> ## Documentation Index
> Fetch the complete documentation index at: https://help.cloudtalk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# 🇵🇪 Peru Number Porting Guide

> A guide for porting your Peruvian numbers to CloudTalk

> [!NOTE]
>
> This guide outlines the supported number types, required documents, hosting rules, and porting timelines for Peruvian numbers.

## Initial Overview

### Supported Number Types

| **Number Type** | **Prefix Examples** |
| - | - |
| Local | +51 (varies by city – e.g., +511 for Lima |

> [!NOTE]
>
> ⚠️ Mobile and toll-free numbers are not currently supported for porting.

### Submit Your Request

Request porting directly in the CloudTalk Dashboard: open **Numbers > Port existing number** and follow the guided steps. All supported number types for this country use the same flow, and you can track your request anytime under **Numbers > Porting requests**.

> [!WARNING]
>
> Looking to port numbers from other countries? See **[Global Porting Coverage](https://help.cloudtalk.io/en/articles/5440566-porting-pricing-and-coverage.md)**.

### Letter of Authorization

You’ll need to submit a **signed Letter of Authorization (LOA)**. If a template is available for this country, it **downloads inside the Documents step** of your porting request; otherwise we’ll email you the correct template after you submit. Sign it and upload it with your request.

(Other document requirements listed below.)

### Timelines & Pricing

| **Number Type** | **Estimated Duration** | **Price** |
| - | - | - |
| Local | \~14 business days | **€30.00** per request, **€2.00** per number |

> [!WARNING]
>
> ⚠️ Timelines may vary if submitted details do not match your current provider’s records.

***

## Required Documents for Number Porting

* Latest Invoice from your current provider

* Signed LOA (Letter of Authorization)

* Attorney’s Authorization for the representative signing the LOA

* Copy of Photo ID or Passport of the signing representative

* Company Registration Certificate

#### Number Hosting Requirements:

* Full name, last name, and contact phone number of the representative

* Company name

* Copy of Passport or National ID

* Peruvian company incorporation certificate

* Full company address that:\
  ▫ Matches the area code (DID prefix) of the number\
  ▫ Includes street, building, postal code, city, and country

* Recent utility bill (issued within the last 6 months) confirming this address

***

## Porting Process Overview

1. **Submit Your Porting Request**\
   Submit your request in the CloudTalk Dashboard under **Numbers > Port existing number**.

2. **Initial Review**\
   Cloudtalk team'll verify number portability and confirm the next steps.

3. **Documentation Collection**\
   Complete and sign the LOA (Letter of Authorization), and provide a recent invoice from your current telecom provider.

4. **Submission to Carrier**\
   CloudTalk submits your request to our partner carrier, who then forwards it to your current provider.

5. **Approval or Rejection**

   * If **approved**, Cloudtalk team will confirm the porting date (typically 2–4 business days in advance).

   * If **rejected**, Cloudtalk team will share the reason and guide you on how to correct and resubmit the request.

***

## Common Rejection Reasons

| **Reason** | **Explanation** |
| - | - |
| **Missing or mismatched documents** | Information on the LOA, ID, or invoice must be consistent |
| **No attorney authorization** | Required for all LOA signatories in Peru |
| **Utility bill or address doesn't match area code** | The address must correspond to the number’s regional prefix |
| **Expired documentation** | Invoices or utility bills must be recent (within 30 or 180 days) |
| **Inactive number** | The number must remain active until porting is complete |

***

## On Porting Day

* The number will be activated in CloudTalk

* Your previous provider will release and deactivate the number

* You’ll begin receiving inbound calls through CloudTalk

* CloudTalk billing begins the same day

***

**Need Help?**

For further assistance, please refer to:

* [CloudTalk Porting Process Overview](https://help.cloudtalk.io/en/articles/2145454-porting-requests-and-process.md)

* [CloudTalk Recommendations for a Smooth Port](https://help.cloudtalk.io/en/articles/6084486-recommendations-for-a-smooth-port.md)

* [Porting Pricing and Coverage](https://help.cloudtalk.io/en/articles/5440566-porting-pricing-and-coverage.md) - all countries where we offer porting

* [Country Specific Porting Guides](https://help.cloudtalk.io/en/articles/5440566-porting-pricing-and-coverage.md) - for our most requested countries

Questions about a request you've already submitted? Open it under **Numbers > Porting requests** and click **Open conversation**. You can also reach our [Porting](mailto:porting@cloudtalk.io) team by email. We're always happy to help!


## Related topics

- [🇦🇺 Australia Number Porting Guide](https://help.cloudtalk.io/en/articles/11069749-australia-number-porting-guide.md)
- [🇨🇦 Canada Number Porting Guide](https://help.cloudtalk.io/en/articles/11045800-canada-number-porting-guide.md)
- [🇱🇺 Luxembourg Number Porting Guide](https://help.cloudtalk.io/en/articles/11469487-luxembourg-number-porting-guide.md)


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