> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# 🇪🇪 Estonia Number Porting Guide

> A guide to porting local and national phone numbers in Estonia to CloudTalk

> [!NOTE]
>
> This guide outlines supported number types, required documents, and porting steps to ensure a smooth number transfer process for Estonian numbers.

## Initial Overview

### Supported Number Types

* Geographic (local) numbers

* National numbers

> [!NOTE]
>
> ⚠️ Mobile numbers are not currently supported for porting.

### Submit Your Request

Request porting directly in the CloudTalk Dashboard: open **Numbers > Port existing number** and follow the guided steps. All supported number types for this country use the same flow, and you can track your request anytime under **Numbers > Porting requests**.

> [!WARNING]
>
> Looking to port numbers from other countries? See **[Global Porting Coverage](https://help.cloudtalk.io/en/articles/5440566-porting-pricing-and-coverage.md)**.

### Letter of Authorization

You’ll need to submit a **signed Letter of Authorization (LOA)**. If a template is available for this country, it **downloads inside the Documents step** of your porting request; otherwise we’ll email you the correct template after you submit. Sign it and upload it with your request.

(Other document requirements listed below.)

### Timelines & Pricing

| **Number Type** | **Estimated Duration** | **Pricing** |
| - | - | - |
| Local | \~17 business days | **€30.00** per request, **€20.00** per number |
| National | \~17 business days | **€30.00** per request, **€10.00** per number |

> [!WARNING]
>
> ⚠️ Timelines may vary if submitted details do not match your current provider’s records.

***

## Required Documents for Number Porting

#### ✅ Local Numbers

* Signed LOA (signed by the account holder)

* Recent invoice (dated within 30 days; from current provider)

* **Hosting requirements:**

  * Business registration document

  * Passport or ID of LOA signatory

#### ✅ National Numbers

* Signed LOA (must include a local address; business registration number if company-owned)

* Recent invoice (dated within 30 days; from current provider)

***

## Porting Process Overview

1. **Submit Your Porting Request**\
   Submit your request in the CloudTalk Dashboard under **Numbers > Port existing number**

2. **Initial Review**\
   We’ll verify number portability and confirm the next steps

3. **Document Collection**\
   Complete and sign the LOA, and submit a recent invoice.\
   For local numbers, also submit the business registration and ID/passport of the signatory

4. **Submission to Carrier**\
   CloudTalk submits the request to our partner carrier, who forwards it to your current provider

5. **Approval or Rejection**

   * If approved, we’ll confirm the porting date (typically 2–4 business days in advance)

   * If rejected, we’ll share the reason and guide you on how to resubmit.

***

## Common Rejection Reasons

| **Issue** | **How to Fix** |
| - | - |
| **Incorrect or mismatched information** | Double-check that the name and address match your current provider’s records |
| **Outdated invoice** | Ensure the invoice is recent and lists the number(s) to be ported |
| **LOA not signed or signed by the wrong person** | Must be signed by an authorized individual on the account |

***

## On Porting Day

* Your number is activated in your CloudTalk account

* Your former provider deactivates the number

* CloudTalk billing begins the same day

***

**Need Help?**

For more information, check out:

* [Porting Process Overview](https://help.cloudtalk.io/en/articles/2145454-porting-requests-and-process.md)

* [Recommendations for a Smooth Port](https://help.cloudtalk.io/en/articles/6084486-recommendations-for-a-smooth-port.md)\
  Or contact the CloudTalk Porting Team - we're here to help.

Questions about a request you've already submitted? Open it under **Numbers > Porting requests** and click **Open conversation**.


## Related topics

- [🇦🇺 Australia Number Porting Guide](https://help.cloudtalk.io/en/articles/11069749-australia-number-porting-guide.md)
- [🇨🇦 Canada Number Porting Guide](https://help.cloudtalk.io/en/articles/11045800-canada-number-porting-guide.md)
- [🇱🇺 Luxembourg Number Porting Guide](https://help.cloudtalk.io/en/articles/11469487-luxembourg-number-porting-guide.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.