> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up Linphone with CloudTalk

> A simple and quick setup guide for Linphone desktop and mobile apps

> [!NOTE]
>
> Set up and start using Linphone with CloudTalk.

***

## Linphone Setup

You can download the Linphone app on Google Play or the App Store. Once the app is launched, you will need to add your CloudTalk’s user account with the following login details:

1. name / username

2. password

3. SIP server

#### Where do I find my SIP account login details?

If you are an admin, open the **Agents** tab to search the list of agent profiles, then click on the blue pencil (edit) icon to next to the desired agent. Scroll to the bottom of the agent profile to find the **Username**, **Password** and **Server**.\
\
As an agent, you can go to your profile settings to find your SIP login information.

> [!WARNING]
>
> **If you don't see SIP login information** in either section, this option has not been enabled for your account. An account admin can request activation of SIP login from our support team.

### **Linphone Desktop**

1. Open your Linphone app.

2. In the account **Assistant**, select `Use SIP Account`.

3. Fill out the required information:

   1. Linphone **Name** = CloudTalk **SIP Login** **Username**

   2. Linphone **SIP Domain** = **SIP Login Server**

   3. **Password**

   4. Transport should be `UDP` by default. If not, open the dropdown menu and select it.

4. Click **Use** to save the configuration.

5. To connect the CloudTalk account you've saved, select **Active account** in the upper right corner and find it in the dropdown menu. Select **OK**.

### **Linphone Mobile**

1. Open your **Linphone app**.

2. Select `Use SIP account`. In the account **Assistant,** enter your details:

   1. **Username** = CloudTalk **SIP Login** **Username**

   2. **Password**

   3. **Domain** = **SIP Login Server**

   4. **Display name** (optional)

   5. **Transport** - select `UDP`

3. **Login**.

#### Troubleshooting

If you're encountering any issues, you can try the following within **Settings** / **Account Settings**:

* Switch **Transport** to **UDP**

* Uncheck **Enable push notifications**

> [!NOTE]
>
> **Note on third party apps:** we always recommend using CloudTalk native apps, as third party apps may not support certain features of CloudTalk (voicemail drops, SMS, etc.). We are also unable to provide full customer and technical support for third party applications.

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884) — we’re here for you.


## Related topics

- [Getting Started with CloudTalk guide](https://help.cloudtalk.io/en/articles/10558672-getting-started-with-cloudtalk-guide.md)
- [How to Import Contacts into CloudTalk](https://help.cloudtalk.io/en/articles/2145547-how-to-import-contacts-into-cloudtalk.md)
- [How to Use CloudTalk with Plecto](https://help.cloudtalk.io/en/articles/9173595-how-to-use-cloudtalk-with-plecto.md)


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