> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up Zoiper

> A guide to setting up Zoiper for the first time

> [!NOTE]
>
> You can use Zoiper either as **a desktop** or **mobile** application. It is available for **all major platforms** (Windows, Linux, Mac, Android, iOS).

***

## Download and install the Zoiper application

### Desktop

Click the link below and select your operating system. Once the file is downloaded, run the installer on your computer.

👉 **[Download](https://www.zoiper.com/en/voip-softphone/download/current)**

### Mobile

For smartphones, simply download the Zoiper app from the **App Store** (iOS) or **Google Play** (Android).

## Add Your Account

When you first open Zoiper, it will ask you to add an account.\
You can find your **credentials** in the CloudTalk **Dashboard**, under **Agent** at the bottom of the page.

**Credentials format:**

* **Username / Login:** `<<Username>>@<<Server>>`

* **Password:** `<<Password>>`

![](https://mintcdn.com/cloudtalk/iz8SL1-6a3Qpskmu/images/help-center/articles/5361548/53ee94a24384-screenshot-2021-06-25-at-9-14-09.png?fit=max\&auto=format\&n=iz8SL1-6a3Qpskmu\&q=85\&s=e828195e3fd94c43a0c752b066e54533)

## Setup Steps

1. **Enter credentials**

   * Desktop: click **Login**

   * Mobile: click **Create account**

2. **Server hostname**

   * Normally pre-filled from the previous screen.

   * If not, enter the `<<Server>>` value from your Agent credentials and click **Next**.

     ![](https://mintcdn.com/cloudtalk/iz8SL1-6a3Qpskmu/images/help-center/articles/5361548/ea6575007040-screenshot-2021-06-25-at-9-14-58.png?fit=max\&auto=format\&n=iz8SL1-6a3Qpskmu\&q=85\&s=b0620beb7f0ee3d43f71b2b74c7c9e67)

3. **Authentication & Outbound proxy**

   * CloudTalk does not use these fields.

   * Simply click **Skip**.

     ![](https://mintcdn.com/cloudtalk/iz8SL1-6a3Qpskmu/images/help-center/articles/5361548/5f52bee94ac8-screenshot-2021-06-25-at-9-40-19.png?fit=max\&auto=format\&n=iz8SL1-6a3Qpskmu\&q=85\&s=aa39ea90c7dd1bb5a1bcafbedc35238b)

4. **Connection method**

   * Zoiper will automatically detect the best connection.

   * It should select **SIP TCP**.

   * Once confirmed, click **Next**.

     ![](https://mintcdn.com/cloudtalk/iz8SL1-6a3Qpskmu/images/help-center/articles/5361548/0d327382a03b-screenshot-2021-06-25-at-9-42-03.png?fit=max\&auto=format\&n=iz8SL1-6a3Qpskmu\&q=85\&s=bcbc696b4ed3a9bbf816984ca21b2e89)

5\. Zoiper is now connected to CloudTalk, and you can start making and receiving calls

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884) — we’re here for you.


## Related topics

- [How to Set Up Smart Dialer](https://help.cloudtalk.io/en/articles/3436114-how-to-set-up-smart-dialer.md)
- [How to Set Up MicroSIP](https://help.cloudtalk.io/en/articles/5373619-how-to-set-up-microsip.md)
- [How to Set Up a Cisco IP phone](https://help.cloudtalk.io/en/articles/5408616-how-to-set-up-a-cisco-ip-phone.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.