> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure MS Teams

> Configure data exchange between CloudTalk and Microsoft Teams to ensure your data stays up to date.

> [!NOTE]
>
> This guide explains how to configure the Microsoft Teams integration with CloudTalk so you can access calling features directly from your Teams workspace.

**User level**: Admin

***

> [!WARNING]
>
> For information on how to use the integration features, see [Using CloudTalk with MS Teams](/en/articles/9691181-using-cloudtalk-with-ms-teams).

## Before You Start

To integrate MS Teams with CloudTalk, you need to:

* Be on the Expert plan or higher

* Have [Azure Single Sign-On (SSO)](/en/articles/5912324-microsoft-azure-sso-setup) enabled

* Keep the [CloudTalk Phone](https://www.cloudtalk.io/download-app/) desktop application running in the background while making calls in MS Teams

## Configure MS Teams

From your MS Teams dashboard, you can access our CTI just like any other app added to your Microsoft account:

1. In the left-hand sidebar, click **Apps** (located at the bottom of the sidebar)

2. Search for **CloudTalk** in the Microsoft apps marketplace.

3. Locate the [CloudTalk app](https://appsource.microsoft.com/en-us/product/office/wa200007800) for MS Teams and click **Get it now**.

4. Select the app from the sidebar to access CloudTalk Phone features within Teams.

5. Ensure Azure SSO is set up in the Dashboard for login.

6. Keep the CloudTalk desktop app open on the same device while making calls.

![](https://mintcdn.com/cloudtalk/uyJpY-sHvW90NlHP/images/help-center/articles/14410073/488d3fe20207-screenshot-2026-04-01-at-15-16-05.png?fit=max\&auto=format\&n=uyJpY-sHvW90NlHP\&q=85\&s=20002c663bddf34e250aadaaf4c89be9)

## Remove CloudTalk from MS Teams

1. Open **Microsoft Teams**

2. In the left sidebar, locate the **CloudTalk app**

3. Right-click on the **CloudTalk icon**

4. Select **Uninstall,** then **Remove.**

![](https://mintcdn.com/cloudtalk/uyJpY-sHvW90NlHP/images/help-center/articles/14410073/1380f11d0727-screenshot-2026-04-01-at-15-17-06.png?fit=max\&auto=format\&n=uyJpY-sHvW90NlHP\&q=85\&s=b06056812335d301b30e116a324d4e51)

***

*Need help or have a question?* Just reach out through our [Support portal](https://support.cloudtalk.io/hc/en-us/requests/new?ticket_form_id=26305535257884) — we’re here for you.


## Related topics

- [Using Cloudtalk with MS Teams](/en/articles/9691181-using-cloudtalk-with-ms-teams.md)
- [Configure Zapier](/en/articles/3410740-configure-zapier.md)
- [Configure Salesloft](/en/articles/5890178-configure-salesloft.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.