> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up MicroSIP

> A simple and quick setup guide for the MicroSIP desktop app

> [!NOTE]
>
> MicroSIP is a free, lightweight VoIP client for Windows, often used on older 32-bit systems. You can connect it to CloudTalk’s SIP server to make and receive calls.

***

## Finding Your CloudTalk SIP Login Details

To connect any third-party SIP app, you’ll need **SIP account credentials**, which are different from your Dashboard or CloudTalk app login details.

* **For Administrators:**

  1. Go to the **Agents** tab in your Dashboard.

  2. Select the agent and click the **Edit** icon (blue pencil).

  3. Scroll to the bottom of the profile to see the **Username, Password, and Server**.

* **For Agents:**

  1. Open **My Profile** in your Dashboard.

  2. Scroll down to find your **SIP login information**.

> [!NOTE]
>
> **Important:** If SIP login details are not visible, this option hasn’t been enabled for your account. An administrator can request activation from our Support team.

## Setting Up MicroSIP

1. **Download MicroSIP**

   * Go to [microsip.org/downloads](https://www.microsip.org/downloads).

   * Run the installer and proceed with the default settings (just keep clicking **Next**).

2. **Add Your Account**

   * Open MicroSIP.

   * Go to **Menu → Add Account**.

3. **Enter Your Credentials**\
   Fill in the fields as follows:

   * **User**\* = CloudTalk SIP Username

   * **Domain**\* = CloudTalk SIP Server

   * **Password** = CloudTalk SIP Password

   * **Transport** = **UDP**

4. **Save and Confirm**

   * Click **Save**.

   * Return to the main dialing screen.

   * In the lower-left corner, your status should show **Online** with a green icon.

You’re all set! MicroSIP is now connected to CloudTalk.

> [!WARNING]
>
> **A note about 3rd party apps**: We recommend using **CloudTalk native apps** whenever possible. Third-party apps like MicroSIP may not support some features (such as **Voicemail Drop** or **SMS**) and we cannot provide full technical support for them.

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884) — we’re here for you.


## Related topics

- [How to Set Up Zoiper](https://help.cloudtalk.io/en/articles/5361548-how-to-set-up-zoiper.md)
- [How to Set Up Smart Dialer](https://help.cloudtalk.io/en/articles/3436114-how-to-set-up-smart-dialer.md)
- [How to Set Up a Cisco IP phone](https://help.cloudtalk.io/en/articles/5408616-how-to-set-up-a-cisco-ip-phone.md)


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