Filters](/en/articles/9082531-message-inbox-filters.md)


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