> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Duplicating a campaign

> Copy an existing AI Sales Dialer campaign's settings into a new one, and see what is and isn't carried over.

<Note>
  Learn how to copy an existing campaign's settings into a new one, and what is and isn't carried over.
</Note>

**User level**: Admin

***

When you want to reuse a campaign's setup without building it from scratch, duplicate it. This copies the configuration into a new campaign so you can adjust what you need and start fresh.

<h2 id="h_e00de07387">
  How to duplicate a campaign
</h2>

1. Go to **Dialer (new) > Campaigns**.

2. Hover over the campaign row and click the **Duplicate campaign** icon (the copy icon).

   <Frame>
     <img src="https://mintcdn.com/cloudtalk/ysxdVprsVb9bxzWE/images/help-center/articles/17025696/641128c8f9a7-image.png?fit=max&auto=format&n=ysxdVprsVb9bxzWE&q=85&s=f0160437eae92343aac648e8cd2ede69" alt="" width="2139" height="240" data-path="images/help-center/articles/17025696/641128c8f9a7-image.png" />
   </Frame>

3. A new campaign opens with the name **"Copy of \[original name]"** and all settings from the original.

   <Frame>
     <img src="https://mintcdn.com/cloudtalk/ysxdVprsVb9bxzWE/images/help-center/articles/17025696/3850219d4001-image.png?fit=max&auto=format&n=ysxdVprsVb9bxzWE&q=85&s=a11cf7eee72e8814d00b550394611af0" alt="" width="2192" height="1366" data-path="images/help-center/articles/17025696/3850219d4001-image.png" />
   </Frame>

4. The campaign starts as **Inactive**. Review and edit anything you want to change.

5. Toggle to **Active** when you're ready to start dialing.

<h2 id="h_c25dcdf0f5">
  What gets copied
</h2>

| Copied | Not copied |
| - | - |
| Campaign name (with "Copy of" prepended) | Contact sources (tags and CRM lists) |
| Dialing mode (sequential or parallel settings) | Contact queue |
| Calling setup (attempts, wait times, recording, etc.) | Call history and statistics |
| Dispositions and CRM mappings | Agent session data |
| Call script | |
| Survey | |
| Agent queue controls (skip, reorder, remove) | |

<Warning>
  ⚠️ **Contact sources are not copied.** The duplicated campaign's Contact section starts empty. You need to add your tags and/or CRM lists again. This lets you point the copy at a different audience without inheriting the original's contacts.
</Warning>

<h2 id="h_c0dc4d7e84">
  When to use duplicate
</h2>

* **Running the same setup on a new audience.** Duplicate it, add different tags, and go.

* **Seasonal repeats.** Duplicate last quarter's campaign, update the name and contacts.

* **A/B testing.** Duplicate a campaign, change one setting (e.g., a different script or dispositions), and compare results.

* **Template campaigns.** Set up one "master" campaign with your standard settings and duplicate it whenever you launch something new.

<h2 id="h_e84c600f2e">
  Good to know
</h2>

* **The duplicate starts as Inactive.** It won't dial until you toggle it to Active.

* **Statistics start at zero.** The duplicate has no history.

* **You can edit everything after duplicating.** Nothing is locked.

* **Contact priority is set by drag order.** After adding your tags and CRM lists, drag them to set the dial priority. The list at the top is dialed first. See [How contacts are prioritized](/en/articles/17025701-how-contacts-are-prioritized).

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884) — we’re here for you.


## Related topics

- [Migrating from Power Dialer / AI Sales Dialer Legacy](/en/articles/17025728-migrating-from-power-dialer-ai-sales-dialer-legacy.md)
- [Routing & Call Flow Design guide](/en/articles/10559796-routing-call-flow-design-guide.md)
- [List campaigns](/api-reference/campaigns/list-campaigns.md)


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